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Sound issues

Gleitfrosch
Gleitfrosch
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Often when I ride (especially "sprint"), the ambient sound (wind, water etc.) starts to stutter, there are constant short interruptions every 1-2 seconds. It's difficult to describe, feels like the sound is not loading fast enough. The problem does not occur if I am on foot.

It started maybe two weeks ago and never had such issues before. Is that a known problem?
  • ZOS_Bill
    ZOS_Bill
    admin
    @Gleitfrosch

    Our audio troubleshooting FAQ linked below has some steps you can take that can help with sound issues such as the one you're encountering.

    How do I fix sound issues on PC?
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  • Gleitfrosch
    Gleitfrosch
    ✭✭✭✭
    Thank you, will check it today
  • ZOS_Bill
    ZOS_Bill
    admin
    @Gleitfrosch

    You're welcome. If you have any issue with any of the troubleshooting please let us know!
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  • Gleitfrosch
    Gleitfrosch
    ✭✭✭✭
    unfortunately it did not help.
    I think it maybe has something to do with the server load, I currently spend a lot time in the event zone. The issue occurs more often in crowded areas, other zones work much better. I tested it with onboard sound and an external sound card.

  • ZOS_Bill
    ZOS_Bill
    admin
    @Gleitfrosch

    Thank you for the update. Since none of the suggested troubleshooting has helped with these sound issues, we recommend starting a ticket with customer support for further assistance.
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  • mague
    mague
    ✭✭✭✭✭
    Did you enable the new option to use a dedicated CPU core for rendering ? I have quite a few sound desyncs since i use this new feature.
  • Gleitfrosch
    Gleitfrosch
    ✭✭✭✭
    I
    mague wrote: »
    Did you enable the new option to use a dedicated CPU core for rendering ? I have quite a few sound desyncs since i use this new feature.

    I have it enabled.

    Will check it today if it gets better without it.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Gleitfrosch

    Please keep us updated on whether this helps or not with your sound issue.
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