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Xbox Bug - loading screen pre character select screen

Beardimus
Beardimus
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I get this alot recently, moreso on Xbox NA.

Anyone else?

And yep I've deleted the local cache, always do on a weekly basis and every update (or it gets worse)
Edited by ZOS_Bill on January 7, 2022 12:06AM
Xbox One | EU | EP
Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
1st Emperor of Ravenwatch
Alts - - for the Lolz
Archimus : Bosmer Thief / Archer / Werewolf
Orcimus : Fat drunk Orc battlefield 1st aider
Scalimus - Argonian Sorc Healer / Pet master

Fighting small scale with : The SAXON Guild
Fighting with [PvP] : The Undaunted Wolves
Trading Guilds : TradersOfNirn | FourSquareTraders

Xbox One | NA | EP
Bëardimus : L43 Dunmer Magsorc / BG
Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
Nordimus : VR16 Stamsorc
Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • xilfxlegion
    xilfxlegion
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    Beardimus wrote: »
    I get this alot recently, moreso on Xbox NA.

    Anyone else?

    And yep I've deleted the local cache, always do on a weekly basis and every update (or it gets worse)

    does it just crash back to the ui ? i get this one at least once a day
  • Beardimus
    Beardimus
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    Beardimus wrote: »
    I get this alot recently, moreso on Xbox NA.

    Anyone else?

    And yep I've deleted the local cache, always do on a weekly basis and every update (or it gets worse)

    does it just crash back to the ui ? i get this one at least once a day

    @xilfxlegion yes eventually. Normally I crash the game out, clear the cache again and try again before it does.

    Super frustrating.
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • The3sFinest
    The3sFinest
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    This is happening in PS5 also, it freezes up before it goes to character select.
  • Sleep724
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    Thought it was just me. Some days I can’t even get logged in. Just keeps freezing on the first loading screen on Xbox.
  • NewBlacksmurf
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    Observation …it’s been and off an on occurrence over the years. It’s been from the original Xbox one to the series x today.

    I’ve also had this with a small selection of others games. Currently over the last 120 days or less based on game releases it’s been.

    Cyberpunk 2077, Anthem, Diablo 2, ESO and Outriders.

    Some game updates resolve this while others make it far worse. When it happens I cycle to another game for 30-60 days.

    Don’t have any work around but I can share if you’re using instant on, the system runs better in energy save mode for all consoles.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Beardimus
    Beardimus
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    Thanks all i kinda knew it wasnt just me but wanted to check in. @ZOS_GinaBruno can we get this moved to the BUG forum perhaps?

    @NewBlacksmurf thx re energy save i've found that too. stuff in general likes a proper shutdown right, PC's to phones so it makes sense just means no auto updates
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • Steven19eighty101
    Yes I get this aaaaaaaaall the time. The sound stops and that little eso circle just keeps turning for all eternity............ haha. I find deleting the save game data in game management and doing a power cycle reset (hold power button for 10 seconds and remove power cable for 10 seconds) helps a lot. Some people suggest clearing your mac address but I doubt this would help but probably worth a try. I can get it to 1 or 2 freezes a night and if I don't do it regularly it can turn into 5 or 6 freezes a night, then when you try and log back in it tells you that you already are, be enough to do your head in......... thank god it doesn't do it with any of the in game load screens lol.
  • Beardimus
    Beardimus
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    Am now getting this daily.

    And if I get on in the AM later that day even have to do the same thing.

    Bizarre
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • ZOS_Kevin
    ZOS_Kevin
    admin
    Hi All. Thanks for your reports on this. We have passed this along to the dev team and they are working on trying to reproduce the issue before they can fix. We can follow up once we know more and are able to reproduce the issue. If there is any additional context related to this issue, please leave them in the comments for our teams to review. Thanks.
    Forum Manager for ZeniMax Online Studio and Elder Scrolls Online
    Dev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Beardimus
    Beardimus
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    Thanks @ZOS_Kevin

    Initially I had this alot on Xbox NA. And at the time the holding text message would also not display (the big text box on the right that states the patch level etc.

    Since then I've started having it on both regions. And now recently it's happening daily on EU (and the text box is all normaly)

    Steps
    I select region and hit A
    Then when the loading screen comes up it just hangs. After a while the 'unsually long loading screen' comes up

    I close the Game via menu, then try again and it sometimes goes straight in.

    Otherwise I delete the local save game cache etc and try again.

    Other day I played Xbox 3 times and it happened 3 times on startup

    Hope that helps
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
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