The Elder Scrolls Online

CAREFUL ON UR PRE ORDER!!

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Sythen88411
Sythen88411
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I PRE ordered the collectors edition due to website being worked. On.As I confirmed it it brought me back to website is down. Money was taken and i see nothing if having the pre order
Edited by Sythen88411 on January 26, 2021 11:21PM
  • ArchMikem
    ArchMikem
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    Do you have an order confirmation Email? A record in your Bank's online transaction history? These are proofs of receipt so in the event Launch comes and you don't get access to the content you preordered and you can send ZOS an image of one of those to show you made the purchase.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • LADYKiLLER
    LADYKiLLER
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    Same thing just happened to me. No confirmation e-mail received, just proof of the money being taken via transaction history.
  • Sythen88411
    Sythen88411
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    ArchMikem wrote: »
    Do you have an order confirmation Email? A record in your Bank's online transaction history? These are proofs of receipt so in the event Launch comes and you don't get access to the content you preordered and you can send ZOS an image of one of those to show you made the purchase.

    Yea sent a ticket with it all
  • allonwyn
    allonwyn
    Soul Shriven
    LADYKiLLER wrote: »
    Same thing just happened to me. No confirmation e-mail received, just proof of the money being taken via transaction history.

    The same exact thing with me too. No e-mail but my money has been taken.
  • tuxon
    tuxon
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    There you go
    Resdayniil kan tarcel
  • Sythen88411
    Sythen88411
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    Im sure we will get it by the time they fix the website
  • method__01
    method__01
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    same prob here, purchase was made through paypal (pc collectors edition)
    Edited by method__01 on January 26, 2021 11:49PM
    PC EU/NA /// PS4 EU/NA

    Vasanha
    This one hears nothing. Sees nothing. This one only sweeps.
    desperately need a survey assistant
  • TheImperfect
    TheImperfect
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    Steam not working right now.
  • eggsonlegs
    eggsonlegs
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    Same for me, paid via pay pal. Money taken from my account but no confirmation mail
  • Cirantille
    Cirantille
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    It looked as if I didn't get it as well steam stoped working

    But I got an email confirming in some time and the collectibles in game
  • Katahdin
    Katahdin
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    yea this is why I wait a day or two before ordering
    Beta tester November 2013
  • stewhead2ub17_ESO
    stewhead2ub17_ESO
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    I went to the website from in game Crown Store & had no problem with my order going through.
  • Sythen88411
    Sythen88411
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    stewhead2ub17_ESO wrote: »
    I went to the website from in game Crown Store & had no problem with my order going through.

    You must of done it now alot if us did it when they said it was up to buy on the live stream @ZOS_GinaBruno
  • method__01
    method__01
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    still nothing, PayPal advised me to wait a couple of days before open a ticket
    PC EU/NA /// PS4 EU/NA

    Vasanha
    This one hears nothing. Sees nothing. This one only sweeps.
    desperately need a survey assistant
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