Maintenance for the week of June 8:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 8, 1:00AM EDT (5:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
People cannot send me mail, friend requests, or visit my primary residence while offline
I'm having a critical issue with my account where these functions aren't working while offline. While ONLINE, all of these functions work properly and as expected. However while I'm OFFLINE:
- when people try to visit my primary residence, they get the error "character not found"
- when people try to send me friend requests, they get the error "account not found"
- when people try to send me mail, they get the error "unknown player"
I can somewhat deal with the mail and friend request issue, but me and my friends recently dumped a bunch of crowns into my primary residence to serve as a guildhall, so it's very frustrating for nobody to be able to visit while I'm offline.