Stuck in Blackwood quest "The face of change"

DreamyLu · September 2021

Hello All

As said in title, my question concerns the Blackwood quest "The Face of Change".

I'm at the step where the quest log says: "Investigate the Ayleid Ruin". I stand in front of the door. I can't open it: "You can't use that door right now". And I'm completely stuck because there is nothing around I can interact with. As for Alchemy (the quest NPC with me), she simply tells that I'm in the lead for that step.

I have tried the following so far:
- checking quest log: no other info than just "investigate Ayleid Ruin".
- read a quest guide from the internet: not more info.
- logging off/on: nothing happened.
- waiting in case some other NPCs arrive or something happens... In vain.

Any ideas?

Thanks

DreamyLu · September 2021

Sorry for double posting but I just found the solution and it''s soooooooooooooo stupid: there is defined distance we need to stand from the door to have the "Enter" interactive. If we're closer or farther than this small zone, the "Enter" remains disabled.

I share it in case others get same situation...

cjhhickman39 · September 2021

just going to answer you
Went through the same problem yesterday
Glad you figured it out to😊

SeaGtGruff · September 2021

I'm hoping they get this worked out soon. I have a similar problem trying to target my banking assistant if he's too close to a lootable container or a crafting writ bulletin board-- if I'm "too close" to him, I can't get a prompt to interact with him unless I move my mouse around to look at him at just the right angle and just the right height, otherwise I just get the prompt for the nearby container or bulletin board; but backing away from him suddenly makes it easier to interact with him. I do love the fact that they've made it easier to interact with things when players' pets and assistants are in the way, but this still needs a bit of tweaking to get it right.