Toxicity

DonHardstyle · July 2021

As with pretty much all online game, ESO has an bunch of toxic players. You see then in zone chat, you see posts about it on the forums and screenshots on Facebook. When you do an dungeon and rush trough it, you get toxic msges, but when you're trying to do you're quest there you get them to. We all get them occasionally, where i don't really get the need to be an turd. Luckily the ESO community seems an bit less toxic then others.

Anyway, i normaly respond with i love you to. But sometimes, they go to far and i report them. But that makes me wonder, what happens then? You never get an reply back from Zos on what action they took. Do they always social ban when you report someone, or do they investigate and react based on that ?

Amottica · July 2021

No gaming company I have dealt with will discuss actions they take against other players. There are privacy concerns that in some jurisdictions can be quite serious.

Zenimax's official response is "Our Customer Support team investigates every issue reported and takes appropriate action whenever necessary. To protect individual privacy, we do not disclose the outcome of our investigations. "

https://help.elderscrollsonline.com/app/answers/detail/a_id/6683/kw/reporting players

zvavi · July 2021

Amottica wrote: »

No gaming company I have dealt with will discuss actions they take against other players. There are privacy concerns that in some jurisdictions can be quite serious.

Riot sends a mail when a player you reported gets a punishment (without disclosing the name) to encourage more reports.

Ackwalan · July 2021

ZOS never makes a comment if a report gets investigated or not. The popular guess is that if a single account reaches some unknown number of complaints, at that time there is an investigation.

DonHardstyle · July 2021

Amottica wrote: »

No gaming company I have dealt with will discuss actions they take against other players. There are privacy concerns that in some jurisdictions can be quite serious.

Zenimax's official response is "Our Customer Support team investigates every issue reported and takes appropriate action whenever necessary. To protect individual privacy, we do not disclose the outcome of our investigations. "

https://help.elderscrollsonline.com/app/answers/detail/a_id/6683/kw/reporting players

Hm, that kinda makes sense. Didn't think of that privacy thingy. Back in the days i was an admin for an mobile game, we had to tell the reporter what actions we took. Cous there where players that litaraky spend thousands of euros in that game each month. It was very corrupt tho...

Mitaka211 · July 2021

The only times i see toxic people is either in pvp or dungeons (mainly after bgs , sometimes i would get whispers to trash talk me if i did good in the sort of "Oh your class is broken or go play another class" or something in the lines of that.) , but dungeons when the whole group is trying to rush and more than often than not i see 1 or 2 poor new players who get flustere, they don't understand what is going on and everyone in chat is eihter insulting them or ignoring them if they bring up the issue. Rarely people will be like "Ok let's slow down guys".

Dungeon rushers , pls scan your group and slow down if you notice a new player. It's not their fault the game encourages that sort of behaivior, for a lot of them it's their first time doing the dungeon and giving them a crappy experience because the thing you want did not drop is no excuse. I am fine with it when all of our group is on board with the plan to rush, but when people are falling behind because they can't do their quest, damn right they are going to get mad at you , especially if you ignore them and keep going.

zvavi · July 2021

Mitaka211 wrote: »

Dungeon rushers

If u want me to slow down, ask, I will. Then again you probably won't change anything since I don't run normal dungeons.

Ringing_Nirnroot · July 2021

I usually put myself offline so I don’t get hate whispers, or if they decided to be toxic and unhelpful in group either vote to kick or leave the group, mostly the latter because I don’t have time to deal with raging kids

Kusto · July 2021

I actually like getting hate whispers in pvp, it means I'm doing something right.

DonHardstyle · July 2021

Kusto wrote: »

I actually like getting hate whispers in pvp, it means I'm doing something right.

Oh yeah deffenitly, and they make me burst into laughter. I only report them when they take it to far, when they still whisper you an half hour later.

Mitaka211 · July 2021

zvavi wrote: »

Mitaka211 wrote: »

Dungeon rushers

If u want me to slow down, ask, I will. Then again you probably won't change anything since I don't run normal dungeons.

So you did not farm your leads in normal, you did not do your daylies when you were lower cp ? People are in different parts of their progression. Besides if you do slow down if asked, my comment does not apply to you obviously.

Chips_Ahoy · July 2021

I do not understand how people can take so seriously the insults of a stranger that you will probably never see in your life, 5 minutes before they did not even know that that player exist, I do not understand why it affects so much.

In world of tanks Tier X, if after a battle you did not receive death threats, cancer wishes, etc., it means that you are not a good player, It's a compliment.

khyrkat · July 2021

It's not like these people are someone you know, why would you bother. And PVP is designed to be like that, there are kids that need to win always to boost their ego and if they clearly fall behind you, then you're cheater, toxic, will report you, blah, blah, blah. Still, getting rage whispers is fun, unless they cross the line, sometimes you have to temper that poor kid.
In PVE you can be called toxic and "omg I'm gonna report you you piece of ********" when you ask dd's to kindly do mechanics. Especially in vet dlc.
People are getting so thin-skinned that you really need to be careful what you're saying. Even if you're the one that doesn't take it seriously, there are princes and princesses feeling entitled to whatever they want just because they paid for game with their parents' credit card. Just let them be and keep silence, no need to feed trolls.

notachik · July 2021

“If you don’t have anything nice to say than don’t say anything at all”

DMuehlhausen · July 2021

Most companies don't announce what happens. It's probably over all for the best.

If they do a ban hammer wave against people exploiting they will say things.

I wish a game could institute something like Age of Conan wanted to do. If you had a high enough bounty and were caught by other players or got reported enough your account was going to be put in prison where you had to some mundane task like move a rock back and forth X number of times based on the crime.

All the while other players could see you and heckle you. You could log off and wait a timer or anything and any character on your account was under punishment. So you options were do the time or quit playing. It would have been glorious had it worked.

redlink1979 · July 2021

DonHardstyle wrote: »

(....) Anyway, i normaly respond with i love you to. (...)

The best reply is not to reply at all. Let the "conversation" die alone.

ZOS_Kevin · July 2021

Thanks @Amottica for sharing the correct support page on reporting! Protecting the privacy of all of our users is important in the reporting process.

GodKingScormxon · July 2021

DonHardstyle wrote: »

As with pretty much all online game, ESO has an bunch of toxic players. You see then in zone chat, you see posts about it on the forums and screenshots on Facebook. When you do an dungeon and rush trough it, you get toxic msges, but when you're trying to do you're quest there you get them to. We all get them occasionally, where i don't really get the need to be an turd. Luckily the ESO community seems an bit less toxic then others.

Anyway, i normaly respond with i love you to. But sometimes, they go to far and i report them. But that makes me wonder, what happens then? You never get an reply back from Zos on what action they took. Do they always social ban when you report someone, or do they investigate and react based on that ?

I understand were you are coming from I have heard rumors of such people by friends that I play the game with I'm finding out it's all true

Xebov · July 2021

You will never get a reply from support on such investigations or the results. They look into it and decide based on the situation and the players involved what they do.

Toxic is a term that is missused alot. You have players that are toxic, thats for sure, but in many cases its used because a player does not agree or like something another player does. For example:
Player A likes to run the dungeon in a slower pace, player B in a faster. Now player A starts to calling player B toxic for this. In reality both players have different playstyles and are not willing to adapt to each other.
Player A gets called out for having a bad performance by player B. Player A then calls player B toxic without reflecting if it might be true or not. Here its just used because a different opinion is not liked.
Player A wants to do a Quest/Achievment etc without propperly telling the group and calls the group or individual players toxic. He expected that all players magically know what he wants and toxic is again missused.
Player A gets told by a veteran that content is currently out of his reach performance wise. He calls the veteran toxic without reflecting about it. Here again its just used because the different opinion is not liked.

I have seen any of these cases happening. I witnessed them more often than actual toxic behaviour.I got called toxic alot of times by inexperienced or non communicative players because they expected me to automatically do something for them without telling me or because they didnt like my opinion. This leads me to always take threads about toxic behaviour with some reservation because i know that players are not keen on being criticised.

GoodFella146 · July 2021

I've literally uploaded videos of people breaking TOS and nothing ever happens to them, so that's my experience.

Girl_Number8 · July 2021

ZOS does not respond with any disciplinary actions that may have happened. That is a good thing because there are toxic players that would abuse this, if ZOS did comment.

zvavi · July 2021

Mitaka211 wrote: »

zvavi wrote: »

Mitaka211 wrote: »

Dungeon rushers

If u want me to slow down, ask, I will. Then again you probably won't change anything since I don't run normal dungeons.

So you did not farm your leads in normal, you did not do your daylies when you were lower cp ? People are in different parts of their progression. Besides if you do slow down if asked, my comment does not apply to you obviously.

I do some normal dungeons exclusively when I level characters, which means not anymore, I farmed the leads either in vet, or solo in normal. When I run a daily it is random vet. And yes, it doesn't apply to me

but you said to all the dungeon rushers. And I rush so hard I managed to get a pug group through mhk in 11 minutes cause I had a trial in 15.

The Elder Scrolls Online

Toxicity

Best Answers