Fixed happy holidays
Sythen88411
✭✭✭✭
Happy holidays and ty all for your help
Edited by Sythen88411 on November 29, 2021 11:06AM 19
-
GrahamJoyce✭✭✭I'm sorry to hear that you got scammed. I really hope that ZOS takes this seriously and that you are reimbursed and that the scammer is held accountable and punished.
@ZOS_GinaBruno @ZOS_BillE , can you please examine this ticket?
It sounds like whoever initially responded to the ticket either didn't read it or didn't care, which isn't cool. I think OP deserves more than the response that they received, especially considering that crowns are paid for with REAL MONEY and crown scamming is equivalent to real world THEFT.
@ZOS please investigate this.9 -
Elsonso✭✭✭✭✭
✭✭✭✭✭I have heard this before. If you are engaging in Gold for Crowns, and things go sideways, that is not something that ZOS will fix.
I would imagine that if the same person is involved in the role of the scammer across multiple reports, they will do something about the person, though.
I eagerly await someone from ZOS to comment on this, though.
XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus9 -
Troodon80✭✭✭✭✭
✭ZOS has made statements in the past about this. They'll usually reimburse the first scam assuming it's crowns, i.e. you're the crown seller rather than the buyer (there's a certain level of value placed on crowns since you buy them with real money versus gold which is a zero-value virtual currency), but after the first one it's not something they're going to deal with. However, it's not something they have to deal with at all as they amended their Terms of Service and EULA after the initial crown gifting functionality and the dawn of crown gifting scammers.
You might think you're getting a good deal by using zone chat or even a gulid chat, and you might not like the steep price often set as the "going rate" or "standard," but ultimately you get the best security via Crown Discord servers. I sympathise, it's a terrible thing. I urge you to seek out those Crown Discord servers in the future if you're looking for a secure trade. The higher price is usually worth it against the potential for being scammed out of millions.@Troodon80 PC | EU
Guild: N&S
Hand of Alkosh | Dawnbringer | Immortal Redeemer | Tick Tock Tormentor | Gryphon Heart
Deep Dive into Dreadsail Reef Mechanics7 -
Troodon80✭✭✭✭✭
✭
To clarify: it seems from reading the post that they were scammed out of gold, not crowns. It doesn't make it any less a theft, mind you.GrahamJoyce wrote: »It sounds like whoever initially responded to the ticket either didn't read it or didn't care, which isn't cool. I think OP deserves more than the response that they received, especially considering that crowns are paid for with REAL MONEY and crown scamming is equivalent to real world THEFT.@Troodon80 PC | EU
Guild: N&S
Hand of Alkosh | Dawnbringer | Immortal Redeemer | Tick Tock Tormentor | Gryphon Heart
Deep Dive into Dreadsail Reef Mechanics0 -
Nanfoodle✭✭✭✭✭I know it's upsetting but the email is just saying you won't know the outcome. And I'm sure by what that message says, there will be an investigation. IMO knee jerk reaction by a game company often leads to more problems then taking a measured and planed action.Edited by Nanfoodle on November 26, 2021 2:53AM2 -
vinnyml✭✭✭I swear on Gwendis' life that ZOS has refunded me the gold I lost to a scammer at least once in the past. And definitely post-Microsoft. Just throwing it out there.
Want me to write a new ticket you can submit?0 -
Chips_Ahoy✭✭✭✭✭Being polite and respectful is the right way.
Yesterday a player scamed me 1.5m, I trusted him because he was friend of a guildie, I did not even expect to get my gold back, I just wanted to report the player.
16 -
colossalvoids✭✭✭✭✭
✭✭✭✭✭Sythen88411 wrote: »Chips_Ahoy wrote: »Being polite and respectful is the right way.
Yesterday a player scamed me 1.5m, I trusted him because he was friend of a guildie, I did not even expect to get my gold back, I just wanted to report the player.
And yet I can't get my mill back smh...
It's not universal, was scammed just once myself for a bigger summ couple months ago and got nothing, no "investigation ended"email or such. So it's probably just a matter of who got your mail to "investigate", some can get lucky I'd guess.0 -
Sythen88411✭✭✭✭colossalvoids wrote: »Sythen88411 wrote: »Chips_Ahoy wrote: »Being polite and respectful is the right way.
Yesterday a player scamed me 1.5m, I trusted him because he was friend of a guildie, I did not even expect to get my gold back, I just wanted to report the player.
And yet I can't get my mill back smh...
It's not universal, was scammed just once myself for a bigger summ couple months ago and got nothing, no "investigation ended"email or such. So it's probably just a matter of who got your mail to "investigate", some can get lucky I'd guess.
Almost sounds like trying to get uninployment lol2 -
Kryptonite_Kent✭✭✭✭Thats why you should use Tamriel Crown Exchange...Former Emperor
Animus Impetum -DC- Magplar
Animus Impetus -AD- Magplar
Impetus Animus -EP- Magplar
Kryptonite Kent -AD- Stamblade
Kenobi Wan -AD- Magsorc8 -
TheImperfect✭✭✭✭✭
✭There are Discord groups that specialise in doing legitimate crown to gold trades that are reputable. I don't use them so can't think of any but if you ask on guilds and do some research you can find them to do it more safely next time. I'm sorry you lost gold that really sucks and the person who did it is a scumbag.3 -
Kwoung✭✭✭✭✭
✭✭Kryptonite_Kent wrote: »Thats why you should use Tamriel Crown Exchange...
Or World Crown Exchange, which is generally considerably cheaper. You can also post a buy order on WCE at the rate you are willing to pay, or look for sellers selling at a rate you are comfortable with. You aren't going to get a "half price" deal like the OP was attempting to do(because those don't actually exist), but you aren't locked into whatever TCE has set as their price, currently 1000:1 (950:1 for Black Friday), while numerous reputable sellers on WCE are selling around 800-850:1.
Just search Discord communities for "World Crown Exchange" to find them.
Edited by Kwoung on November 26, 2021 8:42AM5 -
ApoAlaia✭✭✭✭✭
✭✭✭✭Personally I would not engage in exchange without a trusted 'broker'.
There are a number of discords that have built up a solid reputation over thousands upon thousands of successful transactions and do whatever is possible to ensure the 'safety' of both the selling and the buying party.
Some take a small cut as a fee, others do it for the goodness of their hearts.
I'm not going to list them here because I fear it might make me look like I'm peddling something but they are not hard to find; they do operate 'in the light', they are not some shady group conducting business from the forgotten cistern/wine cellar/sewers of the city
Said that it would be nice to hear from OP that CS has heard his plea.2 -
Kwoung✭✭✭✭✭
✭✭
Yes I do, the OP was buying in Zone from some random player because he thought he was getting a half price deal, instead of paying going rate using a service that literally guarantees the transition.Edited by Kwoung on November 26, 2021 9:20AM0 -
francesinhalover✭✭✭✭✭
✭Sythen88411 wrote: »so I got scammed out of 2k crowns last night for 1 mill gold. I've never been scammed before and i thought well ill put a ticket in and some screen shots showing proof i never received my crown order I bought from this person. I would of ASSUMED zos would of gave back me the 1mill gold i was scammed on and zos to take action on the scammer. but nope ima just this message back.
Question Reference # 211124-006532
The Elder Scrolls Online Team response on 11/25/2021 02:55 PM
Greetings!
The player market in The Elder Scrolls Online is a "buyer beware" market, and we are unable to provide any compensation or reimbursement for a trade or mail scam that occurred in-game.
Scamming is a violation of the Terms of Service, and we treat any reports of scamming very seriously. To protect individual privacy, we do not disclose the outcome of our investigations, and all disciplinary actions taken in-game and on the forums are private.
Regards,
The Elder Scrolls Online Team.
So what your telling me is that you really don't take scamming in game seriously? and scammers get to walk about free and what you lose is your own fault and you should not even try to buy crowns with gold in game?????????????
Sorry to say but crown to gold id 1200/1400 - 1crown the guy accepting 1000/1 was already suspicious.
Unfurtunaly theres nothing you can do.
Outside using the discord were its 2000/1
Eso like many games has a high chance for scammers only reason isnt in a worse stat is because all kids play fortnite or some other mainstream game.
I have to do gold to crown trades eventually and i can already feel the anxiety.
With support your luck is rng.
I got insanely lucky when i asked for a refund and they said no. I replied with something like sorry while i was in tears irl over my [snip] up (because im unemployed atm) and i got a msg saying they would refund me. Had i not said anything i wouldnt had gotten the refund. Im really gratefull
Edit.
Usually the one who wants to buy something gives first. Thats a general rule.
Always wait for someone to say "hey i wtb crowns" msg em. They no give gold first. They no get crowns.
[edited for profanity bypass]Edited by ZOS_Icy on November 26, 2021 11:24AMI am @fluffypallascat pc eu if someone wants to play together
Shadow strike is the best cp passive ever!2 -
spartaxoxo✭✭✭✭✭
✭✭✭✭✭Update your ticket and try to get someone else. Also zos really needs to allow gifting to be a COD activitiy. It wouldn't prevent COD scams but those are harder to pull than letting it be a free for all
@ZOS_Kevin7 -
ApoAlaia✭✭✭✭✭
✭✭✭✭spartaxoxo wrote: »Update your ticket and try to get someone else. Also zos really needs to allow gifting to be a COD activitiy. It wouldn't prevent COD scams but those are harder to pull than letting it be a free for all
@ZOS_Kevin
Could it be that there is more to officially supporting the 'crown trade' than simply coding it in the UI?
When it comes to legal and liability matters what might seem obvious to the non-initiated if you will more often than not turns out to be not obvious at all and in fact has implications that one would have never thought of.0 -
spartaxoxo✭✭✭✭✭
✭✭✭✭✭spartaxoxo wrote: »Update your ticket and try to get someone else. Also zos really needs to allow gifting to be a COD activitiy. It wouldn't prevent COD scams but those are harder to pull than letting it be a free for all
@ZOS_Kevin
Could it be that there is more to officially supporting the 'crown trade' than simply coding it in the UI?
When it comes to legal and liability matters what might seem obvious to the non-initiated if you will more often than not turns out to be not obvious at all and in fact has implications that one would have never thought of.
Other games that offer this service have secure trading. To the point where I've been playing games for years and years and haven't seen a worse situation. They usually have some secure way to do things in game, or they don't allow it at all.
This half measure by zos is not acceptable.Edited by spartaxoxo on November 26, 2021 9:28AM7 -
Prof_Bawbag✭✭✭✭✭
✭✭✭I don't get the "buyer beware" part. How about they make trading crowns a wee bit safer? ZoS have even promoted this feature in the past through event add ons.
If you're gonna implement a feature in the game that involves a product that costs real money (crowns), some onus should be on the company to have at least some safeguard(s). This is happening in their own game, not some shady website using methods that break ToS. The current rules and responses are a complete and utter cop out.8 -
ApoAlaia✭✭✭✭✭
✭✭✭✭spartaxoxo wrote: »spartaxoxo wrote: »Update your ticket and try to get someone else. Also zos really needs to allow gifting to be a COD activitiy. It wouldn't prevent COD scams but those are harder to pull than letting it be a free for all
@ZOS_Kevin
Could it be that there is more to officially supporting the 'crown trade' than simply coding it in the UI?
When it comes to legal and liability matters what might seem obvious to the non-initiated if you will more often than not turns out to be not obvious at all and in fact has implications that one would have never thought of.
Other games that offer this service have secure trading. To the point where I've been playing games for years and years and haven't seen a worse situation. They usually have some secure way to do things in game, or they don't allow it at all.
This half measure by zos is not acceptable.
I agree that is rife for abuse. Just wary that ZOS has a history of going 50:50 on whether they fix something that is broken or they remove it altogether.2 -
BazOfWar✭✭✭✭Sorry to hear about this.
Zos needs to finally step up regarding scamming.
I mean how hard can it be to add the option of cash on delivery of gifted crown items?6 -
MajThorax✭✭✭✭✭This outcome is a huge blow to the crown market community and undermines the trust between players and towards the company itself. Zos earns money from this and should resolve scam reports.6 -
Kwoung✭✭✭✭✭
✭✭spartaxoxo wrote: »spartaxoxo wrote: »Update your ticket and try to get someone else. Also zos really needs to allow gifting to be a COD activitiy. It wouldn't prevent COD scams but those are harder to pull than letting it be a free for all
@ZOS_Kevin
Could it be that there is more to officially supporting the 'crown trade' than simply coding it in the UI?
When it comes to legal and liability matters what might seem obvious to the non-initiated if you will more often than not turns out to be not obvious at all and in fact has implications that one would have never thought of.
Other games that offer this service have secure trading. To the point where I've been playing games for years and years and haven't seen a worse situation. They usually have some secure way to do things in game, or they don't allow it at all.
This half measure by zos is not acceptable.
Yeah, I think I remember BDO allowed you to sell the game coin for gold on their Auction House. ZOS could probably just sell "Crown Coins" that players could sell person to person, on traders or via COD. The only downside being, they need to code in crown transfers, and you would not be able to buy the exact amount of crowns you need generally, since they would probably be in 1k increments or something. The game charging the the transaction fee on Trader / COD exchanges might also be an issue and fall under some kind of double dipping laws somewhere in the world.Edited by Kwoung on November 26, 2021 10:31AM1 -
ApoAlaia✭✭✭✭✭
✭✭✭✭This outcome is a huge blow to the crown market community and undermines the trust between players and towards the company itself. Zos earns money from this and should resolve scam reports.
In the end of the day this is an individual brazenly engaging in reprehensible behaviour, one would think that ZOS would take a very dim view on such matters and take decisive action to root them out swiftly.
In my opinion you are correct, it tarnishes the game itself.4 -
Larcomar✭✭✭✭✭Sythen88411 wrote: »I know a few who have been scammed by this player
And you still sent them money? I feel for you, but like other's have said buy beware. If the deal sounds too good to be true - and half price sounds pretty good - it probably is. Zos may do something, they may not, but it's just *not* realistic to expect them to start policing every interaction between players. They have enough to do ...
Edited by Larcomar on November 26, 2021 10:26AM1