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Player Stuck in Wailing Prison
New to game only put in about 40 hrs, but was going through main quest and got stuck in wailing prison. I completed a similar sequence of events as the link below, was in the prison and accepted a dungeon instance with a friend only to come back and realize I was stuck. Has anyone solved this issue? I submitted ticket, but open to ideas from folks. Yes, I already tried jumping and spinning around 3 times before clicking on the door to the bloody forge.
https://forums.elderscrollsonline.com/en/discussion/434104/stuck-in-the-wailing-prison