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Constant UI error

Dolphinsgal
Dolphinsgal
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I'm in xbox ma and keep getting the ui error and I can't do anything. I've tried //reloadui, restarting my xbox, restarting the game, changing from eu back to na, logging a different account and nothing has worked. I've tried taking things out of my mail and they have gone poof. I'm frustrated and need help/advice.
  • shimm
    shimm
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    It sounds like the next step would be uninstall/reinstall … if that doesn’t work I’d open a ticket with ZOS.
  • ZOS_Chiroptera
    ZOS_Chiroptera
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    Hello, Have you tried deleting your save data? This article explains how.

    If nothing is working, please contact us at help.elderscrollsonline.com.
    Edited by ZOS_Chiroptera on November 7, 2021 1:18PM
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  • Dolphinsgal
    Dolphinsgal
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    Hello, Have you tried deleting your save data? This article explains how.

    If nothing is working, please contact us at help.elderscrollsonline.com.

    I did that after I posted as I remembered I hadn't done that yet. Now the UI bug is on my alt and my main account. I'll have to try to uninstall and reinstall but at 93GB it'll take a very long time, so I was hoping to avoid doing that.
  • shalalaA7X
    shalalaA7X
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    Is it the voice ui error? If so I noticed that I got it when I hadn’t selected a voice chat. Try putting yourself in a voice chat.
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