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Crown Store Double-dipping
M_Volsung
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I purchased Giladil the Ragpicker today for 5k crowns, before that I had a little over 15k crowns on my account, now I have only 5050...
Unless my math is really bad that looks like I paid for her twice.
Support ticket #220329-001563 has been submitted and I'm now waiting on a reply.
ETA: Tagging @ZOS_Bill for this one, just because.
Edited by M_Volsung on March 29, 2022 6:39PM Unless my math is really bad that looks like I paid for her twice.
Support ticket #220329-001563 has been submitted and I'm now waiting on a reply.
ETA: Tagging @ZOS_Bill for this one, just because.
"In the Deep Halls, Far from Men;
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"
—Dwemer Inquiries I-III, Thelwe Ghelein
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"
—Dwemer Inquiries I-III, Thelwe Ghelein
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ZOS_KevinCommunity ManagerThanks for sharing the ticket number. Since the ticket was recently put in, we'll give the team some time to address. If you don't hear back in the next day, feel free to ping me or another ZOS account. We'll take a look for you.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
M_Volsung✭✭✭✭✭@ZOS_Kevin My annual sub just hit the end of february, so far all I used them on is two of the Gloadbound motif books, one for me and one as a gift for a friend...
If I'd thought about it I would have screencapped my info before buying Gildail."In the Deep Halls, Far from Men;
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"
—Dwemer Inquiries I-III, Thelwe Ghelein0 -
ZOS_KevinCommunity ManagerNo worries. I'll send a note now to customer service to take a look. Thanks for the added context.
Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
M_Volsung✭✭✭✭✭Looks like it was an error on my end... apparently I made a purchase I completely forgot about...
I legit can't remember what it was."In the Deep Halls, Far from Men;
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"
—Dwemer Inquiries I-III, Thelwe Ghelein0