Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
ESO Support Login Failed
Reyalyn
✭
For some reason, everytime I attempt to login to your support site it just gives me the "Login Failed" error no matter what.
I can log into my account both on the account page and in-game just fine, I've tried different browsers and devices with no luck and even reset my password. Anyone at ZOS that can look into this so I can open a ticket?
I can log into my account both on the account page and in-game just fine, I've tried different browsers and devices with no luck and even reset my password. Anyone at ZOS that can look into this so I can open a ticket?
1
-
Dalitrox✭I have the same problem. And I thought that my browsers have a something like bug. But no. I tried on other Edge and the same problem. And like you I can log in on ESO website and on forum without any problems.0 -
ZOS_AdrikothadminGreetings
Please submit an account recovery ticket with us using the steps provided in this article.Edited by ZOS_Adrikoth on May 18, 2021 12:50PMThe Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Reyalyn✭Followed the instructions provided in the article and can access the support site with no issues now. Thanks @ZOS_Adrikoth!0
-
ZOS_AdrikothadminNo problem, glad to hear that this issue is resolved now @Reyalyn.
The Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0