Sudden and temporarily huge fps drops

Eridanus · September 2021

Hello, I've been getting sudden fps drops for no apparent reason, going from 50-60-70fps to as low as 5-10 for about 5-10 seconds. It happens randomly, sometimes I'm not even fighting and not much is going on and yet they still drop. I've tried lowering the quality but it still happens.

Laptop Asus FX505DU
CPU Ryzen 7 3750H with Raedon Vega mobile Gfx
GPU NVIDIA Geforxe GTX 1660ti 6GB VRAM
GPU (integrated) AMD Raedon(TM) RX Vega 10 Graphics
16gb RAM
The game is installed on a HDD
Windows 10 Home

Thank you in advance.

ZOS_Bill · September 2021

@Eridanus

Since you are running ESO on a laptop, we recommend going through the steps in the help article below.

What do I do if ESO is having performance issues on my laptop?

Eridanus · September 2021

@ZOS_BillE

It hasn't worked. Windows 10 also has the same in-built function, I also tried it and it didn't work either

ZOS_Bill · September 2021

@Eridanus

There are some further troubleshooting steps listed here. If you've gone through these steps and your performance issues continue, you should then go ahead and open a ticket with customer support. In your ticket make sure to include a game consultant report so our support team can look over your PC specifications.