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We are currently investigating issues some players are having logging into the European PC/Mac megaserver. We will update as new information becomes available.

[PS4] NA and EU - Can't login - Unexpected internal error

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Deedleqwerty
Deedleqwerty
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Is anyone else having this issue on console?

Edited by ZOS_Bill on August 12, 2022 11:57AM
~Deedleqwerty [PS5] / NA / EU
CP 3294 NA / CP 1661 EU
Aldmeri Dominion - Wardevils
See you in Cyrodiil
  • shadyjane62
    shadyjane62
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    Just had same problem on PC-NA
  • kmufc77b16_ESO
    kmufc77b16_ESO
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    Yes on Xbox EU, thread in Xbox forum as well.
  • Dovershark
    Dovershark
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    Yep, me too. On EU and NA for PC.
  • Athanas35
    Athanas35
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    PC-NA cant log in.
  • adrianolara
    adrianolara
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    same here, PC/NA
  • Hotdog_23
    Hotdog_23
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    Yes PSN NA
  • Diebesgut
    Diebesgut
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    ... same ... time to feed the cat 😎
    Khajiit Sicherheitsdienst ~ Überprüfung von Schlössern aller Art ~ Khajiit Security ~ Inspection of any kind of locks
    Khajiit Gebrauchtwaren ~ Handel mit Waren aller Art ~ Khajiit Store ~ Trading of any kind of goods
    ... robert frost ~ the road not taken ...
    Playstation
  • Slyjinxy
    Slyjinxy
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    PC NA internal error here too.
  • joerginger
    joerginger
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    Same on PC EU, the website seems to be completely down, too.
  • npuk
    npuk
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    Xbox EU & NA here
    The Sacrificial Warriors GMXbox One EU:18x CP Chars (2300+ CP)Xbox One NA: 3x CP Chars (800+ CP)Xbox One (alt) EU:5x CP Chars (1500+ CP)Xbox One (alt 2) EU:1x CP Chars (450+ CP)PC EU: 1x CP Char (400+ CP)
  • sPark101
    sPark101
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    Yes. A moderator on another thread ( tech support forum ) says we need to submit tickets to customer support to recover our accounts.

  • Belidos
    Belidos
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    sPark101 wrote: »
    Yes. A moderator on another thread ( tech support forum ) says we need to submit tickets to customer support to recover our accounts.

    They probably said that before they knew what was going on, because the whole eso account backend is down by the looks of it.
  • Legoless
    Legoless
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    PC-EU telling me my password is incorrect.

    Website login throwing 500 error.
    Admin at UESP
  • Dean340
    Dean340
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    sPark101 wrote: »
    Yes. A moderator on another thread ( tech support forum ) says we need to submit tickets to customer support to recover our accounts.

    i can't even log in to support...get errors
    Old Timers Guild
    https://forums.oldtimersguild.com/
  • sdtlc
    sdtlc
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    Same here, login failed, i shall check my password, sure, ....
    Die Qualität verhält sich nicht zwingend proportional zur Masse...

    Meisterangler vor dem perfekten Rogen...
    +Kaiserstadt, Wrothgar, Hew's Fluch, Goldküste, Vvardenfell, Stadt der Uhrwerke, Sommersend, Artaeum, Trübmoor, Elsweyr (nördliches & südliches), Graumoor, Reik, Dunkelforst

    [PC][DC]Zunft der Helden[PvX]
    Feierabendgilde mit Ambitionen
  • MikkeOfGreenRiver
    MikkeOfGreenRiver
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    Same on Xbox and PC.
  • Four_Fingers
    Four_Fingers
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    For what it is worth, I rebooted my console and got in.
  • Belidos
    Belidos
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    It looks like at least the EU logins are back up and running, i was just able to log into PC-EU finally
  • ZOS_Bill
    ZOS_Bill
    admin
    We are currently investigating some server issues affecting players at this time.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • ZOS_Bill
    ZOS_Bill
    admin
    The server issues affecting logins for players on August 11th has been resolved. For this reason we will be closing this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.