Controller not recognized :(

DigiAngel · June 2022

Topic...new 8BitDo wired controller..plays other games fine, just not in ESO. Is there a setting I use to tell ESO to use the controller? Thank you.

ZOS_Bill · June 2022

@DigiAngel

There may be an issue with your current usersettings when it comes to setting the controls.

We suggest deleting two settings files to ensure ESO is at it's default settings. To do so, follow the instructions below:

Open up the Documents folder on your computer.
Open the Elder Scrolls Online folder, then open the Live folder.
Find the ShaderCache and UserSettings files.
Create copies of each file, then delete the originals.
Close everything and start ESO again.

NOTE: This will reset all in-game settings to their defaults. Please take a moment when you next log in to review the settings for the game.

DigiAngel · June 2022

It was even easier....had to actually.....you know.....enable the controller in settings

Go me! Thank you!

ZOS_Bill · June 2022

We are glad that enabling the controller has gotten things working. We will now close the discussion since the issue is resolved.