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ZOS customer service engaging in discrimination when putting my account under a warning status.
Israel1948
✭✭
Link to the email: http://imgur.com/a/3BkVpbh
This is regarding my PlayStation profile. I've been using "Israel1948" as a username for online services for 15 years. I've never had an issue like this before. I've been playing ESO for 6 years. Been an ESO Plus member for 4 years and have bought all DLC (except Blackwood). All of a sudden it's an issue? And the issue is that my name is discriminatory or promotes a "protected class" in a negative manner? I'm Jewish. It's my own identity I'm referencing and it's not discriminatory nor negative. It's the name of my national origin with the year of it's independence.
Look, I'm not getting into anything political, that's not the purpose of this post. I don't care what other people put as their username. But I can bet if someone has "America1776" as their username it would be fine. I say this because I have seen other people have this kind of username on ESO. This account warning is discrimination, pure and simple. It's specifically targeting me politically because they might not like the country I have as my username. Which is fine if you don't like the country. That's your right, but when you use your authority in a job to punish players because they might have a different political view or they're from a country you don't particularly like, that is an abuse of power. How else can I back this up? They changed my name to "Skelstein". Changing my username to include the ending of a typical Jewish surname? Come on. That's so blatant.
I have heard that customer service has been very inept lately with blanket bans and bad response times, but this is pretty deliberate.
Edited by Israel1948 on October 3, 2021 9:04PM This is regarding my PlayStation profile. I've been using "Israel1948" as a username for online services for 15 years. I've never had an issue like this before. I've been playing ESO for 6 years. Been an ESO Plus member for 4 years and have bought all DLC (except Blackwood). All of a sudden it's an issue? And the issue is that my name is discriminatory or promotes a "protected class" in a negative manner? I'm Jewish. It's my own identity I'm referencing and it's not discriminatory nor negative. It's the name of my national origin with the year of it's independence.
Look, I'm not getting into anything political, that's not the purpose of this post. I don't care what other people put as their username. But I can bet if someone has "America1776" as their username it would be fine. I say this because I have seen other people have this kind of username on ESO. This account warning is discrimination, pure and simple. It's specifically targeting me politically because they might not like the country I have as my username. Which is fine if you don't like the country. That's your right, but when you use your authority in a job to punish players because they might have a different political view or they're from a country you don't particularly like, that is an abuse of power. How else can I back this up? They changed my name to "Skelstein". Changing my username to include the ending of a typical Jewish surname? Come on. That's so blatant.
I have heard that customer service has been very inept lately with blanket bans and bad response times, but this is pretty deliberate.
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jaws343✭✭✭✭✭
✭✭✭✭✭For the most part name reporting is from other players issuing a report against you. I don't think zos is going through and targeting names. Someone reported you.7 -
Israel1948✭✭For the most part name reporting is from other players issuing a report against you. I don't think zos is going through and targeting names. Someone reported you.
Which means someone at ZOS had to look at the report. Regardless if someone reported it, it doesn't break any of the rules they listed.2 -
WhyMustItBe✭✭✭✭✭
✭Israel1948 wrote: »They changed my name to "Skelstein".
Not really supposed to talk about such things here, but if this was an auto-generated name change... MAN was that an unfortunate roll of the dice! O.o
Also I tend to agree with you and hope you get a human response/resolution. Make sure to keep replying to email updates to your support ticket, assuming you have one, and definitely submit one if not. Make sure to be polite and calm in talking to them but persistent and determined, and eventually they should be able to provide some non-robot resolution to the matter.
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luen79rwb17_ESO✭✭✭✭✭
✭Wow this sucks, I hope this gets sorted out. I mean what's wrong with a name of a country which happens to be the same name of many people. I think everyone has met a dude called "Israel" at some point of their lives. Are they gonna flag him aswell?PC/DC/NAserver
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WhyMustItBe✭✭✭✭✭
✭luen79rwb17_ESO wrote: »I think everyone has met a dude called "Israel" at some point of their lives
Totally off topic but I have actually never encountered a person named "Israel."
How much of a boss would you have to be to be named after an entire country? LOL! Can you imagine introducing yourself, "Yo, I'm Africa." Or "Murca Mc'Donald?" I mean I'm sure it happens but wow, I do not envy that child the public school experience.
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FluffWit✭✭✭✭✭
✭✭That's.... weird and.... really weird.
Obviously here isnt the right place for a discussion about the creation of Israel and how it compares to other conflicts or the birth of other nation states. But if I was Zeni I would have let it slide, or bounced it on to Sony and made it their problem.0 -
Israel1948✭✭luen79rwb17_ESO wrote: »Wow this sucks, I hope this gets sorted out. I mean what's wrong with a name of a country which happens to be the same name of many people. I think everyone has met a dude called "Israel" at some point of their lives. Are they gonna flag him aswell?
Yeah. I've met a number of people with Israel in their username on ESO and I strike up a conversation with them and they tell me it's their actual real life name.Edited by Israel1948 on October 3, 2021 9:26PM0 -
Kiralyn2000✭✭✭✭✭
✭✭✭✭✭luen79rwb17_ESO wrote: »Wow this sucks, I hope this gets sorted out. I mean what's wrong with a name of a country which happens to be the same name of many people. I think everyone has met a dude called "Israel" at some point of their lives.
Well, with the addition of the "1948", it looks like a reference to the Arab-Israeli War, so it could be taken as a political statement, not just a random name.6 -
Chips_Ahoy✭✭✭✭✭My niece's name is Isis, her name is forbidden in any mmo.
that's the way things are, get used to itEdited by Chips_Ahoy on October 3, 2021 9:32PM1 -
WhyMustItBe✭✭✭✭✭
✭Chips_Ahoy wrote: »My niece is called Isis, her name is forbidden in any mmo.
that's the way things are, get used to it
One of the Linux programs I used to process Mars images back in the day was called USGS ISIS. Now I am sure I've been added to some NSA database for downloading/talking about it online. 0 -
Nagastani✭✭✭✭Israel1948 wrote: »Link to the email: http://imgur.com/a/3BkVpbh
This is regarding my PlayStation profile. I've been using "Israel1948" as a username for online services for 15 years. I've never had an issue like this before. I've been playing ESO for 6 years. Been an ESO Plus member for 4 years and have bought all DLC (except Blackwood). All of a sudden it's an issue? And the issue is that my name is discriminatory or promotes a "protected class" in a negative manner? I'm Jewish. It's my own identity I'm referencing and it's not discriminatory nor negative. It's the name of my national origin with the year of it's independence.
Look, I'm not getting into anything political, that's not the purpose of this post. I don't care what other people put as their username. But I can bet if someone has "America1776" as their username it would be fine. I say this because I have seen other people have this kind of username on ESO. This account warning is discrimination, pure and simple. It's specifically targeting me politically because they might not like the country I have as my username. Which is fine if you don't like the country. That's your right, but when you use your authority in a job to punish players because they might have a different political view or they're from a country you don't particularly like, that is an abuse of power. How else can I back this up? They changed my name to "Skelstein". Changing my username to include the ending of a typical Jewish surname? Come on. That's so blatant.
I have heard that customer service has been very inept lately with blanket bans and bad response times, but this is pretty deliberate.
Sorry this happened to you bro. However, this is the world we live in now. No one respects other people or their families, their accomplishments. Nope. Its all sarcasm, stupid humor and people reacting to one another. No thinking or empathy just ppl being selfish.2 -
Israel1948✭✭WhyMustItBe wrote: »luen79rwb17_ESO wrote: »I think everyone has met a dude called "Israel" at some point of their lives
Totally off topic but I have actually never encountered a person named "Israel."
How much of a boss would you have to be to be named after an entire country? LOL! Can you imagine introducing yourself, "Yo, I'm Africa." Or "Murca Mc'Donald?" I mean I'm sure it happens but wow, I do not envy that child the public school experience.
Well the country Israel is named after a person. Same with America. It's named after the explorer Amerigo Vespucci.3 -
Israel1948✭✭Kiralyn2000 wrote: »luen79rwb17_ESO wrote: »Wow this sucks, I hope this gets sorted out. I mean what's wrong with a name of a country which happens to be the same name of many people. I think everyone has met a dude called "Israel" at some point of their lives.
Well, with the addition of the "1948", it looks like a reference to the Arab-Israeli War, so it could be taken as a political statement, not just a random name.
It's the year of independence. No different than if someone had "America1776".2 -
Nord_Raseri✭✭✭✭✭
✭I'm on the ps4 browser and therefore have no access to imgur, and couldn't see the email. You said this has to do with your PlayStation profile, since when (and how) does Zos have power to dictate psn name?Veit ég aðég hékk vindga meiði á nætr allar níu, geiri undaðr og gefinn Oðni, sjálfr sjálfum mér, á þeim meiði er manngi veit hvers hann af rótum rennr.0 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭WhyMustItBe wrote: »luen79rwb17_ESO wrote: »I think everyone has met a dude called "Israel" at some point of their lives
Totally off topic but I have actually never encountered a person named "Israel."
How much of a boss would you have to be to be named after an entire country? LOL! Can you imagine introducing yourself, "Yo, I'm Africa." Or "Murca Mc'Donald?" I mean I'm sure it happens but wow, I do not envy that child the public school experience.
Or your parents were fans of names from Genesis, but Jacob was off the table for some reason. Or some other reason.
Point is, the use of Israel as a name long predates the creation of the modern nation-state.
https://en.wikipedia.org/wiki/Israel_(name)
Good luck, OP!0 -
Israel1948✭✭Nord_Raseri wrote: »I'm on the ps4 browser and therefore have no access to imgur, and couldn't see the email. You said this has to do with your PlayStation profile, since when (and how) does Zos have power to dictate psn name?
It's my ZOS account that is tied to my PSN. I said that to differentiate between the forum account.Edited by Israel1948 on October 3, 2021 9:41PM0 -
Nord_Raseri✭✭✭✭✭
✭Israel1948 wrote: »Chips_Ahoy wrote: »My niece's name is Isis, her name is forbidden in any mmo.
that's the way things are, get used to itNord_Raseri wrote: »I'm on the ps4 browser and therefore have no access to imgur, and couldn't see the email. You said this has to do with your PlayStation profile, since when (and how) does Zos have power to dictate psn name?
It's my ZOS account that is tied to my PSN. I said that to differentiate between the forum account.
Oh, sorryVeit ég aðég hékk vindga meiði á nætr allar níu, geiri undaðr og gefinn Oðni, sjálfr sjálfum mér, á þeim meiði er manngi veit hvers hann af rótum rennr.0 -
Israel1948✭✭Nord_Raseri wrote: »Israel1948 wrote: »Chips_Ahoy wrote: »My niece's name is Isis, her name is forbidden in any mmo.
that's the way things are, get used to itNord_Raseri wrote: »I'm on the ps4 browser and therefore have no access to imgur, and couldn't see the email. You said this has to do with your PlayStation profile, since when (and how) does Zos have power to dictate psn name?
It's my ZOS account that is tied to my PSN. I said that to differentiate between the forum account.
Oh, sorry
Don't know how you're able to use the PS4 browser lol. It's so buggy lately after the last firmware update.1 -
Nord_Raseri✭✭✭✭✭
✭Israel1948 wrote: »Nord_Raseri wrote: »Israel1948 wrote: »Chips_Ahoy wrote: »My niece's name is Isis, her name is forbidden in any mmo.
that's the way things are, get used to itNord_Raseri wrote: »I'm on the ps4 browser and therefore have no access to imgur, and couldn't see the email. You said this has to do with your PlayStation profile, since when (and how) does Zos have power to dictate psn name?
It's my ZOS account that is tied to my PSN. I said that to differentiate between the forum account.
Oh, sorry
Don't know how you're able to use the PS4 browser lol. It's so buggy lately after the last firmware update.
Ps4 is the only "device" I own. Unless I also count my landline telephone!Edited by Nord_Raseri on October 3, 2021 9:48PMVeit ég aðég hékk vindga meiði á nætr allar níu, geiri undaðr og gefinn Oðni, sjálfr sjálfum mér, á þeim meiði er manngi veit hvers hann af rótum rennr.0 -
luen79rwb17_ESO✭✭✭✭✭
✭Israel1948 wrote: »WhyMustItBe wrote: »luen79rwb17_ESO wrote: »I think everyone has met a dude called "Israel" at some point of their lives
Totally off topic but I have actually never encountered a person named "Israel."
How much of a boss would you have to be to be named after an entire country? LOL! Can you imagine introducing yourself, "Yo, I'm Africa." Or "Murca Mc'Donald?" I mean I'm sure it happens but wow, I do not envy that child the public school experience.
Well the country Israel is named after a person. Same with America. It's named after the explorer Amerigo Vespucci.
This is totally correct, in fact is frequent for jewish and even christians to name their sons after famous biblical names like Moses, Abraham, Isaac, Jonas and so on.
Also the person making jokes about people named Africa, should do a simple google search and see if he/she laughs again. I found one pretty quickly, "Africa Peñalver".
Back on topic I really hope this issue gets sorted out for OP.PC/DC/NAserver
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jaws343✭✭✭✭✭
✭✭✭✭✭Israel1948 wrote: »For the most part name reporting is from other players issuing a report against you. I don't think zos is going through and targeting names. Someone reported you.
Which means someone at ZOS had to look at the report. Regardless if someone reported it, it doesn't break any of the rules they listed.
It really depends on the supporting evidence or the reason stated for the report by the player reporting you. No way to know. But I highly doubt it was just the name.0 -
Suna_Ye_Sunnabe✭✭✭✭✭
✭✭I am so sorry, but this is utterly idiotic... I can't believe zos would stoop to this level of stupidity. You have my sympathies OP.Angua Anyammis Ae Sunna0 -
Israel1948✭✭Israel1948 wrote: »For the most part name reporting is from other players issuing a report against you. I don't think zos is going through and targeting names. Someone reported you.
Which means someone at ZOS had to look at the report. Regardless if someone reported it, it doesn't break any of the rules they listed.
It really depends on the supporting evidence or the reason stated for the report by the player reporting you. No way to know. But I highly doubt it was just the name.
That's literally the only reason given in the email.0 -
WhyMustItBe✭✭✭✭✭
✭luen79rwb17_ESO wrote: »Also the person making jokes about people named Africa, should do a simple google search and see if he/she laughs again. I found one pretty quickly, "Africa Peñalver".
Not laughing at, just laughing. Like I said I'm sure it happens. The trivia about Israel being named after a person, I actually had no idea, so I learned something today. But it also makes you sound like a total boss. Which is not a bad thing!
I feel I should just just step away slowly now with my hands in the air.
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Israel1948✭✭WhyMustItBe wrote: »luen79rwb17_ESO wrote: »Also the person making jokes about people named Africa, should do a simple google search and see if he/she laughs again. I found one pretty quickly, "Africa Peñalver".
Not laughing at, just laughing. Like I said I'm sure it happens. The trivia about Israel being named after a person, I actually had no idea, so I learned something today. But it also makes you sound like a total boss. Which is not a bad thing!
I feel I should just just step away slowly now with my hands in the air.
Country name etymologies are actually kind of an interesting subject.0 -
jaws343✭✭✭✭✭
✭✭✭✭✭Israel1948 wrote: »Israel1948 wrote: »For the most part name reporting is from other players issuing a report against you. I don't think zos is going through and targeting names. Someone reported you.
Which means someone at ZOS had to look at the report. Regardless if someone reported it, it doesn't break any of the rules they listed.
It really depends on the supporting evidence or the reason stated for the report by the player reporting you. No way to know. But I highly doubt it was just the name.
That's literally the only reason given in the email.
They will never tell you what the other player said.0 -
Psiion✭✭✭✭Greetings all,
After review, we have closed this thread down as the Discussion of Disciplinary Action is against the ESO Forum's Community Rules. We are happy to discuss and review specific moderation-related actions with you, but we do not allow discussion of any moderation actions or decisions on our forums. Members and moderators of the Forum's are also unable to assist with in-game disciplinary actions, but we encourage anyone to reach out to the ESO Support Team here if there are concerns or if you would like to appeal any in-game infractions you have received.0
This discussion has been closed.