ESO+ membership and renewal of subscription - can you "awake" a passive account?

SweetSleepParalysis · January 2022

Does anybody know for how long all the information that is connected to your account is stored on the server (crowns and all stuff that have fitted in your crafting bag during ESO+ membership) if you previously have been an ESO plus member, but then decide to pay for the next ESO plus membership with a small break in between, i.e., if you choose not to continue your membership right away when the membership runs out, but choose to do this a couple of months later?

At the moment, I am not playing ESO at all, because I have so much else to do. However, I will continue to play in the near future. Besides, playing without ESO+ is not an option anymore.

I just want to be reassured that all my code will be stored safe and sound until the day I renew my ESO+ subscription. I am afraid that Bethesda will remove all unnecessary account information stored on the server if the account has not been used for a certain period of time. So, is there any kind of time limit for how long one can leave the information (code) just "laying" there on the server, without the risk of it being lost, i.e., permanently flushed into oblivion. Is it months or years? Is there an exact time limit for how long one can have a "passive" account on the server?

PeacefulAnarchy · January 2022

You'll be fine. People can be offline for months, even years, and all the data is still there regardless of ESO+ status or not. I know someone who returned after 5 years and everything was still there in their account.

Elsonso · January 2022

SweetSleepParalysis wrote: »

Does anybody know for how long all the information that is connected to your account is stored on the server (crowns and all stuff that have fitted in your crafting bag during ESO+ membership) if you previously have been an ESO plus member, but then decide to pay for the next ESO plus membership with a small break in between, i.e., if you choose not to continue your membership right away when the membership runs out, but choose to do this a couple of months later?

ZOS is a hoarder. Rather than throwing out accounts and stuff, they toss them into a giant freezer.

As far as I know, ZOS does not delete accounts or account information, characters, banks, etc... unless told to via ticket. You will be fine.

Danikat · January 2022

ZOS will not delete any of your account information, regardless of whether you're paying for ESO+ or even logging in or not. You can stop playing (and paying) for as long as you like and everything will still be there when you come back.

The most that will happen is if you don't log in for a long time your account will be put into "cold storage", but all that means is the first time you log in you'll have a longer loading screen. Nothing will be lost or deleted.

SweetSleepParalysis · February 2022

PeacefulAnarchy wrote: »

You'll be fine. People can be offline for months, even years, and all the data is still there regardless of ESO+ status or not. I know someone who returned after 5 years and everything was still there in their account.

Elsonso wrote: »

ZOS is a hoarder. Rather than throwing out accounts and stuff, they toss them into a giant freezer.

As far as I know, ZOS does not delete accounts or account information, characters, banks, etc... unless told to via ticket. You will be fine.

Danikat wrote: »

ZOS will not delete any of your account information, regardless of whether you're paying for ESO+ or even logging in or not. You can stop playing (and paying) for as long as you like and everything will still be there when you come back.

Alright. Good to know. Thanks for the replies.

newtinmpls · February 2022

And in the meantime folks that want to use the names of your characters will moan and whine about "if the person using that name has not logged in in [whatever amount of time]I should get to use that name".