Stuck on Applying Patch

Kosef · July 2022

I'd like to come back to the game possible, but here I am trying to launch the game and I'm stuck on 69gb applying patch. This has got be a bug or something. I even let it go down once..only to have to restart applying patch again. What is going on?

bathynomusESO · July 2022

Kosef wrote: »

I'd like to come back to the game possible, but here I am trying to launch the game and I'm stuck on 69gb applying patch. This has got be a bug or something. I even let it go down once..only to have to restart applying patch again. What is going on?

Right click icon, Run As Administrator?

mocap · July 2022

- make sure there is no ESO 3rd party software running like TTC, Minion or else
- move ALL addons from "live\AddOns" directory (put it back after patch)
- disable auto update, then check updates manualy
- try to update

coletas · July 2022

Last time it happened to me was a dying hd. Try a chkdsk /f /x /r and look for the log for bad sectors

FeedbackOnly · July 2022

Try the repair option on launcher too

ZOS_Hadeostry · August 2022

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding

ZOS_Bill · August 2022

@Kosef

If your launcher is stuck at updating, there are a few troubleshooting steps below that may help.

Create an Anti-virus or Firewall Exception for ESO

Each antivirus program is different and we recommend that you view the antivirus developer's website for full instructions on how to add exceptions.

The application files that may require exceptions are:

Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
Steam.exe: C:\Program Files (x86)\Steam\steam.exe

Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what you should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.

C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
C:\Program Files (x86)\Steam\

Repair the ESO Launcher

Open The Elder Scrolls Online Launcher by right-clicking on the icon on the desktop and selecting Run as Administrator.
Wait for the launcher to open completely.
If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
Open the Game Options dropdown menu and click on the option for Repair.
Allow the launcher to examine all the files for the game. This may take some time.
If any files are found to have problems, the launcher will re-download those files.

Delete the Program Data

Close the ESO Launcher.
Navigate to the patch installation folder,
By default, this folder will be located here: C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData.
Locate and delete the ProgramData folder.
Restart the ESO Launcher.

There are some additional steps you can also try in the help article below.

What do I do if my ESO launcher won't start or gets stuck at "Looking for launcher updates"?