Cannot Log into Support?

guarstompemoji · November 2021

I'm able to login into the game, just not the support website.

ZOS_Chiroptera · November 2021

Hello, are you receiving an error message when you try to log in? Try disabling your ad blocker if you are using one, or try a different browser.

guarstompemoji · November 2021

It tells me "Login Failed."

guarstompemoji · November 2021

Browsers used:

Brave v1.31.88 (adblocker and shields disabled)
Firefox v 94.0.1 (adblocker and shields disabled)

I can log into:
* Game
* Main Website

I cannot log into:
* Website-based support

I'd been able to login to website-based support previously.

I believe I have changed my pwd since last website and website-based support login, though this was weeks ago, just post the Twitch security breach. I have not experienced Game or Main Website login issues since the pwd update.

Hope this helps.

Verbarian · November 2021

I also can't log into support and get the Login Failed message.

ZOS_Chiroptera · November 2021

Hello, If you are still unable to log in, please submit an Account Recovery ticket here,