Maintenance for the week of September 8:
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
The connection issues for the European megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Upcoming Work for Sharding & Cold Storage
ZOS_GinaBruno
Community Manager
Hi everyone!
Over the next few months, we’re going to be implementing new protocols to streamline data storage for new and active players, ultimately leading to more efficient database performance. Some benefits may be seen or felt immediately while others will be allowing us to grow larger as we continue to add more advanced features to the game. All this will require us to add some additional work during upcoming maintenances, causing them to be slightly longer than usual; we anticipate it adding approximately two extra hours.
The first step of this work is currently scheduled during next week’s PC/Mac & Stadia incremental patch on September 7, with additional work continuing during future patches and maintenances. We’ll share these dates once we have the rest of the schedule locked in, but know that this won’t affect the launch of Update 31 on consoles during the September 8 maintenance.
Thank you!
Over the next few months, we’re going to be implementing new protocols to streamline data storage for new and active players, ultimately leading to more efficient database performance. Some benefits may be seen or felt immediately while others will be allowing us to grow larger as we continue to add more advanced features to the game. All this will require us to add some additional work during upcoming maintenances, causing them to be slightly longer than usual; we anticipate it adding approximately two extra hours.
The first step of this work is currently scheduled during next week’s PC/Mac & Stadia incremental patch on September 7, with additional work continuing during future patches and maintenances. We’ll share these dates once we have the rest of the schedule locked in, but know that this won’t affect the launch of Update 31 on consoles during the September 8 maintenance.
Thank you!
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ZOS_GinaBrunoCommunity ManagerHi everyone,
Now that Update 31 has launched on all platforms, we will be continuing our work supporting sharding and cold storage. Moving forward beginning with the console maintenance tomorrow, September 22, you can expect most maintenances on PC and console to include some amount of additional work which will cause them to be longer than usual. On average, you can expect this to add approximately 2-3 additional hours to regular maintenance times.
We are also currently targeting to activate sharding on the Xbox EU megaserver during the maintenance on October 13. Once this is activated in a live environment and we have a chance to monitor, we will proceed with scheduling sharding activations on the other platforms and megaservers.
Thanks again for your patience during this time.3 -
ZOS_GinaBrunoCommunity ManagerHi all! We wanted to let you know that PS4 EU is next on deck to have sharding activated, and this will occur during the maintenance this Wednesday, November 10. As before, you can expect this to take several hours to complete. Thanks in advance for your patience!2
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ZOS_GinaBrunoCommunity ManagerHi everyone! The next server to receive the sharding and cold storage updates is PS4 NA, which is scheduled for next Wednesday, January 19. As with the previous maintenances, expect this to take several hours to complete. Thank you!5
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ZOS_GinaBrunoCommunity ManagerHey all, just a heads up that sharding and cold storage was activated on the Xbox NA megaserver during today's maintenance. PC NA is next on the schedule and we'll let you know when we have a date to share. Thank you!4
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ZOS_KevinCommunity ManagerHey all, just a heads up that sharding and cold storage will occur on PC NA megaserver on Monday, March 21 during our Monday maintenance. As with the previous maintenances, expect this to take several hours to complete. Thank you!Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter14 -
ZOS_GinaBrunoCommunity ManagerWe’re excited to let everyone know we’re approaching the final stage of completing database sharding and are planning to shard the PC EU megaserver next Tuesday, April 5 so you can reap the performance benefits of sharding as soon as possible.
While we recognize the timing is not ideal as this falls on a day during the Jester’s Festival, we’ll do our best to perform maintenance during a time that causes the least amount of disruption for our global playerbase on PC EU and will plan to begin maintenance around 03:00 BST / 04:00 CEST / 13:00 AEDT. Additionally, completing this maintenance now will allow us to begin work on replacing our megaserver hardware sooner (more news on that as we get closer to it happening).
As with previous maintenances to support sharding, you can expect this to take several hours to complete. Thanks in advance for your patience and we look forward to finally completing this project!
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