More communication with twitch drops

xaraan · June 2022

So aside from the whole promotion about watch so many hours to earn cat, costume, horse and causing a bunch of us that earned the cat and costume already in prior weeks to have to watch twitch for hours again to re-earn nothing (cat and costume we already had) in order to earn horse...

Today it was watch for 15 min to earn a drop. I tuned in late at about 13 til and was hoping it would be longer than an hour, which is was, it ran until about 9 min after. But it seems they turned drops off on the hour because my earnings stopped at 66% around that time and counted no more despite watching them all chat about the game and upcoming stuff the whole time.

Can we please be more clear about twitch drops in the future, if there are hard cut off times, or weird qualifications for drops. I'd love to not waste my time.

[edited for minor bashing]

Tornaad · June 2022

I thought most drops required 15 minutes?
... or am I missing something?

xaraan · June 2022

Zuboko wrote: »

I thought most drops required 15 minutes?
... or am I missing something?

Some drops take hours.

todays was 15 min. I watched for 22 and got nothing bc it stopped counting at 66%

EozZoe1989 · June 2022

if anything hour it should be and once week people should get 5 drops.. max.
the thing is drops should be a thing for poor folk of the game

EozZoe1989 · June 2022

if anything more crown crates in calender evnts stuff and others boss drops beacuse crow crates are cambeling in the future and most games banning them maybe need sell them with gold instead then its fare

xaraan · June 2022

Not sure I get what you are saying, but I'm not even asking for anything extravagant to change about the way they do it, except more honesty.

If it's a hard cut off, say between X time and Y time, not watch when we start broadcasting at X time for at least 15 min.

And the promo with the watching for hours for cat/costume/horse should have been more clear as well.

Right now it feels like they are intentionally being vague/muddy about details to inflate their twitch viewership and make the game pop viewers look bigger than it really is on twitch.

@ZOS_GinaBruno @ZOS_Kevin is this something you guys can be more clear about in the future? It's bordering on false advertisement at this point, and I'm sure you have your legal bases covered, but the behavior leaves a bad taste in many of your customers mouths.

Aislinna · June 2022

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

xaraan · June 2022

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

Aislinna · June 2022

I'm sorry you missed getting an Ouroboros crate and caused you to be upset. I was just trying to explain how Twitch drops work and where you can see the campaign details. The more you know.

Ratzkifal · June 2022

xaraan wrote: »

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

The stream didn't go longer than 4pm though did it? The stream went for exactly 1h 8minutes 35seconds and if it started at 3pm then it ended at 4.... That's exactly as it was advertised.
The only shady thing is that they didn't make it clear there would be additional drops to the ones that are currently going on.

xaraan · June 2022

Aislinna wrote: »

I'm sorry you missed getting an Ouroboros crate and caused you to be upset. I was just trying to explain how Twitch drops work and where you can see the campaign details. The more you know.

I get it. And thank you.

I'm not so much upset as irritated after the shenanigans with the cat/costume/horse drop stuff the last few weeks. (Edit: That zos never responded to the various threads about) But I guess that can be much the same thing.

But if details are already requiring me to go on twitch to get, then it's not really doing a service unless they are clear up front when they advertise something. It doesn't take much for them to say watch between 3-4pm est, instead of just 15 min after 3pm for example. I don't think that's a big ask.

xaraan · June 2022

Ratzkifal wrote: »

xaraan wrote: »

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

The stream didn't go longer than 4pm though did it? The stream went for exactly 1h 8minutes 35seconds and if it started at 3pm then it ended at 4.... That's exactly as it was advertised.
The only shady thing is that they didn't make it clear there would be additional drops to the ones that are currently going on.

You just pointed out what I already said, yea: it went 9 min over I said up above. Which means I watched the stream that started at 3pm for 22 minutes and didn't get a drop.

But as Aislinna pointed out, the details if you dig for them on twitch say between X time and Y time - but every reminder I saw from zos for watching it, like their social media promos and such don't say it like that.

And like I said above, there really is no reason. If it's going on longer than 1 hour and people are still watching and they are still broadcasting, leave the drops on just to be good to your customers. But either way, I'm just asking for everything to be clear up front. I don't want to have to wait for the drops to be on, then drill down on twitch to see any fine print - it should be in every promo. Takes no more effort for them to say drops will be 3-4pm instead of just starting at 3pm.

EDIT:

In the end, we can go back and forth about how it was my fault for not digging around for details on something if we want, but I'd hope no one will deny how bad the communication was on the cat/costume/mount twitch drops. Having people have to re-earn drops they already earned by watching for hours and hours just to open up the ability to earn the mount drop. The mount should have just been already earnable for anyone that had already watched for those prior hours and earned those drops and been a chance for players that missed those drops to earn them still.

So yea, I'm getting nitpicky about today, but it's more about a trend at this point IMO than today.

Ratzkifal · June 2022

xaraan wrote: »

Ratzkifal wrote: »

xaraan wrote: »

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

The stream didn't go longer than 4pm though did it? The stream went for exactly 1h 8minutes 35seconds and if it started at 3pm then it ended at 4.... That's exactly as it was advertised.
The only shady thing is that they didn't make it clear there would be additional drops to the ones that are currently going on.

You just pointed out what I already said, yea: it went 9 min over I said up above. Which means I watched the stream that started at 3pm for 22 minutes and didn't get a drop.

But as Aislinna pointed out, the details if you dig for them on twitch say between X time and Y time - but every reminder I saw from zos for watching it, like their social media promos and such don't say it like that.

And like I said above, there really is no reason. If it's going on longer than 1 hour and people are still watching and they are still broadcasting, leave the drops on just to be good to your customers. But either way, I'm just asking for everything to be clear up front. I don't want to have to wait for the drops to be on, then drill down on twitch to see any fine print - it should be in every promo. Takes no more effort for them to say drops will be 3-4pm instead of just starting at 3pm.

Look, man, you get the reward for watching the stream. When the stream is over, the stream is over. If there is no stream, then there are no drops. Those 9 minutes still had drops going on, so that was lucky for the people who joined at 15:54, but nobody is entitled to drops if they joined too late and ZOS isn't obligated to keep the drops on if they are meant to be a reward for watching that stream.
Now it would obviously be better if they published a code during the stream with which you can redeem a crate within 24h of the stream as people from any timezone would be able to enjoy that, but if they put out these rules and then stick to them, I don't see how you can fault them for that. This is how every single ESO Live drop has worked in the past too.

Edit: Maybe I misread what you said. Were there or were there not drops after the hour was over? I joined late and got my drops so to me it looked like everything was normal.

xaraan · June 2022

Ratzkifal wrote: »

xaraan wrote: »

Ratzkifal wrote: »

xaraan wrote: »

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

The stream didn't go longer than 4pm though did it? The stream went for exactly 1h 8minutes 35seconds and if it started at 3pm then it ended at 4.... That's exactly as it was advertised.
The only shady thing is that they didn't make it clear there would be additional drops to the ones that are currently going on.

You just pointed out what I already said, yea: it went 9 min over I said up above. Which means I watched the stream that started at 3pm for 22 minutes and didn't get a drop.

But as Aislinna pointed out, the details if you dig for them on twitch say between X time and Y time - but every reminder I saw from zos for watching it, like their social media promos and such don't say it like that.

And like I said above, there really is no reason. If it's going on longer than 1 hour and people are still watching and they are still broadcasting, leave the drops on just to be good to your customers. But either way, I'm just asking for everything to be clear up front. I don't want to have to wait for the drops to be on, then drill down on twitch to see any fine print - it should be in every promo. Takes no more effort for them to say drops will be 3-4pm instead of just starting at 3pm.

Look, man, you get the reward for watching the stream. When the stream is over, the stream is over. If there is no stream, then there are no drops. Those 9 minutes still had drops going on, so that was lucky for the people who joined at 15:54, but nobody is entitled to drops if they joined too late and ZOS isn't obligated to keep the drops on if they are meant to be a reward for watching that stream.
Now it would obviously be better if they published a code during the stream with which you can redeem a crate within 24h of the stream as people from any timezone would be able to enjoy that, but if they put out these rules and then stick to them, I don't see how you can fault them for that. This is how every single ESO Live drop has worked in the past too.

Edit: Maybe I misread what you said. Were there or were there not drops after the hour was over? I joined late and got my drops so to me it looked like everything was normal.

I think I'm not being clear yeah.

The stream wasn't over. I tuned in at like 13 min til and it went 9 over, I watched for 22 min total. It said 15 to earn a drop, but they stopped the drops from earning on the hour and they pointed out above that it showed the times on the drill down if you clicked through enough things on twitch and hunted the info down.

I was simply saying, pretty much what you were thinking - they should have just let it go to be cool and let anyone who missed the first part still earn if they were broadcasting anyway.

OR, in their ads, just said, it goes from 3-4 (instead of just starting at 3) so I knew not to bother trying to do it if I wasn't home soon enough before then. Sometimes their shows go longer, so I'd have no way of knowing ahead of time unless they tell me.

Ratzkifal · June 2022

xaraan wrote: »

Ratzkifal wrote: »

xaraan wrote: »

Ratzkifal wrote: »

xaraan wrote: »

Aislinna wrote: »

When you look at https://www.twitch.tv/drops/campaigns , it gives the details for the drops. This particular campaign does say that it only lasts for one hour. I was late for the last one and the only consolation is that for the next "ESO Live at Home" stream, your counter will start at 66%. I'm not sure where you are seeing misleading advertisements, but checking this link will give you the campaign details and is standard for all Twitch drops.

When I see an ad on instagram or wherever that says, tune in for stream starting at 3pm est time and watch for 15 min for a drop and it doesn't say stops at 4pm est in the ad - it's misleading.

edit: and honestly, if the stream stops at 4, fine. But if it goes longer and they turn off drops just because, that's pretty crappy. (And having the conditions show up like that by digging down into details on the site doesn't really change what's available for you to see of the details on various places it's advertised) It should be clear if they are not trying to operate in a shady way. Hard to find fine print is used all too often for bad practices by businesses instead of just for legal protection and conditions. There is no reason they can't list the time clearly everywhere, nor is there any reason they can't just let it go until they are done broadcasting.

The stream didn't go longer than 4pm though did it? The stream went for exactly 1h 8minutes 35seconds and if it started at 3pm then it ended at 4.... That's exactly as it was advertised.
The only shady thing is that they didn't make it clear there would be additional drops to the ones that are currently going on.

You just pointed out what I already said, yea: it went 9 min over I said up above. Which means I watched the stream that started at 3pm for 22 minutes and didn't get a drop.

But as Aislinna pointed out, the details if you dig for them on twitch say between X time and Y time - but every reminder I saw from zos for watching it, like their social media promos and such don't say it like that.

And like I said above, there really is no reason. If it's going on longer than 1 hour and people are still watching and they are still broadcasting, leave the drops on just to be good to your customers. But either way, I'm just asking for everything to be clear up front. I don't want to have to wait for the drops to be on, then drill down on twitch to see any fine print - it should be in every promo. Takes no more effort for them to say drops will be 3-4pm instead of just starting at 3pm.

Look, man, you get the reward for watching the stream. When the stream is over, the stream is over. If there is no stream, then there are no drops. Those 9 minutes still had drops going on, so that was lucky for the people who joined at 15:54, but nobody is entitled to drops if they joined too late and ZOS isn't obligated to keep the drops on if they are meant to be a reward for watching that stream.
Now it would obviously be better if they published a code during the stream with which you can redeem a crate within 24h of the stream as people from any timezone would be able to enjoy that, but if they put out these rules and then stick to them, I don't see how you can fault them for that. This is how every single ESO Live drop has worked in the past too.

Edit: Maybe I misread what you said. Were there or were there not drops after the hour was over? I joined late and got my drops so to me it looked like everything was normal.

I think I'm not being clear yeah.

The stream wasn't over. I tuned in at like 13 min til and it went 9 over, I watched for 22 min total. It said 15 to earn a drop, but they stopped the drops from earning on the hour and they pointed out above that it showed the times on the drill down if you clicked through enough things on twitch and hunted the info down.

I was simply saying, pretty much what you were thinking - they should have just let it go to be cool and let anyone who missed the first part still earn if they were broadcasting anyway.

OR, in their ads, just said, it goes from 3-4 (instead of just starting at 3) so I knew not to bother trying to do it if I wasn't home soon enough before then. Sometimes their shows go longer, so I'd have no way of knowing ahead of time unless they tell me.

Okay, then I misunderstood. Yeah, if they turned off the drops during the stream, that's not very nice. I remember checking for the drops campaign on twitch the day before but they hadn't updated it yet so there was no indicator to show that it would only last an exact 60minutes before the stream is even over. Usually it doesn't work like that.

woe · June 2022

Twitch tells you the date, how long you need to watch, the channels and when they end. There isn't really anything to complain about when you have all of the info readily available to you and you didn't care to check and now complain about it like they've done something wrong. This is how drops have worked for a very long time.

Ratzkifal · June 2022

deflorate wrote: »

Twitch tells you the date, how long you need to watch, the channels and when they end. There isn't really anything to complain about when you have all of the info readily available to you and you didn't care to check and now complain about it like they've done something wrong. This is how drops have worked for a very long time.

Unless Twitch hasn't been updated on time. ZOS likes to set up the drop campaign for ESO live on a very short notice, so you cannot reliably check beforehand. I tried.

SeaGtGruff · June 2022

If the Twitch drops campaign listed specific starting and ending times, I don't know whether those can be updated on the fly or if they're programmed into Twitch and can't be changed.

Just because a stream goes on past the programmed ending time for the drops doesn't mean the drops will continue to be earnable after the programmed ending time.

xaraan · June 2022

SeaGtGruff wrote: »

If the Twitch drops campaign listed specific starting and ending times, I don't know whether those can be updated on the fly or if they're programmed into Twitch and can't be changed.

Just because a stream goes on past the programmed ending time for the drops doesn't mean the drops will continue to be earnable after the programmed ending time.

I wasn't told of any programmed end time. They just said stream starts at 3pm est.

xaraan · June 2022

deflorate wrote: »

Twitch tells you the date, how long you need to watch, the channels and when they end. There isn't really anything to complain about when you have all of the info readily available to you and you didn't care to check and now complain about it like they've done something wrong. This is how drops have worked for a very long time.

Well, aside from the fact someone already pointed out you were wrong.

We could take the approach of a corporation taking responsibility for what they are peddling and putting the information in the forefront. Not apologizing for them b/c we are fans of something they produce and put that instead on the shoulders of the customer.

RevJJ · June 2022

How do people who don’t live in the US and where 3pm eastern can be in the middle of the night supposed to get these extra drops? Are there more streams where this will happen or is it, as often the case with anything ESO related, tough luck if you live in another time zone?

SeaGtGruff · June 2022

xaraan wrote: »

SeaGtGruff wrote: »

If the Twitch drops campaign listed specific starting and ending times, I don't know whether those can be updated on the fly or if they're programmed into Twitch and can't be changed.

Just because a stream goes on past the programmed ending time for the drops doesn't mean the drops will continue to be earnable after the programmed ending time.

I wasn't told of any programmed end time. They just said stream starts at 3pm est.

I wasn't told anything about the stream or the drops-- or didn't read anything (didn't look).

But I tuned in when I got the notification about the stream going live (because I follow the channel). And when I saw that drops were active, I looked at the information about the drops campaign on the Twitch droos screen to see how long I had to watch. The drops campaign info listed the start/end dates/times for the campaign, as shown in the screenshot someone else posted in their reply.

All I'm saying-- or suggesting-- is that once the start/end dates/times of a drops campaign have been posted on Twitch, maybe it's not possible to change them on the fly after the fact? I honestly don't know how it works.

xaraan · June 2022

SeaGtGruff wrote: »

xaraan wrote: »

SeaGtGruff wrote: »

If the Twitch drops campaign listed specific starting and ending times, I don't know whether those can be updated on the fly or if they're programmed into Twitch and can't be changed.

Just because a stream goes on past the programmed ending time for the drops doesn't mean the drops will continue to be earnable after the programmed ending time.

I wasn't told of any programmed end time. They just said stream starts at 3pm est.

I wasn't told anything about the stream or the drops-- or didn't read anything (didn't look).

But I tuned in when I got the notification about the stream going live (because I follow the channel). And when I saw that drops were active, I looked at the information about the drops campaign on the Twitch droos screen to see how long I had to watch. The drops campaign info listed the start/end dates/times for the campaign, as shown in the screenshot someone else posted in their reply.

All I'm saying-- or suggesting-- is that once the start/end dates/times of a drops campaign have been posted on Twitch, maybe it's not possible to change them on the fly after the fact? I honestly don't know how it works.

That's fine. I just said it would have been nice to let it roll. If not possible, then that's fine.

I'd much prefer to just have them communicate more details up front. Some of us have to work around stuff to get somewhere to view a stream and such.

SeaGtGruff · June 2022

I hear you. And I've missed out on plenty of drops over the years, either from missing a stream entirely or from tuning in too late to watch for the necessary length of time, so I know how you feel.

As for this particular stream, I don't know how much in advance they knew it was going to happen. Sometimes-- especially when dealing with celebrities-- people don't always know what their schedules are going to be like as far as openings when they'll be free to participate in an interview. Things can come together rather quickly and interviewers must often take quick advantage of an opportunity for an interview. Or something might have been put together months in advance but then the celebrity has to bow out at the last minute because something came up. I've attended many a science fiction convention where the latter occurred.

Katlefiya · June 2022

The sense of entitlement is strong in this thread. So much fuss about a missed ouroboros crate...

Aislinna · June 2022

RevJJ wrote: »

How do people who don’t live in the US and where 3pm eastern can be in the middle of the night supposed to get these extra drops? Are there more streams where this will happen or is it, as often the case with anything ESO related, tough luck if you live in another time zone?

Hi RevJJ, I have seen other Bethesda channels offer crates, so you may want to check them out. I'm not sue how, or if, these get advertised, but there are at least six channels I know of:

* https://www.twitch.tv/search?term=bethesda -- I have seen the Aussie team streaming in AU prime time, in addition to the US team streams.
* https://www.twitch.tv/search?term=bethesda_de -- German speaking and they do crate drops also.
* https://www.twitch.tv/search?term=bethesda_nl -- Dutch speaking and they do crate drops and Twitch shows they have a stream scheduled in 5 days.
* https://www.twitch.tv/search?term=bethesda_pl -- Polish speaking and I presume they do crate drops.
* https://www.twitch.tv/search?term=bethesda_fr -- French speaking and I presume they do crate drops and Twitch shows they have a stream scheduled in 3 days.
* https://www.twitch.tv/search?term=bethesda_ru -- Russian speaking and I presume they do crate drops.

Hopefully one of these streams are at a time better suited for you.

xaraan · June 2022

Katlefiya wrote: »

The sense of entitlement is strong in this thread. So much fuss about a missed ouroboros crate...

Not the point of the thread, but ok, let's go with your dismissal:

Watch the stream starting at 3pm for 15 min to earn drop... I watch the stream that started at 3pm for 22m and have the nerve to expect them to deliver on what they said. The nerve of me, the sense of entitlement is crazy. I mean, I just can't help myself to feel entitled to something I earned by doing what they said to do.

But no, the problem isn't the crate with the junk in it that gets 4 crown gems. The problem was that they seem to be intentionally unclear lately about drops. Maybe they have a push to get stream attention, that's why they are paying some guys to come back and play like Sypher. But the way they handled the cat/costume/horse thing was atrocious. And then ignore the several threads I saw on the issue. This was just a little irritation that added to it.

Some can be fans of a product a corporation makes and still challenge the way they conduct business.

ceiron · June 2022

I think the issue really as ever is lack of clear communication from eso.

There probably is clearly defined rules on the drops. But are they easily, clearly displayed? I doubt it. Also from reading above they are rarely available in advance and then if so very shortly in advance etc ..

I agree if you watch a stream for 15 minutes it should count. The stream was lomger then the advertised 1 hour but the droos were set on a pre set timer. Its a free crate whatever with very little worth so why they screw people over with them is beyond me. Creating hostility like shown in this thread alone over a worthless to them free item to us.

Makes no logical sense ultimately

Yakidafi · June 2022

RevJJ wrote: »

How do people who don’t live in the US and where 3pm eastern can be in the middle of the night supposed to get these extra drops? Are there more streams where this will happen or is it, as often the case with anything ESO related, tough luck if you live in another time zone?

it is only a oroborous crate. They are not giving away a kill with one button item or some such.

OP should have gotten his crate though if he watched over 15min or whatever the timeline were, but I guess they stopped the drop before stream ended,

Chiaroscuro · June 2022

xaraan wrote: »

So aside from the whole promotion about watch so many hours to earn cat, costume, horse and causing a bunch of us that earned the cat and costume already in prior weeks to have to watch twitch for hours again to re-earn nothing (cat and costume we already had) in order to earn horse...

Today it was watch for 15 min to earn a drop. I tuned in late at about 13 til and was hoping it would be longer than an hour, which is was, it ran until about 9 min after. But it seems they turned drops off on the hour because my earnings stopped at 66% around that time and counted no more despite watching them all chat about the game and upcoming stuff the whole time.

Can we please be more clear about twitch drops in the future, if there are hard cut off times, or weird qualifications for drops. I'd love to not waste my time.

what? I thought todays drop was for the cat/costume/horse again.

ZOS. YOU REALLY NEED TO COMMUNICATE BETTER.

xaraan · June 2022

ceiron wrote: »

I think the issue really as ever is lack of clear communication from eso.

There probably is clearly defined rules on the drops. But are they easily, clearly displayed? I doubt it. Also from reading above they are rarely available in advance and then if so very shortly in advance etc ..

I agree if you watch a stream for 15 minutes it should count. The stream was lomger then the advertised 1 hour but the droos were set on a pre set timer. Its a free crate whatever with very little worth so why they screw people over with them is beyond me. Creating hostility like shown in this thread alone over a worthless to them free item to us.

Makes no logical sense ultimately

I don't even care that much about a oro crate, we all know what those are worth in the end. I just want better communication on what they are promoting on this stuff is all. If I know I'm not gonna make something easily in getting home to watch a stream, I can focus on something else and not worry about it. Same for the cat/costume/mount - I'd have not wasted multiple hours on multiple weeks if I knew I'd have to re-earn them anyway. Some folks getting defensive or trying to be snarky about the issue like I'm sitting here demanding my crate or saying they should be raked over the coals or something.

When all I'm saying is they should communicate better, be clear.

I shouldn't have to hunt for the fine print, this isn't some contest with a thousand details they need to sqeeze in for legaleze. When they post a tweet or whatever and say tune in at X, they could very easy say X-Y time, it takes no more effort and is just good to be clear with your customers.