Maintenance for the week of January 5:
· [COMPLETE] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
PC/Mac & Stadia Hotfix, August 24 – Housing Storage Chests & Character Deletion
ZOS_JessicaFolsom
Community Manager
In response to a recently identified issue involving housing storage chests, we are temporarily turning off character deletion on the PC/Mac & Stadia servers until we can apply a hotfix. We plan to roll out the hotfix later this afternoon, with no downtime. Thank you for your patience!
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ZOS_JessicaFolsomCommunity ManagerWe have completed the PC/Mac & Stadia server hotfix that fixes an issue where players could find the contents of their housing storage chests missing after deleting a low-level character. This issue is now resolved and will no longer occur. We have also turned on character deletion once more.
We are still investigating a fix for players who have already encountered this issue and are missing the contents of their housing storage chests.
Thank you all for your patience.6 -
ZOS_JessicaFolsomCommunity ManagerHi everyone,
This morning we ran a hotfix that restored housing storage chest contents for those players who were still missing them. This issue is now full resolved. If you believe that you are still missing any contents from your housing storage chests, please reach out to our Customer Support team here for assistance.
Thanks again for your patience!3