Login Failed error Xbox One

StarOfElyon · January 2021

I can't log in to the game for some reason. Is it just me? Will the event be extended another day because people can't log in?

deleted220717-003304 · January 2021

It's not just you, I'm getting "An unexpected internal error has occurred. Please contact customer service..." for XBOX NA.

bbrown0770 · January 2021

Getting same error

Texecutioner187 · January 2021

Same

deleted220717-003304 · January 2021

Adding on: I found the advice in the support to wait 15-20 minutes (no success) and to try switching servers to test of that works. XBOX EU is just fine and logs in, so it's not the save file. XBOX NA still causes the same error after switching back.

Clone4423 · January 2021

Me too!

Jaxwell · January 2021

Eliza Godhater · January 2021

Same

Darth_Pinhead · January 2021

I play on both servers (I've made good friends on both of them, too). I have NO ISSUES logging into the EU servers, but I can NOT log into the NA servers for over half an hour (It's 3:32 PM, Pacific Standard Time, right now)! The NA servers were fine last night, 14 or 15 hours ago (maybe more?)... but not being able to collect my ESO rewards, and event tickets... may become an issue!

ZOS_Bill · January 2021

Last night some players were experiencing issues logging into the Xbox servers to play ESO. These login issues should now be resolved. This thread will now be closed with the issue resolved.