Been suspended from the site and cant log in

execpedrolin · October 2021

Hello, ive opened a ticket #211022-000497 to try an recover my account that got suspended without warning nor explanation. Would like to know what happened. This is my another account. As you can see i love the game and payed for blackwood and eso+ for until last month. Thank you for your time

ZOS_Chiroptera · October 2021

Hello @execpedrolin, your ticket has been escalated to the appropriate team and an agent will reach out as soon as they are able.

execpedrolin · October 2021

Thank for your support, @ZOS_Chiroptera. Any news regarding this issue?

ZOS_Bill · October 2021

@execpedrolin

We are showing that support responded back today on ticket 211022-000497 and your reply back has also been received.

execpedrolin · October 2021

Hello, again. I've got no answer about my reply. Any update?

ZOS_Adrikoth · October 2021

Greetings @execpedrolin

Please be aware that updating your ticket multiple times will put it at the end of the line and delay the response time. Because of this, we recommend only updating your ticket as necessary.

We can confirm that your ticket is still open and a member of our support staff will reach out as soon as they can. Thank you for your patience.