An unexpected internal error has occurred.

Adremal · October 2021

I was in a public dungeon, I accepted the queue for a random daily dungeon, the whole game froze for some seconds and then I got booted. Subsequently I was placed in a queue, and then I got the "account already logged in error" once. Now I keep getting the "An unexpected internal error has occurred please contact support at https://help.elderscrollsonline.com/ but I can't log onto the support page, I get a server not found,

"Hmm. We’re having trouble finding that site.

We can’t connect to the server at account.elderscrollsonline.com."

alternating with a

Secure Connection Failed

An error occurred during a connection to account.elderscrollsonline.com. PR_CONNECT_RESET_ERROR

error. Please send help, thanks in advance.

Gegensmith · October 2021

I have the same problem too. Have just emailed help and just managed to sign in to the ESO website. It looks similar to when the Steam servers went down recently.

Adremal · October 2021

I can't even sign in to the ESO website. Getting the same error in EU and NA if that's of any help. Since I can't login to the support I'll ping @ZOS_BillE as I noticed a similar thread was addressed by him and then closed because it was 1 year old, however the issue seems similar.

Aektann · October 2021

Same error on PlayStation EU server

Luka · October 2021

I was generally informed that my account is already authorized on another computer. Panic.

Prodigy_UA · October 2021

can't login into any PC/Mac megaservers (inc PTS)

ZOS_Icy · October 2021

Hi there,

We are going to close this thread down because there is a thread already discussing the current login issue affecting all platforms. To keep all of the feedback consolidated into one place, you may continue the discussion here as we continue to investigate.

Thank you for your understanding.