Below I summited a ticket because I did not receive my Two Event tickets and Daedric Gold box. I am pretty sure I got a automatic reply... [snip]
Thank you for contacting
The Elder Scrolls Online Support Team
Question Subject: Customer Service Ticket
Question Reference # 220120-002704
Date Created: 01/20/2022 11:41 AM
Date Last Updated: 01/20/2022 05:18 PM
Status: Read Answer Provided
Message Log:
The Elder Scrolls Online Team response on 01/20/2022 05:18 PM
Greetings!
Thank you for contacting The Elder Scrolls Online Team.
Hello my name is Olivia and I am happy to assist you today!
The loot rewards from coffers, chests, and bosses are not specific to player class or build, and can contain anything from their respective loot tables.
If you are continually getting the wrong type of loot, you may be having bad luck. Your chances could turn around at any time, so keep trying!
If you'd like to see a change in this system, we encourage you to submit feedback to our developers by using the /feedback function from within the game or if on console, submit your feedback on the forums.
Customer Support is not able to grant any loot items, but we wish you the best of luck.
If you run into any questions or concerns, please feel free to reach back out to us.
Thank you,
Olivia
The Elder Scrolls Online Team
Keep an eye on our official Facebook, Twitter, and website for upcoming news about The Elder Scrolls Online, including release-date info:
https://www.facebook.com/ElderScrollsOnlinehttp://twitter.com/TESOnlinehttp://elderscrollsonline.com
Customer response on 01/20/2022 02:37 PM
I completed the entry quest for deadric event and did not receive my two tickets and gold box.
The Elder Scrolls Online Team response on 01/20/2022 12:01 PM
Greetings!
Please respond back to this email include relevant details around the issue you are experiencing so that we can assist you further. Tips on what to include are below:
• Details around the character, item or quest (if relevant) -
• Details around what you are attempting to do in game as well as information on what happens when you try to do it
• Any error messages you may be receiving.
• Attach any screenshots or video(s) of the issue you are experiencing
Warm Regards,
The Elder Scrolls Online Team
Customer response on 01/20/2022 11:41 AM
I need help.
We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).
If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!
[Minor edit for Bashing.]