Group Finder Hack, Against TOS?

  • Jeffrey530
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    Saw an interesting one the other day. Queue for Random Normal as DPS (I have ESO+). To my great surprise, I get FG1. Upon entering, get a message from the tank that says "leave the healer behind", and he takes off. Healer was a very low level. Tank did the typical FG1 Skips, and was certainly built as a DPS designed for a fast clear.

    What I am assuming is going on is that the person in question used two accounts. The first account was clearly without ESO+ and a low level character, that they grouped with their main account (max CP, and presumably ESO+). This ensures one of only a handful of dungeons, and because they make up half the group, there is no way to kick either player. This would make for very fast transmutes as you could basically just cycle through characters on your main, and use your alt to force a specific and short dungeon with a very short queue (assuming you queue as a support role on each).

    Anyone else seen this? Part of me was moderately annoyed, part of me thought it was genius. Do you think it violates any TOS? It certainly didnt appear that he was controlling both accounts simultaneously or anything like that. It was FG1, so its not exactly hard solo quickly by yourself, and I don't believe the healer moved an inch during the actual dungeon.

    there's an assumption there.. I might have chatted the person up to find out more. I assume PC yes?

    IDk, I kinda like it because of the ESO+ dungeon penalty 9which i should NOT have to describe at this point).

    I am certainly assuming it was an alt account and not an AFK friend, but does that really change anything? It could be done either way. For the purposes of the discussion, I think it’s a safe assumption.

    As said, it really doesn’t bother me (a small part has considered doing it myself). The ONLY reason I would ever bother with a normal dungeon is transmutes, and ESO+ is a huge drawback in this area. I would certainly advocate for the ability to disable ESO+, but that horse has been beaten pretty thoroughly.

    If it is a afk friend, then there is nothing wrong at all? Imagine being banner because you queued with a low level friend and the friend has gone afk lol
  • Oreyn_Bearclaw
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    Jeffrey530 wrote: »
    Jeffrey530 wrote: »
    Eedat wrote: »
    Jeffrey530 wrote: »
    How is an exploit when a person has two accounts? he has every right to queue for both of them at the same time and if everyone is happy with it + dungeon is cleared with relative ease. I can't see why this is detriment to other players since we don't have to compete to be the quickest to get all the transmute crystals or finish the most dallies in a day

    I mean I don't think you have "every right" to queue for group content then afk lol. Personally in this case I wouldn't care because I don't have to run a marathon in LoM again.

    Well I think I have the right to do so lol if I wish to afk. Whether it is the correct and considerate thing to do, probably not.

    Well that really is the question, isnt it?. In an MMO, the devs are judge, jury, and executioner when it comes to your "rights". Pretty sure there is not a bill of rights in the TOS. :smiley:

    Yea so if I can do so (queue with 1 account, 2 accounts, 3 accounts), the devs have given me the right to do so until they say otherwise?

    Even tho I don't have another account to queue like this, Imo this really isn't an exploit. All of your points are based on assumptions, I can argue having 1 more alt to queue in a way can speed up a queue rather than delaying it, players may perceive getting fg1 as a reward than a punishment (most probably since so many ppl complained eso+ made it worse for them when doing daillies).

    It would be more of an issue if someone complained about the afk character whether it is a friend or alt and they refuse to kick. Ultimately it is down to the group whether they are happy to continue.

    I don't even know why you made such a thread, so if zos confirmed this isn't allowed, are you gonna go around reporting everyone doing so just because they want to do fg1everyday? Honestly if I can get fg1 for daillies everyday i'll be so happy, if I wanna do other dungeons i'll just queue specifically for them. I can't imagine anyone seeing fg1 and complain why they didnt get lair of maarselok for a daily.

    Of course not. I made the thread because as stated, part of me thinks this is kind of a genius move if you have two accounts, but it certainly raises an eyebrow about whether it could be considered an exploit. You clearly struggle to read between the lines, so I will just say it. I want to know if doing this is actionable by ZOS. I totally agree that I am making assumptions, but they arent unrealistic assumptions. I also smile when i see FG1 in a random, but you know there are people that don't. There are certainly people that would report this type of behavior. I am just curious whether a report would turn into a sanction, and you are frankly not the authority on that.
    Edited by Oreyn_Bearclaw on March 4, 2021 9:11PM
  • SeaGtGruff
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    Assuming this was someone with 2 accounts logged in at the same time-- and assuming that's a ToS violation (which I think it might be, but I'm not sure)-- the only thing that rubs me the wrong way about it is the idea that the person can then basically run the dungeon however they want at the possible expense of the rest of the group without fear of being kicked.

    On the other hand, if being logged in on multiple accounts at the same time isn't a ToS violation, it might be nice to buy 3 alt accounts, have low-level characters on them, group your high-level character on your main account with those 3 low-level alts, and basically solo a random-but-guaranteed-FG1 dungeon that way. It seems like that wouldn't be much different than running a dungeon with companions-- although we don't know for sure yet how that's going to work. I assume doing something like that would be considered an exploit, but at least it wouldn't ruin any other players' fun by letting you run the dungeon however you want without fear of being kicked, since you'd be the only player in the group.

    It's probably safer to agree to group with 3 other actual players-- friends or guildmates-- who are on low-level characters, and basically solo the dungeon while they proceed through at their own pace to do the quest or whatever, assuming they don't mind missing out on being able to loot any bosses they didn't actually help kill.
    I've fought mudcrabs more fearsome than me!
  • Agenericname
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    Jeffrey530 wrote: »
    Jeffrey530 wrote: »
    Eedat wrote: »
    Jeffrey530 wrote: »
    How is an exploit when a person has two accounts? he has every right to queue for both of them at the same time and if everyone is happy with it + dungeon is cleared with relative ease. I can't see why this is detriment to other players since we don't have to compete to be the quickest to get all the transmute crystals or finish the most dallies in a day

    I mean I don't think you have "every right" to queue for group content then afk lol. Personally in this case I wouldn't care because I don't have to run a marathon in LoM again.

    Well I think I have the right to do so lol if I wish to afk. Whether it is the correct and considerate thing to do, probably not.

    Well that really is the question, isnt it?. In an MMO, the devs are judge, jury, and executioner when it comes to your "rights". Pretty sure there is not a bill of rights in the TOS. :smiley:

    Yea so if I can do so (queue with 1 account, 2 accounts, 3 accounts), the devs have given me the right to do so until they say otherwise?

    Even tho I don't have another account to queue like this, Imo this really isn't an exploit. All of your points are based on assumptions, I can argue having 1 more alt to queue in a way can speed up a queue rather than delaying it, players may perceive getting fg1 as a reward than a punishment (most probably since so many ppl complained eso+ made it worse for them when doing daillies).

    It would be more of an issue if someone complained about the afk character whether it is a friend or alt and they refuse to kick. Ultimately it is down to the group whether they are happy to continue.

    I don't even know why you made such a thread, so if zos confirmed this isn't allowed, are you gonna go around reporting everyone doing so just because they want to do fg1everyday? Honestly if I can get fg1 for daillies everyday i'll be so happy, if I wanna do other dungeons i'll just queue specifically for them. I can't imagine anyone seeing fg1 and complain why they didnt get lair of maarselok for a daily.

    I usually do not run FG1, or very many of the 1 dungeons when I see them. Ill pass and just run the vDLC. To me theyre boring and uninteresting. They were fun early on but, I have limited time to play and Id rather do something I enjoy than grind.

    In order for ZOS to take action someone would need to report it. The forums are an indicator, albeit not always a good one, of how the player base feels about something. During the UD event when people would jump from whatever dugeon they got to FG1 there was an outcry in the forums over it. If it you didnt know you had a chance to be reported for doing it, you werent paying attention.

    Whether or not ZOS will take action or what kind is a different matter altogether, but you would have a good feel for how it could be received by reading the reactions.

    That said, I certainly wouldnt report that and even then, I think im likely in the minority of players who dislike that style of farming. So I doubt it would ever make the same splash as the FG1 jumps during the UD event.

  • Avalon
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    I don’t see an issue with this. They are sticking to easy dungeons, and Q’ing as tank and healer. The things DPS players wish there were more of? So, in a way, they’re actually doing you guys a service by providing a quick group for two DPS, who otherwise might have had to sit for 30 sec - 5 minutes more waiting for a tank and healer.

    So, maybe they are, maybe they aren’t, but... I don’t recall too many people turning Robin Hood types into the authority when no one was pressuring them. Just my opinion... why tell on someone helping the community out, even if only a tiny bit? Yeah, they could be gaming the system, but who cares? They’re helping, too.
  • Oreyn_Bearclaw
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    SeaGtGruff wrote: »
    Assuming this was someone with 2 accounts logged in at the same time-- and assuming that's a ToS violation (which I think it might be, but I'm not sure)-- the only thing that rubs me the wrong way about it is the idea that the person can then basically run the dungeon however they want at the possible expense of the rest of the group without fear of being kicked.

    On the other hand, if being logged in on multiple accounts at the same time isn't a ToS violation, it might be nice to buy 3 alt accounts, have low-level characters on them, group your high-level character on your main account with those 3 low-level alts, and basically solo a random-but-guaranteed-FG1 dungeon that way. It seems like that wouldn't be much different than running a dungeon with companions-- although we don't know for sure yet how that's going to work. I assume doing something like that would be considered an exploit, but at least it wouldn't ruin any other players' fun by letting you run the dungeon however you want without fear of being kicked, since you'd be the only player in the group.

    It's probably safer to agree to group with 3 other actual players-- friends or guildmates-- who are on low-level characters, and basically solo the dungeon while they proceed through at their own pace to do the quest or whatever, assuming they don't mind missing out on being able to loot any bosses they didn't actually help kill.

    They have stated in other threads that it is not against the TOS to be logged into two accounts at the same time, whether they are on one computer or two, as long as you are not using any programs or similar to control them simultaneously. Nothing wrong with two accounts open to facilite trades or whatever, but traditional "Multi-boxing" where you basically have multiple characters hooked up to the same controller interface are prohibited.

    I think this certainly is in a gray area. You aren't necessarily controlling two accounts, as you could easily do this with two separate machines, or one machine and alt-tab to group and queue, but I do think it at least smells like a possible exploit.

    What I do not know: If I AFK at the beginning of a dungeon on a low level alt and the group races ahead and clears, do I get any of the rewards from group finder? Specifically, the XP and Transmutes? That starts to smell like some questionable boosting activity if so.
  • virtus753
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    SeaGtGruff wrote: »
    Assuming this was someone with 2 accounts logged in at the same time-- and assuming that's a ToS violation (which I think it might be, but I'm not sure)-- the only thing that rubs me the wrong way about it is the idea that the person can then basically run the dungeon however they want at the possible expense of the rest of the group without fear of being kicked.

    On the other hand, if being logged in on multiple accounts at the same time isn't a ToS violation, it might be nice to buy 3 alt accounts, have low-level characters on them, group your high-level character on your main account with those 3 low-level alts, and basically solo a random-but-guaranteed-FG1 dungeon that way. It seems like that wouldn't be much different than running a dungeon with companions-- although we don't know for sure yet how that's going to work. I assume doing something like that would be considered an exploit, but at least it wouldn't ruin any other players' fun by letting you run the dungeon however you want without fear of being kicked, since you'd be the only player in the group.

    It's probably safer to agree to group with 3 other actual players-- friends or guildmates-- who are on low-level characters, and basically solo the dungeon while they proceed through at their own pace to do the quest or whatever, assuming they don't mind missing out on being able to loot any bosses they didn't actually help kill.

    They have stated in other threads that it is not against the TOS to be logged into two accounts at the same time, whether they are on one computer or two, as long as you are not using any programs or similar to control them simultaneously. Nothing wrong with two accounts open to facilite trades or whatever, but traditional "Multi-boxing" where you basically have multiple characters hooked up to the same controller interface are prohibited.

    I think this certainly is in a gray area. You aren't necessarily controlling two accounts, as you could easily do this with two separate machines, or one machine and alt-tab to group and queue, but I do think it at least smells like a possible exploit.

    What I do not know: If I AFK at the beginning of a dungeon on a low level alt and the group races ahead and clears, do I get any of the rewards from group finder? Specifically, the XP and Transmutes? That starts to smell like some questionable boosting activity if so.

    This is the root of the issue. They have been very clear that hooking up multiple accounts to the same controller is not acceptable. But they have also said that's not the be all and end all of what's disallowed:

    The Help page says: "Multiboxing is the practice of playing multiple accounts simultaneously, including, but not limited to using either hardware or software to facilitate the coordination between the accounts."

    Jessica said: "They aren't simultaneously playing the two characters or using any hardware or software to automate movement, gameplay, etc."

    That "or" means the devs aren't limiting their definition of "playing simultaneously" to automated movement.

    That's a lot of ground for considering queueing up with multiple accounts against their wishes here.

    Edited for grammar.
    Edited by virtus753 on March 4, 2021 10:21PM
  • Oreyn_Bearclaw
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    virtus753 wrote: »
    SeaGtGruff wrote: »
    Assuming this was someone with 2 accounts logged in at the same time-- and assuming that's a ToS violation (which I think it might be, but I'm not sure)-- the only thing that rubs me the wrong way about it is the idea that the person can then basically run the dungeon however they want at the possible expense of the rest of the group without fear of being kicked.

    On the other hand, if being logged in on multiple accounts at the same time isn't a ToS violation, it might be nice to buy 3 alt accounts, have low-level characters on them, group your high-level character on your main account with those 3 low-level alts, and basically solo a random-but-guaranteed-FG1 dungeon that way. It seems like that wouldn't be much different than running a dungeon with companions-- although we don't know for sure yet how that's going to work. I assume doing something like that would be considered an exploit, but at least it wouldn't ruin any other players' fun by letting you run the dungeon however you want without fear of being kicked, since you'd be the only player in the group.

    It's probably safer to agree to group with 3 other actual players-- friends or guildmates-- who are on low-level characters, and basically solo the dungeon while they proceed through at their own pace to do the quest or whatever, assuming they don't mind missing out on being able to loot any bosses they didn't actually help kill.

    They have stated in other threads that it is not against the TOS to be logged into two accounts at the same time, whether they are on one computer or two, as long as you are not using any programs or similar to control them simultaneously. Nothing wrong with two accounts open to facilite trades or whatever, but traditional "Multi-boxing" where you basically have multiple characters hooked up to the same controller interface are prohibited.

    I think this certainly is in a gray area. You aren't necessarily controlling two accounts, as you could easily do this with two separate machines, or one machine and alt-tab to group and queue, but I do think it at least smells like a possible exploit.

    What I do not know: If I AFK at the beginning of a dungeon on a low level alt and the group races ahead and clears, do I get any of the rewards from group finder? Specifically, the XP and Transmutes? That starts to smell like some questionable boosting activity if so.

    This is the root of the issue. They have been very clear that hooking up multiple accounts to the same controller is not acceptable. But they have also said that's not the be all and end all of what's disallowed:

    The Help page says: "Multiboxing is the practice of playing multiple accounts simultaneously, including, but not limited to using either hardware or software to facilitate the coordination between the accounts."

    Jessica said: "They aren't simultaneously playing the two characters or using any hardware or software to automate movement, gameplay, etc."

    That "or" means the devs aren't limiting their definition of "playing simultaneously" to automated movement.

    That's a lot of ground for considering queueing up with multiple accounts against their wishes here.

    Edited for grammar.

    Yep, same page. It's one thing to be AFK near a banker in Deshaan for trading between accounts, its perhaps another to be in groupfinder queue with your hands off the controls. Am I "playing multiple accounts simultaneously" if I do this? I think there is a reasonable argument that I would be. "Including but not limited to" is language you will find in just about every contract ever written. haha. I am certainly coordinating two accounts, for the benefit of one of them. I think whether it benefits both (does the AFK account get anything out of this? I still don't know) perhaps moves the needle on this as well.
  • Oreyn_Bearclaw
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    Avalon wrote: »
    I don’t see an issue with this. They are sticking to easy dungeons, and Q’ing as tank and healer. The things DPS players wish there were more of? So, in a way, they’re actually doing you guys a service by providing a quick group for two DPS, who otherwise might have had to sit for 30 sec - 5 minutes more waiting for a tank and healer.

    So, maybe they are, maybe they aren’t, but... I don’t recall too many people turning Robin Hood types into the authority when no one was pressuring them. Just my opinion... why tell on someone helping the community out, even if only a tiny bit? Yeah, they could be gaming the system, but who cares? They’re helping, too.

    Robin Hood was still a thief and broke the law, doesn't matter if most people liked it. Again, I agree that is not a huge deal. When it happened to me, I was glad for the fast transmute as that's what I was there for. But that has nothing to do with whether this is an actionable offense IF it was reported, which I certainly did not do.
  • Hapexamendios
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    If I run a random normal and end up in Fungal 1 I'm very happy.
  • NoSoup
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    SeaGtGruff wrote: »
    Assuming this was someone with 2 accounts logged in at the same time-- and assuming that's a ToS violation (which I think it might be, but I'm not sure)-- the only thing that rubs me the wrong way about it is the idea that the person can then basically run the dungeon however they want at the possible expense of the rest of the group without fear of being kicked.

    On the other hand, if being logged in on multiple accounts at the same time isn't a ToS violation, it might be nice to buy 3 alt accounts, have low-level characters on them, group your high-level character on your main account with those 3 low-level alts, and basically solo a random-but-guaranteed-FG1 dungeon that way. It seems like that wouldn't be much different than running a dungeon with companions-- although we don't know for sure yet how that's going to work. I assume doing something like that would be considered an exploit, but at least it wouldn't ruin any other players' fun by letting you run the dungeon however you want without fear of being kicked, since you'd be the only player in the group.

    It's probably safer to agree to group with 3 other actual players-- friends or guildmates-- who are on low-level characters, and basically solo the dungeon while they proceed through at their own pace to do the quest or whatever, assuming they don't mind missing out on being able to loot any bosses they didn't actually help kill.

    They have stated in other threads that it is not against the TOS to be logged into two accounts at the same time, whether they are on one computer or two, as long as you are not using any programs or similar to control them simultaneously. Nothing wrong with two accounts open to facilite trades or whatever, but traditional "Multi-boxing" where you basically have multiple characters hooked up to the same controller interface are prohibited.

    I think this certainly is in a gray area. You aren't necessarily controlling two accounts, as you could easily do this with two separate machines, or one machine and alt-tab to group and queue, but I do think it at least smells like a possible exploit.

    What I do not know: If I AFK at the beginning of a dungeon on a low level alt and the group races ahead and clears, do I get any of the rewards from group finder? Specifically, the XP and Transmutes? That starts to smell like some questionable boosting activity if so.

    But what the situations where entire guilds receive money to run someone through a Trial for gear, loot, titles. Most the time they just log in for the ride and are AFK. Is that not boosting? How is it any different? Yet its a very frequent activity
    Edited by NoSoup on March 4, 2021 11:05PM
    Formally SirDopey, lost forum account during the great reset.....
  • deleted221106-002999
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    Yep, same page. It's one thing to be AFK near a banker in Deshaan for trading between accounts, its perhaps another to be in groupfinder queue with your hands off the controls. Am I "playing multiple accounts simultaneously" if I do this? I think there is a reasonable argument that I would be. "Including but not limited to" is language you will find in just about every contract ever written. haha. I am certainly coordinating two accounts, for the benefit of one of them. I think whether it benefits both (does the AFK account get anything out of this? I still don't know) perhaps moves the needle on this as well.

    https://forums.elderscrollsonline.com/en/discussion/504118/multiple-accounts-at-the-same-time/p1

    Check the screenshot in the OP of that thread, last comment is by @ZOS_JessicaFolsom who says "Even if you did have your characters grouped and were using your higher-level character to help up your lower-level character, that would be okay. The thing that isn't okay is when you are automating gameplay in some way, such as with external software that lets you do something the game otherwise couldn't do...."

    Again, the issue zos clearly have is with automation.

    So, in your OP, even if the character was running both accounts, there clearly wasn't any obvious automation going on since you believed the healer didn't move. I doubt the healer would get any loot except, maybe, from the 1st trash mob in FG1 as you usually have to be quite close to the action when grouped to pick up loot. No idea about the xp bonus, though, but even if so, according to that quote it would be perfectly ok - unless automation was involved.
  • danno8
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    This would make for very fast transmutes as you could basically just cycle through characters on your main, and use your alt to force a specific and short dungeon with a very short queue

    Pretty sure you only get transmutes on your first random of the day and not on subsequent. So I don't think he can really "cycle through characters" and get transmutes any faster.

    Myself on this topic, he has two accounts, he is not using any automation, not playing them at the same time (I reject the argument that having both characters queued is playing at the same time, I think it is intended to mean actively inputting data at the same time, not just waiting around at the same time), and he is not gaining any advantage that is not available to anyone else if they simply unsub-which is an hilarious counter-intuitive situation that ZoS should really address already.

    People are already using low-level guild mates and friends to accomplish the same thing, so that can't be the issue, unless ZoS or others have a problem with that technique.

    The only possible issue is taking away a spot from another person. But I think that's a pretty weak argument since if everyone started using this technique it simply means everyone would be two-manning dungeons and there would be twice as many dungeons up and running. It's not like there are only 10 dungeons instances allowed so every spot is precious. The game can spin-up as many as needed.

    Overall I would give this a pass.
  • danno8
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    What I do not know: If I AFK at the beginning of a dungeon on a low level alt and the group races ahead and clears, do I get any of the rewards from group finder? Specifically, the XP and Transmutes? That starts to smell like some questionable boosting activity if so.

    You need to be close to the action to get loot, but I don't know if you get credit for the group finder.

    However, keep in mind that all loot on that low level alt is also low level, and does not change to high level even if you trade it to a high level character.

    Also, any transmutes are of course non-transferable at all.
  • virtus753
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    Souterain wrote: »
    Yep, same page. It's one thing to be AFK near a banker in Deshaan for trading between accounts, its perhaps another to be in groupfinder queue with your hands off the controls. Am I "playing multiple accounts simultaneously" if I do this? I think there is a reasonable argument that I would be. "Including but not limited to" is language you will find in just about every contract ever written. haha. I am certainly coordinating two accounts, for the benefit of one of them. I think whether it benefits both (does the AFK account get anything out of this? I still don't know) perhaps moves the needle on this as well.

    https://forums.elderscrollsonline.com/en/discussion/504118/multiple-accounts-at-the-same-time/p1

    Check the screenshot in the OP of that thread, last comment is by @ZOS_JessicaFolsom who says "Even if you did have your characters grouped and were using your higher-level character to help up your lower-level character, that would be okay. The thing that isn't okay is when you are automating gameplay in some way, such as with external software that lets you do something the game otherwise couldn't do...."

    Again, the issue zos clearly have is with automation.

    Jessica's comment linked above is from *after* the private conversation in that screenshot. It is also the public of the two comments, so it should be considered to supersede a private communication that was sent earlier.

    It's very clear from both the Help page and Jessica's *public* posts that their concerns with playing multiple accounts simultaneously is "not limited to" automation.

    Jessica wasn't giving people a free pass to "help" their lower level alt accounts however they wished. She never explicitly addressed a situation in which someone was taking up two spaces in the public queue with multiple accounts simultaneously. Until and unless they explicitly say queueing with two accounts at the same time is OK, they have the room to say that's not OK. They write these things very broadly to allow a lot of room for interpretation, and at the end of the day, it's their interpretation that matters.
  • Oreyn_Bearclaw
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    danno8 wrote: »
    This would make for very fast transmutes as you could basically just cycle through characters on your main, and use your alt to force a specific and short dungeon with a very short queue

    Pretty sure you only get transmutes on your first random of the day and not on subsequent. So I don't think he can really "cycle through characters" and get transmutes any faster.

    Myself on this topic, he has two accounts, he is not using any automation, not playing them at the same time (I reject the argument that having both characters queued is playing at the same time, I think it is intended to mean actively inputting data at the same time, not just waiting around at the same time), and he is not gaining any advantage that is not available to anyone else if they simply unsub-which is an hilarious counter-intuitive situation that ZoS should really address already.

    People are already using low-level guild mates and friends to accomplish the same thing, so that can't be the issue, unless ZoS or others have a problem with that technique.

    The only possible issue is taking away a spot from another person. But I think that's a pretty weak argument since if everyone started using this technique it simply means everyone would be two-manning dungeons and there would be twice as many dungeons up and running. It's not like there are only 10 dungeons instances allowed so every spot is precious. The game can spin-up as many as needed.

    Overall I would give this a pass.

    10 Transmutes a day are per character per day NOT per account per day, just FYI. So in my example, the low-level character wouldnt keep getting them (unclear if you get them the first time just by standing at the entrance), but you could do 18 toons on the main account, for 180 transmutes. I run 4-6 tanks through in the evening semi regularly, you get 10 per.
  • deleted221106-002999
    deleted221106-002999
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    virtus753 wrote: »
    Jessica's comment linked above is from *after* the private conversation in that screenshot. It is also the public of the two comments, so it should be considered to supersede a private communication that was sent earlier.
    That's fair enough - that's why I didn't include comments ascribed to jessica_folsom within forum quote tags; it is a screenshot rather than an official post so is definitively less reliable as a source. I assumed this disambiguation would be recognised.
    virtus753 wrote: »
    It's very clear from both the Help page and Jessica's *public* posts that their concerns with playing multiple accounts simultaneously is "not limited to" automation.
    LOL @ 'very clear' - if it was this discussion would've died after 2 posts! Not sure where the "not limited" quote is coming from; certainly not me. Straw man?[/rhetorical]
    virtus753 wrote: »
    Jessica wasn't giving people a free pass to "help" their lower level alt accounts however they wished. She never explicitly addressed a situation in which someone was taking up two spaces in the public queue with multiple accounts simultaneously. Until and unless they explicitly say queueing with two accounts at the same time is OK, they have the room to say that's not OK. They write these things very broadly to allow a lot of room for interpretation, and at the end of the day, it's their interpretation that matters.

    I never said nor implied that any kind of 'free pass' was given nor offered; I simply addressed the OP's rather interesting example. You seem to like your straw men, though. :) Also, it's axiomatic that zos would have the final word so it seems kind of redundant to say so.

    Nonetheless, I do agree that it would be helpful if someone at zos did offer some clearer insight in this particular scenario (I'd bet they won't but would love to be proved wrong in that); until then all we have to go by is historic comments which are arguably open to interpretation.

    In my view, as I've stated, even if the OP healer/tank were run by the same player no automation seemed to be involved so would not be likely to invite zos censure.
  • WiseSky
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    It's kinda a like Strategy I used to use, look up the lowest level in the guild, and ask them to do a Dungeon, knowing I can do it quick and easy. I bet alot of low levels can Advertise after the patch:

    Zone:Level 10 Will Queue up for a random dungeon with you for 5K.

    And lord knows people after the patch will want to go go go go 3600cp


  • PaddyVu
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    Souterain wrote: »
    Yep, same page. It's one thing to be AFK near a banker in Deshaan for trading between accounts, its perhaps another to be in groupfinder queue with your hands off the controls. Am I "playing multiple accounts simultaneously" if I do this? I think there is a reasonable argument that I would be. "Including but not limited to" is language you will find in just about every contract ever written. haha. I am certainly coordinating two accounts, for the benefit of one of them. I think whether it benefits both (does the AFK account get anything out of this? I still don't know) perhaps moves the needle on this as well.

    https://forums.elderscrollsonline.com/en/discussion/504118/multiple-accounts-at-the-same-time/p1

    Check the screenshot in the OP of that thread, last comment is by @ZOS_JessicaFolsom who says "Even if you did have your characters grouped and were using your higher-level character to help up your lower-level character, that would be okay. The thing that isn't okay is when you are automating gameplay in some way, such as with external software that lets you do something the game otherwise couldn't do...."

    Again, the issue zos clearly have is with automation.

    So, in your OP, even if the character was running both accounts, there clearly wasn't any obvious automation going on since you believed the healer didn't move. I doubt the healer would get any loot except, maybe, from the 1st trash mob in FG1 as you usually have to be quite close to the action when grouped to pick up loot. No idea about the xp bonus, though, but even if so, according to that quote it would be perfectly ok - unless automation was involved.

    Automation is allowed if u use the in-game autorun and that's all you can do, u can let 10 or even 20 accounts move at the same time but with in-game autorun only, if u trying to make them cast skill at the same time or light attack or any actions that's not autorun in-game, u will be banned instantly and permanently!
    aovx5lroscla.png
  • Inklings
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    I do this daily. All 18 toons. 4.5 mil exp. 180 transmutes. Takes about 2 hours. I stream myself doing it. I was an eso stream team member when I did it. I advertise doing it and for my followers to join me. The devs know I do it. They have watched me do it.

    There is not one single thing wrong with playing two accounts at once as long as there is no automation to do so. It's obvious that's what they mean in the TOS. If it wasn't, they would have asked me to stop or suspended me a long time ago. Stop trying to lawyer speak it to fit your narrative when that's not what the TOS means at all.

    No one is harmed in doing this. One player getting more transmutes and faster exp doesn't effect other players who get less. It's using a system to its full efficiency and nothing more.

    Anyone using the random dungeon finder shares only one common goal with everyone else in the group: To finish the dungeon and get the final reward. As long as that goal is the focus of the group that's all that matters. You play that dungeon the way you want and if you don't like another players method of reaching that end goal of completing the random normal then that's on you and you should leave the dungeon.

    When we get companions next chapter youre gonna see a lot of this. So be ready.



    Edited by Inklings on March 5, 2021 6:06AM
  • danno8
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    danno8 wrote: »
    This would make for very fast transmutes as you could basically just cycle through characters on your main, and use your alt to force a specific and short dungeon with a very short queue

    Pretty sure you only get transmutes on your first random of the day and not on subsequent. So I don't think he can really "cycle through characters" and get transmutes any faster.

    Myself on this topic, he has two accounts, he is not using any automation, not playing them at the same time (I reject the argument that having both characters queued is playing at the same time, I think it is intended to mean actively inputting data at the same time, not just waiting around at the same time), and he is not gaining any advantage that is not available to anyone else if they simply unsub-which is an hilarious counter-intuitive situation that ZoS should really address already.

    People are already using low-level guild mates and friends to accomplish the same thing, so that can't be the issue, unless ZoS or others have a problem with that technique.

    The only possible issue is taking away a spot from another person. But I think that's a pretty weak argument since if everyone started using this technique it simply means everyone would be two-manning dungeons and there would be twice as many dungeons up and running. It's not like there are only 10 dungeons instances allowed so every spot is precious. The game can spin-up as many as needed.

    Overall I would give this a pass.

    10 Transmutes a day are per character per day NOT per account per day, just FYI. So in my example, the low-level character wouldnt keep getting them (unclear if you get them the first time just by standing at the entrance), but you could do 18 toons on the main account, for 180 transmutes. I run 4-6 tanks through in the evening semi regularly, you get 10 per.

    That's actually surprising to me. No wonder we saw so many "we need more transmute storage" threads.

    I get mine from PvP mainly but clearly it's pretty easy to get tonnes of them for little investment.
  • Oreyn_Bearclaw
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    Inklings wrote: »
    I do this daily. All 18 toons. 4.5 mil exp. 180 transmutes. Takes about 2 hours. I stream myself doing it. I was an eso stream team member when I did it. I advertise doing it and for my followers to join me. The devs know I do it. They have watched me do it.

    There is not one single thing wrong with playing two accounts at once as long as there is no automation to do so. It's obvious that's what they mean in the TOS. If it wasn't, they would have asked me to stop or suspended me a long time ago. Stop trying to lawyer speak it to fit your narrative when that's not what the TOS means at all.

    No one is harmed in doing this. One player getting more transmutes and faster exp doesn't effect other players who get less. It's using a system to its full efficiency and nothing more.

    Anyone using the random dungeon finder shares only one common goal with everyone else in the group: To finish the dungeon and get the final reward. As long as that goal is the focus of the group that's all that matters. You play that dungeon the way you want and if you don't like another players method of reaching that end goal of completing the random normal then that's on you and you should leave the dungeon.

    When we get companions next chapter youre gonna see a lot of this. So be ready.



    You could have stopped after the first paragraph. If you stream it and do it all the time, then I guess ZOS doesn’t care. No need to be rude about it. Either way, it smells funny and the TOS is all we have to go on unless ZOS directly comments on a specific activity, which I have not seen them do In this instance.

    Also, you second to last paragraph is based on an assumption that is certainly not true of everyone, and concludes with a pretty selfish position. Yes it’s a random group finder, but that doesn’t mean you shouldn’t be considerate if for example people want to clear trash or do a quest.

    One specific problem with this method is that you remove the voice that ZOS intentionally gave everyone in group finder, which is to vote kick people if the group doesn’t like how they are acting.

    Again I have no problem with people doing this. The post is about whether not ZOS views it as exploiting and potentially could take action.
  • PaddyVu
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    Inklings wrote: »
    I do this daily. All 18 toons. 4.5 mil exp. 180 transmutes. Takes about 2 hours. I stream myself doing it. I was an eso stream team member when I did it. I advertise doing it and for my followers to join me. The devs know I do it. They have watched me do it.

    There is not one single thing wrong with playing two accounts at once as long as there is no automation to do so. It's obvious that's what they mean in the TOS. If it wasn't, they would have asked me to stop or suspended me a long time ago. Stop trying to lawyer speak it to fit your narrative when that's not what the TOS means at all.

    No one is harmed in doing this. One player getting more transmutes and faster exp doesn't effect other players who get less. It's using a system to its full efficiency and nothing more.

    Anyone using the random dungeon finder shares only one common goal with everyone else in the group: To finish the dungeon and get the final reward. As long as that goal is the focus of the group that's all that matters. You play that dungeon the way you want and if you don't like another players method of reaching that end goal of completing the random normal then that's on you and you should leave the dungeon.

    When we get companions next chapter youre gonna see a lot of this. So be ready.



    You could have stopped after the first paragraph. If you stream it and do it all the time, then I guess ZOS doesn’t care. No need to be rude about it. Either way, it smells funny and the TOS is all we have to go on unless ZOS directly comments on a specific activity, which I have not seen them do In this instance.

    Also, you second to last paragraph is based on an assumption that is certainly not true of everyone, and concludes with a pretty selfish position. Yes it’s a random group finder, but that doesn’t mean you shouldn’t be considerate if for example people want to clear trash or do a quest.

    One specific problem with this method is that you remove the voice that ZOS intentionally gave everyone in group finder, which is to vote kick people if the group doesn’t like how they are acting.

    Again I have no problem with people doing this. The post is about whether not ZOS views it as exploiting and potentially could take action.

    This is the answer OP looking for... describe exactly as OP said
    qd5i83fqupyp.png
  • JamieAubrey
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    I mean it was FG1 I can solo that on a PvP build so why would anyone care if someone logged 2 accounts to run it
  • Jeffrey530
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    Inklings wrote: »
    I do this daily. All 18 toons. 4.5 mil exp. 180 transmutes. Takes about 2 hours. I stream myself doing it. I was an eso stream team member when I did it. I advertise doing it and for my followers to join me. The devs know I do it. They have watched me do it.

    There is not one single thing wrong with playing two accounts at once as long as there is no automation to do so. It's obvious that's what they mean in the TOS. If it wasn't, they would have asked me to stop or suspended me a long time ago. Stop trying to lawyer speak it to fit your narrative when that's not what the TOS means at all.

    No one is harmed in doing this. One player getting more transmutes and faster exp doesn't effect other players who get less. It's using a system to its full efficiency and nothing more.

    Anyone using the random dungeon finder shares only one common goal with everyone else in the group: To finish the dungeon and get the final reward. As long as that goal is the focus of the group that's all that matters. You play that dungeon the way you want and if you don't like another players method of reaching that end goal of completing the random normal then that's on you and you should leave the dungeon.

    When we get companions next chapter youre gonna see a lot of this. So be ready.



    You could have stopped after the first paragraph. If you stream it and do it all the time, then I guess ZOS doesn’t care. No need to be rude about it. Either way, it smells funny and the TOS is all we have to go on unless ZOS directly comments on a specific activity, which I have not seen them do In this instance.

    Also, you second to last paragraph is based on an assumption that is certainly not true of everyone, and concludes with a pretty selfish position. Yes it’s a random group finder, but that doesn’t mean you shouldn’t be considerate if for example people want to clear trash or do a quest.

    One specific problem with this method is that you remove the voice that ZOS intentionally gave everyone in group finder, which is to vote kick people if the group doesn’t like how they are acting.

    Again I have no problem with people doing this. The post is about whether not ZOS views it as exploiting and potentially could take action.

    Don't act like you have no problem with people doing this. From all your posts it is pretty clear you picked a side so stop pretending you are being impartial.

    As for ZOS giving everyone voice in group finder, the 'voice' isnt eliminated as Zos is technically giving accounts the ability to vote not the players so if you have 2 accounts you have 2 votes. It isn't any different to queuing with another friend.
  • karekiz
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    The question is. If AFKing through something for a reward is considered an exploit - then wouldn't carry runs be considered an exploit?
  • Jeffrey530
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    I am just curious whether a report would turn into a sanction, and you are frankly not the authority on that.

    Oh none of us are the authority on that and I never said I have the authority either.

    [snip] If you are genuinely just curious and do not value other's input, go email zos customer support and ask directly

    [Edited to remove Baiting]
    Edited by ZOS_ConnorG on March 5, 2021 5:00PM
  • kojou
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    I don't think what you are describing is against the ToS (i.e. report-able offense), but I would call it "not playing the game as intended."

    Even if it wasn't the person's account, it could have just been a friend that let him/her borrow the low level character while he went and got a beer and watched netflix.

    Another option is to enlist a player with a low level character to queue with you and then that player drops and gets replaced once the dungeon is instanced...

    We will see this and a lot more shenanigans once the next patch goes live as players look for the fastest ways to gain XP to get to 3600. I will be curious to watch what ZOS allows and what they "fix" after the Flames of Ambition goes live. I think it will come down to if it ruins other player's experiences or not and if they report it or not.
    Playing since beta...
  • Oreyn_Bearclaw
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    PaddyVu wrote: »
    Inklings wrote: »
    I do this daily. All 18 toons. 4.5 mil exp. 180 transmutes. Takes about 2 hours. I stream myself doing it. I was an eso stream team member when I did it. I advertise doing it and for my followers to join me. The devs know I do it. They have watched me do it.

    There is not one single thing wrong with playing two accounts at once as long as there is no automation to do so. It's obvious that's what they mean in the TOS. If it wasn't, they would have asked me to stop or suspended me a long time ago. Stop trying to lawyer speak it to fit your narrative when that's not what the TOS means at all.

    No one is harmed in doing this. One player getting more transmutes and faster exp doesn't effect other players who get less. It's using a system to its full efficiency and nothing more.

    Anyone using the random dungeon finder shares only one common goal with everyone else in the group: To finish the dungeon and get the final reward. As long as that goal is the focus of the group that's all that matters. You play that dungeon the way you want and if you don't like another players method of reaching that end goal of completing the random normal then that's on you and you should leave the dungeon.

    When we get companions next chapter youre gonna see a lot of this. So be ready.



    You could have stopped after the first paragraph. If you stream it and do it all the time, then I guess ZOS doesn’t care. No need to be rude about it. Either way, it smells funny and the TOS is all we have to go on unless ZOS directly comments on a specific activity, which I have not seen them do In this instance.

    Also, you second to last paragraph is based on an assumption that is certainly not true of everyone, and concludes with a pretty selfish position. Yes it’s a random group finder, but that doesn’t mean you shouldn’t be considerate if for example people want to clear trash or do a quest.

    One specific problem with this method is that you remove the voice that ZOS intentionally gave everyone in group finder, which is to vote kick people if the group doesn’t like how they are acting.

    Again I have no problem with people doing this. The post is about whether not ZOS views it as exploiting and potentially could take action.

    This is the answer OP looking for... describe exactly as OP said
    qd5i83fqupyp.png

    It's close, but that is not exactly on point. Admittedly, it's pretty close. It doesnt mention group finder, and in this scenario your low level character is helping your high level character farm transmute (and XP).

    karekiz wrote: »
    The question is. If AFKing through something for a reward is considered an exploit - then wouldn't carry runs be considered an exploit?

    Most carry runs require someones hands on the keyboard of the person being carried. Now certainly, they may say stand in the corner and shield spam or something similar, but I don't think you can just AFK at the beginning of a VMOL for example and let your group run ahead to get the skin (could be wrong about that I guess). I used to sell VMOL skins back in the day, not often, but I did it. Ther person was always present at the fight. Clearly we wouldnt res if they died, but they had to be present. For any trifecta carry, pretty sure they cant simply go AFK.

    Jeffrey530 wrote: »
    I am just curious whether a report would turn into a sanction, and you are frankly not the authority on that.

    Oh none of us are the authority on that and I never said I have the authority either.

    [snip] If you are genuinely just curious and do not value other's input, go email zos customer support and ask directly

    [snip]
    This was one of your original responses
    "Well I think I have the right to do so lol if I wish to afk. "

    I simply pointed out that that really isnt the question I was asking.

    You have also totally missed the mark on my point of view on this. I said that part of me thinks it's genius. Part of me is tempted to give it a go. I simply dont want my account banned if it happens, and thought people might have insight, or that ZOS might directly comment on the forums, which they often do.

    [Edited to remove Baiting]
    Edited by ZOS_ConnorG on March 5, 2021 5:01PM
  • PaddyVu
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    karekiz wrote: »
    The question is. If AFKing through something for a reward is considered an exploit - then wouldn't carry runs be considered an exploit?
    No, afk is fine, like u afk in dolmen, u will be lightning to dead if u stand still there, skyreach too, u just stay dead and let the carrier carry u and gain lv from 1-50, the thing is if u have 2 accounts, u dont need to call anyone or buy skyreach, u can do it yourself, i level up 3 alt of my acc now they are all above 300 CP, around 300 times skyreach, all by myself
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