Scheduling Conflicts

SpaceCadetDodson · November 2020

Kicking off this Thursday, November 12 at 10AM EST, and running until Monday, November 16 at 10AM EST, the limited-time Explorer’s Celebration grants you additional rewards for the following in-game activities: ...

[IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – November 16, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)

(Emphasis mine)

Anyone else see a problem with those two statements? (I hope so, after I went to the trouble of bolding things and all ...

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Why the heck would you run a 5 hour maintenance right over the end of an Event???!!!! That really sucks! I was going to play a couple of more hours during that maintenance window, but that couldn't happen with the server down.

Do the content folks and the maintenance folks even talk to each other??!!

In a way I would have felt better if the event announcement had it ending at 4AM on the 16th, and the maintenance commenced @ 4AM. That would have at least shown some level of coordination.

(Yes, I know, this post is a couple of days late ... I didn't have a forum account, and had to go request an invitation to gripe about this, which slowed me down

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Minyassa · November 2020

That was annoying. They aren't concerned with people for whom that is play time, they are assuming that because they are in the USA and work daytime hours, everyone who matters is also on that schedule and rather than letting the event finish out and doing maintenance in the afternoon where it might annoy the people who are playing at work, they'd rather make it finish five hours early.

Jaraal · November 2020

If you've been around the game long enough, you already know that events usually don't end when they say they are going to end. They end when the server goes down for maintenance several hours earlier.

Gythral · November 2020

Left hand
Right hand
and never the twain will meet...

Danikat · November 2020

They usually do maintenance over the end of events. It's not as much of a problem when the event runs for a week or two, but it's still pretty common that the last day is a write-off for most people.

For EU players the options are basically wake up extremely early to do whatever you can manage with the servers at their lowest population (because everyone else is asleep) before the maintenance starts, or miss that day because the event ends before maintenance does.

It would be nice if the people who schedule the maintenance and the people who schedule the events could talk to each other and make sure they don't clash, but for whatever reason they've never done that.