loading screen than i get booted

Krypteia1
Krypteia1
Soul Shriven
hi all
I'm on the quest A Tale of Two Mothers.
I've just meet the queen went upstairs so I'm over looking the room as soon as i reach the arch i got booted to the Xbox home page.
I restart the game, it show the loading screen than i can see the game very faint behind this, than the game goes back to the home page .
No error codes just crashes.
Any ideas
Thank you
  • ZOS_Bill
    ZOS_Bill
    admin
    Have you tried clearing the local save cache to help with this loading and crashing issue ?

    To delete save data on the Xbox One
    1. From the Xbox Home Menu, navigate to My games & apps.
    2. Go to Games.
    3. Highlight The Elder Scrolls Online tile and press the [Menu] button of the controller.
    4. Select Manage Game. Highlight and select Save Data for the desired user.
    5. Select Delete.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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