UI error using Companion

robwolf666 · June 2021

I got this message while trying to change her appearance (outfit). The rest of the options seem to work, although I haven't tried to change anything else yet.

ZOS_Bill · June 2021

@robwolf666

Please let us know if re-installing ESO helps resolve the UI errors you are receiving. If they don't, the next thing you can do is contact customer support so they can look into this issue.

robwolf666 · June 2021

Re-installing didn't fix it, so I've submitted a report along with the screenshot.

ZOS_Bill · June 2021

@robwolf666

Do you have your support ticket number?

Posting the ticket number will allow us to check on the current status.

robwolf666 · July 2021

Sorry, since it said in the email response that I wouldn't receive more communication about it, I didn't keep it. So, I have not idea what the ticket number was.

robwolf666 · July 2021

Oh, I looked at the wrong email, so it's:- Incident: 210625-001450

ZOS_Bill · July 2021

@robwolf666

Thank for your ticket number. We have sent you a forum PM with details on the current ticket status.