Update 29 crashes Mac

aldriq · March 2021

Similar experience for me, I haven't got any 'travel to' crashes but even after the latest patch I'm still getting logging in/out of char crashes (in and out of Cyrodiil yesterday and today).

This was logging in to a char in Cyrodiil today:

Crashed Thread:        21  Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [22432]

VM Regions Near 0:
--> 
    __TEXT                      10eddc000-113b4e000    [ 77.4M] r-x/rwx SM=COW  /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   libc++.1.dylib                	0x00007fff20575cf2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.zenimaxonline.eso         	0x00000001106c2fab MVKSemaphoreImpl::wait(unsigned long long, bool) + 123
4   com.zenimaxonline.eso         	0x00000001106c4805 mvkWaitForFences(unsigned int, VkFence_T* const*, unsigned int, unsigned long long) + 405
5   com.zenimaxonline.eso         	0x0000000110edabdc ZoRenderDeviceVk::WaitForVkFence(VkFence_T*) const + 98
6   com.zenimaxonline.eso         	0x0000000110ed2a18 ZoRenderContextVk::BeginNewFrame() + 46
7   com.zenimaxonline.eso         	0x0000000110e98f1b ZoRenderManager::BeginNewFrame() + 147
8   com.zenimaxonline.eso         	0x0000000110e98cb3 ZoRenderManager::Present() + 147
9   com.zenimaxonline.eso         	0x000000010ee27ed7 -[GameClient macPresent] + 125
10  com.zenimaxonline.eso         	0x000000010ee280f8 -[GameClient macRun] + 303
11  com.zenimaxonline.eso         	0x000000010ee28a1e -[GameClient platformMainLoop] + 2164
12  com.zenimaxonline.eso         	0x000000010ee27d77 -[GameClient mainLoop] + 61
13  com.zenimaxonline.eso         	0x000000010ee27c80 -[GameClient applicationDidFinishLaunching:] + 668
14  com.apple.CoreFoundation      	0x00007fff206fbfec __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
15  com.apple.CoreFoundation      	0x00007fff2079789b ___CFXRegistrationPost_block_invoke + 49
16  com.apple.CoreFoundation      	0x00007fff2079780f _CFXRegistrationPost + 454
17  com.apple.CoreFoundation      	0x00007fff206ccbde _CFXNotificationPost + 723
18  com.apple.Foundation          	0x00007fff2143babe -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
19  com.apple.AppKit              	0x00007fff22f2db2d -[NSApplication _postDidFinishNotification] + 305
20  com.apple.AppKit              	0x00007fff22f2d87b -[NSApplication _sendFinishLaunchingNotification] + 208
21  com.apple.AppKit              	0x00007fff22f2aa72 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 541
22  com.apple.AppKit              	0x00007fff22f2a6c7 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 665
23  com.apple.Foundation          	0x00007fff21467056 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
24  com.apple.Foundation          	0x00007fff21466ec6 _NSAppleEventManagerGenericHandler + 80
25  com.apple.AE                  	0x00007fff264e4ed9 0x7fff264d8000 + 52953
26  com.apple.AE                  	0x00007fff264e45f4 0x7fff264d8000 + 50676
27  com.apple.AE                  	0x00007fff264dd260 aeProcessAppleEvent + 452
28  com.apple.HIToolbox           	0x00007fff2899e5a2 AEProcessAppleEvent + 54
29  com.apple.AppKit              	0x00007fff22f24e3e _DPSNextEvent + 2048
30  com.apple.AppKit              	0x00007fff22f23177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366
31  com.apple.AppKit              	0x00007fff22f1568a -[NSApplication run] + 586
32  com.zenimaxonline.eso         	0x000000010ee2986c main + 200
33  libdyld.dylib                 	0x00007fff20629621 start + 1

Thread 1:
0   libsystem_kernel.dylib        	0x00007fff205de7e2 kevent + 10
1   com.zenimaxonline.eso         	0x0000000110a3a017 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 271
2   com.zenimaxonline.eso         	0x0000000110a41608 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 242
3   com.zenimaxonline.eso         	0x0000000110a413f8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 152
4   com.zenimaxonline.eso         	0x0000000110a40a3a ZoBoostProtocol::Run() + 94
5   com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
6   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
7   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 2:
0   libsystem_kernel.dylib        	0x00007fff205db70e __read_nocancel + 10
1   libsystem_c.dylib             	0x00007fff20521f0f _sread + 16
2   libsystem_c.dylib             	0x00007fff2052158a __srefill1 + 24
3   libsystem_c.dylib             	0x00007fff2051c9bc _fseeko + 761
4   libsystem_c.dylib             	0x00007fff2051c69f fseek + 74
5   com.zenimaxonline.eso         	0x0000000111ab01e9 ZoFileMt::SeekRobust(int, ZoFileBase::SeekOrigin, unsigned int) + 79
6   com.zenimaxonline.eso         	0x0000000111ab03d7 ZoFileMt::ReadRobust(char*, unsigned int, int, ZoFileBase::SeekOrigin, unsigned int&, unsigned int) + 49
7   com.zenimaxonline.eso         	0x0000000111ac0a47 ZoPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 495
8   com.zenimaxonline.eso         	0x0000000111abefa5 ZoMetaPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 81
9   com.zenimaxonline.eso         	0x0000000111981444 BackgroundPackFileLoadTask::DoBackgroundThreadWork() + 220
10  com.zenimaxonline.eso         	0x0000000111ad3eed ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 443
11  com.zenimaxonline.eso         	0x0000000111ad4c7d ZoTaskQueueUpdater::Run() + 103
12  com.zenimaxonline.eso         	0x0000000111ad536b ZoThread::ThreadFunc(void*) + 65
13  com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
14  libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
15  libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 3:
0   com.zenimaxonline.eso         	0x000000011061af70 oo2::rrIsPow2(unsigned int) + 0
1   com.zenimaxonline.eso         	0x0000000110618553 OodleLZDecoder_DecodeSome + 563
2   com.zenimaxonline.eso         	0x000000011061c8aa OodleLZ_Decompress + 2762
3   com.zenimaxonline.eso         	0x0000000111aa60cd ZoUncompress(ZoCompressionMethod, unsigned char*, unsigned int, unsigned char const*, unsigned int) + 89
4   com.zenimaxonline.eso         	0x0000000111ac0a86 ZoPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 558
5   com.zenimaxonline.eso         	0x0000000111abefa5 ZoMetaPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 81
6   com.zenimaxonline.eso         	0x0000000111981444 BackgroundPackFileLoadTask::DoBackgroundThreadWork() + 220
7   com.zenimaxonline.eso         	0x0000000111985e77 PackFileReadStorage::StorageOpenFile(unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, int, ZoFollowUpTask const&, ZoFsDefinitions::DetailLoadInfo*) + 1047
8   com.zenimaxonline.eso         	0x000000011198ae4d ZoFs::TryStorageLocations(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 947
9   com.zenimaxonline.eso         	0x000000011198a80b ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 25
10  com.zenimaxonline.eso         	0x000000011198a780 ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, int, ZoFs::StorageLocation, ZoFsDefinitions::DetailLoadInfo*) + 218
11  com.zenimaxonline.eso         	0x0000000110ec02eb ZoTextureReader::BlockingLoad() + 71
12  com.zenimaxonline.eso         	0x0000000110ec0249 ZoTextureReader::ZoTextureReader(unsigned long long) + 185
13  com.zenimaxonline.eso         	0x0000000110e287af GetRawTextureCacheUnit(ZoSmartPointer<ZoTextureReader, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoSmartPointer<ZoHostCompositeTextureTask, ZoSmartPointerIntrusiveRefCount> const&) + 95
14  com.zenimaxonline.eso         	0x0000000110e294a2 ZoHostCompositeTextureTask::LoadTextures() + 114
15  com.zenimaxonline.eso         	0x0000000110e29709 ZoHostCompositeTextureTask::DoBackgroundThreadWork() + 145
16  com.zenimaxonline.eso         	0x0000000111ad3eed ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 443
17  com.zenimaxonline.eso         	0x0000000111ad4c7d ZoTaskQueueUpdater::Run() + 103
18  com.zenimaxonline.eso         	0x000000010ee2ad5f ZoWorkerThreadUpdater::Run() + 53
19  com.zenimaxonline.eso         	0x0000000111ad536b ZoThread::ThreadFunc(void*) + 65
20  com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
21  libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
22  libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 4:
0   com.zenimaxonline.eso         	0x00000001105374cf oo2::newLZF_decode_parse_raw_sse4(unsigned char*, long long, unsigned char*, unsigned char*, unsigned char const*, oo2::newLZF_chunk_arrays*, int*) + 14735
1   com.zenimaxonline.eso         	0x000000011050d956 oo2::newLZF_decode_chunk_phase2(int, unsigned char const*, unsigned char const*, unsigned char*, long long, long long, unsigned char*, oo2::newLZF_chunk_arrays const*) + 1238
2   com.zenimaxonline.eso         	0x000000011050b8e7 oo2::Mermaid_DecodeOneQuantum(unsigned char*, unsigned char*, unsigned char const*, int, unsigned char const*, long long, void*, long long, oo2::OodleLZ_Decode_ThreadPhase) + 1975
3   com.zenimaxonline.eso         	0x000000011061a319 OodleLZDecoder_DecodeSome + 8185
4   com.zenimaxonline.eso         	0x000000011061c8aa OodleLZ_Decompress + 2762
5   com.zenimaxonline.eso         	0x0000000111aa60cd ZoUncompress(ZoCompressionMethod, unsigned char*, unsigned int, unsigned char const*, unsigned int) + 89
6   com.zenimaxonline.eso         	0x0000000111ac0a86 ZoPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 558
7   com.zenimaxonline.eso         	0x0000000111abefa5 ZoMetaPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 81
8   com.zenimaxonline.eso         	0x0000000111981444 BackgroundPackFileLoadTask::DoBackgroundThreadWork() + 220
9   com.zenimaxonline.eso         	0x0000000111985e77 PackFileReadStorage::StorageOpenFile(unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, int, ZoFollowUpTask const&, ZoFsDefinitions::DetailLoadInfo*) + 1047
10  com.zenimaxonline.eso         	0x000000011198ae4d ZoFs::TryStorageLocations(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 947
11  com.zenimaxonline.eso         	0x000000011198a80b ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 25
12  com.zenimaxonline.eso         	0x000000011198a780 ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, int, ZoFs::StorageLocation, ZoFsDefinitions::DetailLoadInfo*) + 218
13  com.zenimaxonline.eso         	0x0000000110ec02eb ZoTextureReader::BlockingLoad() + 71
14  com.zenimaxonline.eso         	0x0000000110ec0249 ZoTextureReader::ZoTextureReader(unsigned long long) + 185
15  com.zenimaxonline.eso         	0x0000000110e287af GetRawTextureCacheUnit(ZoSmartPointer<ZoTextureReader, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoSmartPointer<ZoHostCompositeTextureTask, ZoSmartPointerIntrusiveRefCount> const&) + 95
16  com.zenimaxonline.eso         	0x0000000110e294a2 ZoHostCompositeTextureTask::LoadTextures() + 114
17  com.zenimaxonline.eso         	0x0000000110e29709 ZoHostCompositeTextureTask::DoBackgroundThreadWork() + 145
18  com.zenimaxonline.eso         	0x0000000111ad3eed ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 443
19  com.zenimaxonline.eso         	0x0000000111ad4c7d ZoTaskQueueUpdater::Run() + 103
20  com.zenimaxonline.eso         	0x000000010ee2ad5f ZoWorkerThreadUpdater::Run() + 53
21  com.zenimaxonline.eso         	0x0000000111ad536b ZoThread::ThreadFunc(void*) + 65
22  com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
23  libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
24  libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 5:
0   com.zenimaxonline.eso         	0x00000001105377b5 oo2::newLZF_decode_parse_raw_sse4(unsigned char*, long long, unsigned char*, unsigned char*, unsigned char const*, oo2::newLZF_chunk_arrays*, int*) + 15477
1   com.zenimaxonline.eso         	0x000000011050d956 oo2::newLZF_decode_chunk_phase2(int, unsigned char const*, unsigned char const*, unsigned char*, long long, long long, unsigned char*, oo2::newLZF_chunk_arrays const*) + 1238
2   com.zenimaxonline.eso         	0x000000011050b8e7 oo2::Mermaid_DecodeOneQuantum(unsigned char*, unsigned char*, unsigned char const*, int, unsigned char const*, long long, void*, long long, oo2::OodleLZ_Decode_ThreadPhase) + 1975
3   com.zenimaxonline.eso         	0x000000011061a319 OodleLZDecoder_DecodeSome + 8185
4   com.zenimaxonline.eso         	0x000000011061c8aa OodleLZ_Decompress + 2762
5   com.zenimaxonline.eso         	0x0000000111aa60cd ZoUncompress(ZoCompressionMethod, unsigned char*, unsigned int, unsigned char const*, unsigned int) + 89
6   com.zenimaxonline.eso         	0x0000000111ac0a86 ZoPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 558
7   com.zenimaxonline.eso         	0x0000000111abefa5 ZoMetaPackFile::Read(unsigned long long, unsigned char*, unsigned int, ZoPackFileInterface::FileDataSigningCategory&) + 81
8   com.zenimaxonline.eso         	0x0000000111981444 BackgroundPackFileLoadTask::DoBackgroundThreadWork() + 220
9   com.zenimaxonline.eso         	0x0000000111985e77 PackFileReadStorage::StorageOpenFile(unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, int, ZoFollowUpTask const&, ZoFsDefinitions::DetailLoadInfo*) + 1047
10  com.zenimaxonline.eso         	0x000000011198ae4d ZoFs::TryStorageLocations(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 947
11  com.zenimaxonline.eso         	0x000000011198a80b ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, ZoFs::FileLoadInfo const&, ZoFsDefinitions::DetailLoadInfo*) + 25
12  com.zenimaxonline.eso         	0x000000011198a780 ZoFs::OpenInputFile(ZoSmartPointer<ZoInputFile, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoFsFileOpenType, ZoFsFileType, ZoFsFilePermissions, ZoMemoryPool*, int, ZoFs::StorageLocation, ZoFsDefinitions::DetailLoadInfo*) + 218
13  com.zenimaxonline.eso         	0x0000000110ec02eb ZoTextureReader::BlockingLoad() + 71
14  com.zenimaxonline.eso         	0x0000000110ec0249 ZoTextureReader::ZoTextureReader(unsigned long long) + 185
15  com.zenimaxonline.eso         	0x0000000110e287af GetRawTextureCacheUnit(ZoSmartPointer<ZoTextureReader, ZoSmartPointerIntrusiveRefCount>&, unsigned long long, ZoSmartPointer<ZoHostCompositeTextureTask, ZoSmartPointerIntrusiveRefCount> const&) + 95
16  com.zenimaxonline.eso         	0x0000000110e2958f ZoHostCompositeTextureTask::DrawCommand::AcquireFiles(int, ZoSmartPointer<ZoHostCompositeTextureTask, ZoSmartPointerIntrusiveRefCount> const&) + 141
17  com.zenimaxonline.eso         	0x0000000110e294a2 ZoHostCompositeTextureTask::LoadTextures() + 114
18  com.zenimaxonline.eso         	0x0000000110e29709 ZoHostCompositeTextureTask::DoBackgroundThreadWork() + 145
19  com.zenimaxonline.eso         	0x0000000111ad3eed ZoTaskQueue::DoBackgroundThreadWork(ZoTaskQueue::TerminateCondition, unsigned int) + 443
20  com.zenimaxonline.eso         	0x0000000111ad4c7d ZoTaskQueueUpdater::Run() + 103
21  com.zenimaxonline.eso         	0x000000010ee2ad5f ZoWorkerThreadUpdater::Run() + 53
22  com.zenimaxonline.eso         	0x0000000111ad536b ZoThread::ThreadFunc(void*) + 65
23  com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
24  libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
25  libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 6:
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   com.zenimaxonline.eso         	0x0000000111ad46a4 ZoTaskQueue::WaitForWork() + 64
3   com.zenimaxonline.eso         	0x0000000111ad4c39 ZoTaskQueueUpdater::Run() + 35
4   com.zenimaxonline.eso         	0x0000000111ad536b ZoThread::ThreadFunc(void*) + 65
5   com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
6   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
7   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 7:
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   com.zenimaxonline.eso         	0x000000010fd0a8ab AK::StreamMgr::CAkIOThread::IOSchedThread(void*) + 75
3   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
4   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 8:
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   com.zenimaxonline.eso         	0x000000010fc88d13 CAkThreadedBankMgr::BankThreadFunc(void*) + 67
2   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
3   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 9:
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   com.zenimaxonline.eso         	0x000000010fc3104b CAkOutputMgr::SuspendedThread(void*) + 59
2   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
3   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 10:
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   com.zenimaxonline.eso         	0x000000010fc9048f CAkAudioThread::EventMgrThreadFunc(void*) + 63
2   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
3   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 11:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff205d9e7e mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff205da1f0 mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff20706bf7 __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation      	0x00007fff207052ca __CFRunLoopRun + 1315
4   com.apple.CoreFoundation      	0x00007fff207046ce CFRunLoopRunSpecific + 563
5   com.apple.AppKit              	0x00007fff230aa7c6 _NSEventThread + 124
6   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
7   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 12:
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   com.zenimaxonline.eso         	0x0000000111ab6665 ZoJobification::JobManager::JobProcessingThreadFunc(ZoJobification::JobThreadData*) + 243
3   com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
4   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
5   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 13:
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   com.zenimaxonline.eso         	0x0000000111ab6665 ZoJobification::JobManager::JobProcessingThreadFunc(ZoJobification::JobThreadData*) + 243
3   com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
4   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
5   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 14:
0   libsystem_kernel.dylib        	0x00007fff205dc8e2 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff2060ee6f _pthread_cond_wait + 1254
2   com.zenimaxonline.eso         	0x0000000111ab6665 ZoJobification::JobManager::JobProcessingThreadFunc(ZoJobification::JobThreadData*) + 243
3   com.zenimaxonline.eso         	0x0000000111ad5a77 (anonymous namespace)::ThreadExecutionFunction(void*) + 82
4   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
5   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 15:: AMCP Logging Spool
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   com.apple.audio.caulk         	0x00007fff2870c92a caulk::mach::semaphore::wait_or_error() + 16
2   com.apple.audio.caulk         	0x00007fff286f96e6 caulk::semaphore::timed_wait(double) + 110
3   com.apple.audio.caulk         	0x00007fff286f9634 caulk::concurrent::details::worker_thread::run() + 30
4   com.apple.audio.caulk         	0x00007fff286f93c0 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
6   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 16:: com.apple.audio.IOThread.client
0   libsystem_kernel.dylib        	0x00007fff205d9e7e mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff205da1f0 mach_msg + 60
2   com.apple.audio.CoreAudio     	0x00007fff220fddd5 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 111
3   com.apple.audio.CoreAudio     	0x00007fff21f99467 invocation function for block in HALC_ProxyIOContext::HALC_ProxyIOContext(unsigned int, unsigned int) + 3435
4   com.apple.audio.CoreAudio     	0x00007fff2213cf2a HALB_IOThread::Entry(void*) + 72
5   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
6   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 17:: com.apple.coreaudio.AQClient
0   libsystem_kernel.dylib        	0x00007fff205d9e7e mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff205da1f0 mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff20706bf7 __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation      	0x00007fff207052ca __CFRunLoopRun + 1315
4   com.apple.CoreFoundation      	0x00007fff207046ce CFRunLoopRunSpecific + 563
5   com.apple.audio.toolbox.AudioToolbox	0x00007fff2ceaa270 GenericRunLoopThread::Entry(void*) + 166
6   libAudioToolboxUtility.dylib  	0x00007fff2bee12cd CADeprecated::CAPThread::Entry(CADeprecated::CAPThread*) + 77
7   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
8   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 18:
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   com.apple.audio.caulk         	0x00007fff2870c92a caulk::mach::semaphore::wait_or_error() + 16
2   com.apple.audio.caulk         	0x00007fff286f96e6 caulk::semaphore::timed_wait(double) + 110
3   com.apple.audio.caulk         	0x00007fff286f9634 caulk::concurrent::details::worker_thread::run() + 30
4   com.apple.audio.caulk         	0x00007fff286f93c0 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5   libsystem_pthread.dylib       	0x00007fff2060e950 _pthread_start + 224
6   libsystem_pthread.dylib       	0x00007fff2060a47b thread_start + 15

Thread 19:
0   libsystem_pthread.dylib       	0x00007fff2060a458 start_wqthread + 0

Thread 20:
0   libsystem_pthread.dylib       	0x00007fff2060a458 start_wqthread + 0

Thread 21 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0   libobjc.A.dylib               	0x00007fff204abe9d lookUpImpOrForward + 81
1   libobjc.A.dylib               	0x00007fff204ab89b _objc_msgSend_uncached + 75
2   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62ca9540 SamplerStage::bindSamplerToTexture(unsigned char, unsigned char, bool const&, bool const&) + 218
3   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62ca92cd SamplerStage::writeSamplerState() + 453
4   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62cb5e24 IGRenderStateSamplers::writeIf() + 86
5   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62caf465 IGAccelRenderCommandEncoder::programPipeline(sPrimitiveData const&) + 3657
6   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62cb0fdf IGAccelRenderCommandEncoder::drawIndexedPrimitives(MTLPrimitiveType, unsigned int, MTLIndexType, MTLIGAccelBuffer*, unsigned int, unsigned int, unsigned int, unsigned int) + 471
7   com.apple.driver.AppleIntelBDWGraphicsMTLDriver	0x00007fff62ca5c47 -[MTLIGAccelRenderCommandEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex:baseInstance:] + 351
8   com.zenimaxonline.eso         	0x000000011069aeb6 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 118
9   com.zenimaxonline.eso         	0x000000011069bc4b MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
10  com.zenimaxonline.eso         	0x000000011069baec MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
11  com.zenimaxonline.eso         	0x00000001106b0c7e MVKQueueCommandBufferSubmission::execute() + 110
12  com.zenimaxonline.eso         	0x00000001106afacc invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
13  libdispatch.dylib             	0x00007fff204625dd _dispatch_call_block_and_release + 12
14  libdispatch.dylib             	0x00007fff204637c7 _dispatch_client_callout + 8
15  libdispatch.dylib             	0x00007fff204695fe _dispatch_lane_serial_drain + 606
16  libdispatch.dylib             	0x00007fff2046a0cb _dispatch_lane_invoke + 375
17  libdispatch.dylib             	0x00007fff20473c5d _dispatch_workloop_worker_thread + 819
18  libsystem_pthread.dylib       	0x00007fff2060b499 _pthread_wqthread + 314
19  libsystem_pthread.dylib       	0x00007fff2060a467 start_wqthread + 15

Thread 22:: Dispatch queue: com.Metal.CommandQueueDispatch
0   libsystem_kernel.dylib        	0x00007fff205d9eba semaphore_wait_trap + 10
1   libdispatch.dylib             	0x00007fff20463c5c _dispatch_sema4_wait + 16
2   libdispatch.dylib             	0x00007fff2046412e _dispatch_semaphore_wait_slow + 98
3   com.apple.Metal               	0x00007fff285f1f3a -[_MTLCommandQueue _submitAvailableCommandBuffers] + 887
4   libdispatch.dylib             	0x00007fff204637c7 _dispatch_client_callout + 8
5   libdispatch.dylib             	0x00007fff20466195 _dispatch_continuation_pop + 423
6   libdispatch.dylib             	0x00007fff20476550 _dispatch_source_invoke + 2079
7   libdispatch.dylib             	0x00007fff204694a7 _dispatch_lane_serial_drain + 263
8   libdispatch.dylib             	0x00007fff2046a0cb _dispatch_lane_invoke + 375
9   libdispatch.dylib             	0x00007fff20473c5d _dispatch_workloop_worker_thread + 819
10  libsystem_pthread.dylib       	0x00007fff2060b499 _pthread_wqthread + 314
11  libsystem_pthread.dylib       	0x00007fff2060a467 start_wqthread + 15

Thread 23:
0   libsystem_pthread.dylib       	0x00007fff2060a458 start_wqthread + 0

Thread 24:
0   libsystem_pthread.dylib       	0x00007fff2060a458 start_wqthread + 0

Thread 25:
0   libsystem_pthread.dylib       	0x00007fff2060a458 start_wqthread + 0

Thread 21 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007f891055fa00  rcx: 0x0000000000000000  rdx: 0x00007f88c4f3b600
  rdi: 0x00007f891055fa00  rsi: 0x00007fff7c5abadb  rbp: 0x000070000348f070  rsp: 0x000070000348eaf0
   r8: 0x000070000348f1b7   r9: 0x0000000000000003  r10: 0x00007f88c4f3b600  r11: 0x00007f89105603a0
  r12: 0x00007ffffffffff8  r13: 0x0000000000000003  r14: 0x000070000348f1b7  r15: 0x00007f88859efd00
  rip: 0x00007fff204abe9d  rfl: 0x0000000000010246  cr2: 0x0000000000000000
  
Logical CPU:     0
Error Code:      0x00000004 (no mapping for user data read)
Trap Number:     14

Thread 21 instruction stream:
  66 0f 6f 75 e0 58 66 0f-6f 7d f0 c9 41 ff e3 55  f.ou.Xf.o}..A..U
  48 89 e5 41 57 41 56 41-55 41 54 53 48 81 ec 58  H..AWAVAUATSH..X
  05 00 00 41 89 cd 48 89-b5 c0 fb ff ff 48 89 bd  ...A..H......H..
  b0 fb ff ff 48 8b 05 c0-e7 e6 5f 48 8b 00 48 89  ....H....._H..H.
  45 d0 49 bc f8 ff ff ff-ff 7f 00 00 48 8b 02 48  E.I.........H..H
  8d 48 ff 48 83 f9 0f 72-10 48 8b 4a 20 4c 21 e1  .H.H...r.H.J L!.
 [44]8b 39 41 f6 c7 01 75-0d 4c 21 e0 48 8b 40 20  D.9A...u.L!.H.@ 	<==
  4c 21 e0 44 8b 38 65 8b-0c 25 18 00 00 00 31 c0  L!.D.8e..%....1.
  f0 0f b1 0d 17 c4 7b 68-74 17 48 8d 3d 0e c4 7b  ......{ht.H.=..{
  68 be 00 00 05 00 48 89-d3 e8 c3 00 02 00 48 89  h.....H.......H.
  da 48 8b 42 20 4c 21 e0-0f b7 40 04 39 05 c1 4a  .H.B L!...@.9..J
  77 68 0f 86 60 02 00 00-48 8b 0d ac 4a 77 68 48  wh..`...H...JwhH
  
Thread 21 last branch register state not available.

doesurmindglow · March 2021

I've tried the "banishing pets" method but there still seems to be some instances where that doesn't solve it -- though I think it does reduce the frequency of the crashes. The issue has persisted past 6.3.6 patch and, obviously, seems to occur with or without add-ons loaded.

Where it seems to persist is on entering/leaving dungeon instances and Travel to Player within a zone (which is often an instance change also).

I've been keeping crash logs for every incident: https://github.com/doesurmindglow/eso-6.3.6-crashes

As well as the crash logs for the client version prior to the latest patch: https://github.com/doesurmindglow/eso-6.3.5-crashes

doesurmindglow · March 2021

The GM of my guild also uses the Mac client and experiences the same issue. I have not seen his crash logs but I do know his issues occur in the same use cases (ie. fast travel between instances, entering and leaving dungeons and delve instances, or player housing, and from queue into Cyrodiil or Imperial City).

el25pelas · March 2021

I'm back with a few more comments, having invested a lot more hours of play since the last update.
It seems that there are still problems traveling to dungeon rooms.

Crashes happen even without having any summoned pets or minions. When I return to the game and make a journey to a character (by pressing the P key and right clicking on the player's name) I appear without problems in the dungeon.

It is a recurring crash, no matter what dungeon I want to play.

Again, looking at the logs, one can understand that there is still a certain race condition when it comes to loading textures and models.

Adequate work has been done for certain types of travel and that is something to acknowledge. But the game needs a little more work to have an adequate stability that allows to play regularly.

doesurmindglow · March 2021

After a couple crashes today, I have submitted a support ticket for this problem. I'll post an update I guess if I hear anything back.

Yumij · April 2021

I am having very frequent crashes the last 2 weeks. Always just after or during the first character log-in and sometimes when I relog to another character (also after selecting the character and getting a loading screen) or when I travel to or from a house. I always get the loading screen for a bit before I get kicked to desktop and then after 10 seconds getting the "eso quit unexpectedly" error.

Getting to the character selection screen is no problem. And usually once I get in after the first time, it doesn’t happen again. At least not while traveling to other zones. It differs per day how many tries it takes, but eventually I get in (if I have enough patience). Today I got in after 8 tries, but then crashed randomly after 5 minutes and got the error “this account is already logged in” (which is a new problem).

I am using a Macbook Pro (retina, mid 2015) with macOS Mojave (version 10.14.6). I am running ESO through Steam and from an external hard disk.

I know that the combination mac, steam and external hard disk isn't ideal, but I haven't had this type of problems before. I've been playing for about 3 years now with this set-up.

What I already tried and checked:

troubleshooting of ZOS gave no luck
delete the UserSettings.txt didn't seem to make a difference
all add-ons are up to date (outdates ones are not enabled)
free up more space both on my mac and external hard drive
Mac temperature is around 70-75 degrees
around 10GB memory is used (of 16GB)

Next thing I will try is repair the launcher and re-install the game...

aldriq · April 2021

One thing I noticed this weekend is that server load seems to exacerbate the problem (I had 4 crashes on Saturday evening playing 3 hours on peak time, but only 1 crash playing a similar amount of time on Sunday morning/early afternoon).

Let's hope today's patch addresses this for good.

el25pelas · April 2021

I can confirm that crashes are still present on 6.3.7 patch.

- Still cannot travel between shrines with minions or pets summoned. This time crash seems to be reproducible every time you try to use a shrine to travel to other zone with minions or pets summoned. It crashes all the tries for me. No crashes if I banish all minions or pets.

- Also there's still some places I cannot enter, even with minions or pets banished. An example: Sanguine's Demesne. No matter how many times I try it crashes every time.

Again looking at crash reports, there's seems to be any kind of race condition while loading assets.

Xcaliburn · April 2021

Same thing here, also already opened a ticket with support and waiting on them to say something.
This is very frustrating, i am reloading the game every 5 to 10 minutes, when jumping to dungeon, friends locations, wayshrines....
this is no way to play the game

eMKa8 · April 2021

My game was working fine until today . Today it constantly crashes when using a wayshrine ! What happened ? Is there a patch coming up to fix this ?

Very very annoying.

Thank you for letting me know because i want to play

And a refund of the game is NOT an option because
A: i love the game to much and have a mac
B: i am not going to throw away 2 years of monthly subscriptions down the drain !!

Xcaliburn · April 2021

i dont know why but got a respose from support saying this is due to my graphics card being a low end.
strange tha *** wasnt a low end before the last updates and all worked fine....

Xcaliburn · April 2021

An update on this one...
I reinstalled as per support request and on MacOS it gives the same errors, but I also installed bootcamp on my mac, with a windows partion and installed ESO with all the same configs and addons.
The results are:
Macbook pro, MacOS partition same errors
Macbook pro, bootcamp windows partion NO ERRORS

meaning this is a ESO problem with MacOS

polly83 · May 2021

M1 user here. Also have a "backup" intel macbookpro.
I experience all the above...and more

I have banished all pets etc, but today, seems to be the worst yet.
As soon as I log in, it crashes. 4 logins 4 crashes

Process: eso [1525]
Path: /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Translated)
Parent Process: ZeniMax Online Studios Launcher [365]
Responsible: ZeniMax Online Studios Launcher [365]
User ID: 501

Date/Time: 2021-05-13 21:36:51.023 +0100
OS Version: macOS 11.3.1 (20E241)
Report Version: 12
Anonymous UUID: F3691FB1-404D-4AA2-5FA7-DA33A5CAF294

Time Awake Since Boot: 32000 seconds

System Integrity Protection: enabled

Crashed Thread: 30 Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Same happened on the intel Mac.

Seems to be getting worse.

doesurmindglow · May 2021

Did you recently update your Mac OS, @polly83 ? I noticed for me that generated a whole lot more crashes.

I was able to resolve it using Time Machine to roll all the way back to Catalina, though I suspect going that far back is unnecessary. Before the most recent update would probably be good enough.

It is extremely frustrating, in either case, to be sure.

eMKa8 · May 2021

doesurmindglow wrote: »

Did you recently update your Mac OS, @polly83 ? I noticed for me that generated a whole lot more crashes.

I was able to resolve it using Time Machine to roll all the way back to Catalina, though I suspect going that far back is unnecessary. Before the most recent update would probably be good enough.

It is extremely frustrating, in either case, to be sure.

Does anyone swapped to bootcamp ?
Did you guys have any issues with that?

It really is so dissappointing there is practically no help for mac users. Especially because the game is so awesome.

polly83 · May 2021

doesurmindglow wrote: »

Did you recently update your Mac OS, @polly83 ? I noticed for me that generated a whole lot more crashes.

I was able to resolve it using Time Machine to roll all the way back to Catalina, though I suspect going that far back is unnecessary. Before the most recent update would probably be good enough.

It is extremely frustrating, in either case, to be sure.

My M1 Macmini came with BigSur, no rollback available. I'm always hopeful that one Mac upgrade will fix some of the bugs that exist and help with running ESO.

As for my intel macbookpro, it is still on Catalina. I play EVE Online as well and until their native mac client is stable on M1/BigSur, I'm not patching it...it is my only hope at present.

It is disappointing the (seemingly) poor Mac support from most games companies Whilst Mac has never been a traditional gamers platform, surely if a company advertises their game runs on Mac, then that player base can expect a reasonable support for their money ?

polly83 · May 2021

Todays update. Tried scrying. Typically lasts between 2 seconds and 2 scrys + excavations, but no more. I like challenges like scrying, but adding in the uncertainty of will-it-won't-it crash is one I could really do without thanks.

rocess: eso [1543]
Path: /Applications/Zenimax Online/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Translated)
Parent Process: ZeniMax Online Studios Launcher [380]
Responsible: ZeniMax Online Studios Launcher [380]
User ID: 501

Date/Time: 2021-05-14 18:11:04.212 +0100
OS Version: macOS 11.3.1 (20E241)
Report Version: 12
Anonymous UUID: F3691FB1-404D-4AA2-5FA7-DA33A5CAF294

Sleep/Wake UUID: 39764676-9D36-4AD1-8D50-4D929966F9EA

Time Awake Since Boot: 20000 seconds
Time Since Wake: 650 seconds

System Integrity Protection: enabled

Crashed Thread: 15 Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000070
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1543]

doesurmindglow · May 2021

Yeah it's been worse for me too the last couple days -- in addition to crashes on port, I now have occasional crashes during gameplay also.

Bootcamp or Stadia appear to be the viable solutions, so the next couple days I'll probably start working on one of those. It's clear the Mac client isn't sufficiently stable, at least on my machine, since the last major patch, and as far as I'm aware there is no help from the developer to resolve it at least until the next major patch.

I'll update the thread with my results after I transition either to the Windows or Stadia clients.

Xcaliburn · May 2021

BootCamp for a month now

Macbook pro, MacOS partition same errors
Macbook pro, bootcamp windows partion NO ERRORS, the game runs normally, i had to adjust all the video settings all over again but I am getting very good performance.

I hope it works for you guys as well