The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
PC NA Maintenance - June 6 @ 9am EDT [COMPLETE]
ZOS_GinaBruno
Community Manager
Hi everyone,
In order to address an issue involving the game's database, we are planning to bring PC NA offline for maintenance today, June 6 at 9am EDT. We anticipate reopening by 11am EDT and will let you know when maintenance is complete.
Thanks in advance for your patience.
Edited by ZOS_GinaBruno on June 7, 2022 12:08AM In order to address an issue involving the game's database, we are planning to bring PC NA offline for maintenance today, June 6 at 9am EDT. We anticipate reopening by 11am EDT and will let you know when maintenance is complete.
Thanks in advance for your patience.
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ZOS_GinaBrunoCommunity ManagerIt looks like we are going to need a little more time and will be extending maintenance on PC NA to 1pm EDT. We'll update this thread with any additional updates.
Thank you.13 -
ZOS_GinaBrunoCommunity ManagerApologies, everyone. We are going to need to extend maintenance again so we can continue working on the database issue affecting PC NA. At this time, maintenance is being extended to 3pm EDT. A huge thanks for your continued patience - we want to get everyone into High Isle as soon as possible!13
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ZOS_GinaBrunoCommunity ManagerAs you may have seen from the maintenance banner above, we just extended maintenance for PC NA to 5:00pm EDT. The database issues we've been investigating were causing issues involving things like guilds, mail, or could even affect your ability to log in, so this is our highest priority to fix. We'll continue to update everyone in this thread.29
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ZOS_GinaBrunoCommunity ManagerWe're continuing to make progress but need more time to continue working. As such, we are planning on extending maintenance for PC NA to 7pm EDT. Updates will continue in this thread as we get more information. Thanks for hanging in there, everyone.19
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ZOS_GinaBrunoCommunity ManagerWe have good news and bad news. The good news is we have finally identified the issue and are actively working on fixing it! The bad news is we need to extend maintenance again, to 9:00pm EDT. We'll let you all know when we expect to be nearing the end of maintenance for PC NA.21
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ZOS_GinaBrunoCommunity ManagerOk everyone, we are wrapping up now and should be opening PC NA shortly! Thanks again for your patience all day!12