connection lost to lobby while loading

stefj68 · April 2021

log in type my credentials, and i got connection lost to lobby
same log in type my credententials, and i got conenction lost to lobby
same log in type my credentials and i got account already log in
same log in type my credentialls and i get error 307 booted from server
waited 10 min
log in.. get to char select

this append to me 2-3 times per day since jubilee launch

did the connection test issue, bandwith, reboored modem / routers.. and i have no issue

ZOS_Adrikoth · April 2021

Greetings @stefj68

If the troubleshooting in this article is unable to resolve this connectivity issue, then please submit a support ticket with us at help.elderscrollsonline.com

stefj68 · April 2021

troubleshooting did not fix any issue, i ran 3 ping test with university of texas, and not a single packet drop... 3x 3h... reinstall the game... from scrath...

added firewall rules for the games

but lost lobby again last nite

no clue whats going on but it seems more stable since monday's maintenance

since its a random issue, i don't think their is an easy fix

ZOS_Bill · April 2021

@stefj68

Have you opened a ticket with support so they can look into this issue further?

If so, you can post the ticket number here.