crashing when visiting Lucky Cat Landing

Seymore_Deaply · December 2020

I don't own the Lucky Cat Landing. Over the past several weeks I have tried to visit it a number of times. About one time in three I crash out to the operating system, the other times I can visit it properly. I am on a Mac on the NA megaserver.

ZOS_Bill · December 2020

Besides the troubleshooting you've already tried, there are some additional steps you can take found in our help article below.

What can I do if ESO is crashing frequently while playing on a Mac?

Seymore_Deaply · January 2021

ESO almost never crashes for me. In a typical week, if I don't try to visit Lucky Cat Landing, I have no crashes at all. Over the past year there have been a few times when I crashed a several times. But in the last month or so I have had no crashes at all aside from when trying to visit the Landing. I really like this house, and have considered buying it, but don't want to buy it if I might have trouble going to it.

Anotherone773 · January 2021

Have you tried using the repair tool on the game? Maybe the file for that house was corrupted on your computer and that is why you are only crashing in that house.

Seymore_Deaply · January 2021

Thank you for the suggestion. I have used the repair tool, and my first "visit" to the house worked fine. Because the crashes were occurring only about one time in three, I still don't know if the problem is really fixed. I'll try once a day to visit, and report what I find. Thanks again.

Seymore_Deaply · January 2021

Worked fine (visiting Landing from Crown store) once, crashed out to operating system the second time. Everything else works just fine, so I'm just going to give up on this house. Not worth any more aggravation, I'll enjoy the rest of the game.