Just as you wisely created the hair pack and makeup pack that allow us to change the hairstyles and makeup of our characters any time we want, it is now well past time to release the following packs in the same manner.
Eyes and Eyecolors. There's no logical reason not to. Humans should be able to have any color of eye across the human races. Ditto Argonians, Khajiit, Elves. And while it might be impossible to give the human and elvish races Khajiit or Argonain eyes humans should be able to have elvish eyes and elves should be able to have the other elvish eyes and human eyes. Why? Because lore supports this. It is stated that children will always have the same racial appearance as their mother but MAY show some traits of the father. This would actually be a way to do that.
Hair color. Unlock ALL the racial haircolors. Not only is it supported by lore but there's absolutely no logical reason why folk in Tamriel can't dye their hair any darn color they want. But please, if you're going to make obviously dyed hair in outlandish colors... make that its own pack separately from the character creation colors. Sell these in a pack as you did the hairstyles.
Skincolors: Again, no logical reason elves can't have human skin tones or humans have elvish skin tones. And certainly no reason for locked human racial skintones. Let Argonians change their skin if they want. Ditto Khajiit fur!
New makeup, facial scar and facial hair system. This one will be harder but I'm sure you can do it. Especially if you can sell it to us!
Lip color and eye makeup needs to be applied separately. Find a way to split up the base lip and eye makeups so we can mix and match. Give us eyelashes that do NOT remove or change eye makeup or facial hair. If you can't do that, then add a selection of the base game make up WITH eyelashes! Eyelashes need to be useable by male characters and WITHOUT removing facial hair.
Add ALL of the unreleased hairstyles you've been holding out on us as a single hair pack.
Add all of the previously only obtainable via crown crate eyelashes/eye makeup as a single purchasable pack. Ditto the lip colors. These items should have never been in the crown crates and violate your original pledge not to put such things in the crates.
The above will not cause sales of appearance changes to drop because we only use those when we ALSO want to change the face and body of a character. Few people are willing to use those ONLY to change makeup so you're really just cheating yourself by not making the above offerings. If you want our money, and we know you do, give us things we actually WANT to spend it on. My wallet is ready!
PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!