Controller not recognized :(

DigiAngel

Topic...new 8BitDo wired controller..plays other games fine, just not in ESO. Is there a setting I use to tell ESO to use the controller? Thank you.

ZOS_Bill

@DigiAngel

There may be an issue with your current usersettings when it comes to setting the controls.

We suggest deleting two settings files to ensure ESO is at it's default settings. To do so, follow the instructions below:

1. Open up the Documents folder on your computer.
2. Open the Elder Scrolls Online folder, then open the Live folder.
3. Find the ShaderCache and UserSettings files.
4. Create copies of each file, then delete the originals.
5. Close everything and start ESO again.

NOTE: This will reset all in-game settings to their defaults. Please take a moment when you next log in to review the settings for the game.

DigiAngel

It was even easier....had to actually.....you know.....enable the controller in settings Go me! Thank you!

ZOS_Bill

We are glad that enabling the controller has gotten things working. We will now close the discussion since the issue is resolved.