Maintenance for the week of September 22:
· [COMPLETE] NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

Unplayable PS4, maintenance does nothing.

Avoranti
Avoranti
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Such a long maintenance on PS4 to fix absolutely nothing. Then I learn that PS4 won’t have any possible fixes till December? You do realize the game is unplayable right now, right? Constant crashing, freezing, errors. Audio issues, extreme latency/lag. Not to mention the bugs that were reported on PC and still somehow released on console.

The game was down for hours and all you did was turn off the event? Wow. Where are the priorities? Crown store? Shame on you for allowing the game to stay in this state for so long. Shame on you for making us wait weeks for fixes that should have happened immediately. I don’t understand the priorities here. It’s certainly not with having a smooth running game.

Sadly, this isn’t the first time. But, with every update it seems it gets worse and worse and the wait for any fix takes longer and longer. Yet, you still ask for our patronage via ESO+. You still have the audacity to ask us to spend money on crown items. How dare you?

Edited by Avoranti on November 16, 2020 8:55PM
  • halucin0g3n
    halucin0g3n
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    Careful, you might get a warning. That's what they're doing. Instead of hiring people to fix the game, they hire forum mods to give warnings.
  • VictarionDayne
    VictarionDayne
    Soul Shriven
    These complaints are all true, well deserved and also there are much more we can say about Zos’s Ps4 management. We are showing much more patience than we should have, there are lots of questions rising with every action they have taken but im sure of it its not going to continue like that, one way or another.
  • zergbase_ESO
    zergbase_ESO
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    Careful, you might get a warning. That's what they're doing. Instead of hiring people to fix the game, they hire forum mods to give warnings.

    This... They do not care about your complaints and will not hotfix.
    Edited by zergbase_ESO on November 16, 2020 10:11PM
  • Avoranti
    Avoranti
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    I may just be one person, one voice, and my thoughts on the issue may not do anything, but being silent about how they are handling the game is something I don’t want to be.

    I love the game overall and want what’s best for all of us but this isn’t it. This lackadaisical approach to bug fixes has been growing. I get that sometimes it takes time to locate and fix bugs but the time management of that process doesn’t seem prioritized.

    If I owned a game that millions of people played, locating and fixing bugs, especially after a new content update, should be number one priority. It isn’t.

    As for giving a warning and such. It would be different if I were name calling or flaming but I’m not. Just pointing out a massive disconnect between gamer and developer and the expectation of both. I’m a long time ESO+ Sub, as many of you are. I spend hundreds of real world money in the crown store each month, as many of you do, we should be able to voice our concerns and constructive criticisms without being penalized or silenced.

    Perhaps we can convince the developers to begin a discussion with us long time supporters of the game to have this kind of conversation. A serious conversation with actual input from both sides discussing expectations and work together to create a path to reach those expectations. Currently, it seems that kind of dialog is available on the surface but from reading countless forums comments it seems none of that feedback, or at least very little, is taken in consideration.
  • OneWingedAnge7
    OneWingedAnge7
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    I'm on Xbox EU and can barely play due to the crazy lag spikes in chaotic fights.
    All I want to do is go and smash Vateshran and I just can't. I done it once and nearly smashed my controller. My skills don't fire, my attacks whiff and my audio just disappears all the time. Not to mention, my game crashes at least once per hour.
    We had 'maintenance' today and I had hoped things would be better, but they're just not..
    Please address this!
  • itscompton
    itscompton
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    I'm working through the last boss in vVH and after the screen freezing then getting booted twice yesterday my motivation is at rock bottom. Luckily neither time was in a late phase of the fight but I'm afraid that's bound to happen right as I'm about to finally beat it.
  • VampiricByNature
    VampiricByNature
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    The trials guild I play in has had multiple trial leads suspend rosters until the hopeful patch date of Dec 2nd? I'm on ps4 NA and I blue screen while just trying to farm the Pale Order ring. I gave up playing until I hear things improve. With so many blue screens I actually got a little nervous for the safety of my ps4. I don't want to have to replace it now, I'd rather it live until I can get a ps5.
    The performance was so much better a little over a year ago compared to now, which feels odd to say. I know that things need to change but these adjustments have not been for the better, at least for me.


  • blkjag
    blkjag
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    The year of performance improvements
  • zvavi
    zvavi
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    The performance was so much better a little over a year ago compared to now

    Performance year.
  • Nomadic_Atmoran
    Nomadic_Atmoran
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    Oh it did something. As of today I have had 4 blue screen crashes over a few short hours. Prior to U28 I have had maybe MAYBE 2 blue screen crashes in the last year playing ESO. I was not experiencing blue screen crashes prior to this mornings maintenance.

    Penniless Sellsword Company
    Captain Paramount Jorrhaq Vhent
    Korith Eaglecry - Laerinel Rhaev - Enrerion - Caius Berilius - Seylina Ithvala - Signa Squallrider - H'Vak the Grimjawl
    Yynril Rothvani - Tenarei Rhaev - Bathes-In-Coin - Dazsh Ro Khar - Aredyhel - Reads-To-Frogs - Azjani Ma'Les
    Kheshna gra-Gharbuk - Gallisten Bondurant - Aban Shahid Bakr - Etain Maquier - Atsu Kalame - Faulpia Severinus
  • Wolfpaw
    Wolfpaw
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    I'm locked out of game, stuck at character select, crash blue screen error CE-34878-0 every time.

    PS4
    Edited by Wolfpaw on November 17, 2020 5:16AM
  • Hapexamendios
    Hapexamendios
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    If their goal is to entice me not to spend more money on the game, it's working.
  • ImSoPro
    ImSoPro
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    Performance is so bad I’m blue screening while texting while my toon is standing in the middle of a random field. Don’t let me start PVPing then we get into 3 second skill delays, running around wondering why my pots aren’t being consumed only to find out it’s because I’ve been dead for 3-5 seconds. Don’t let me start doing my Reach dailies and run up on a harrowstorm and be stuck on one bar half the fight only to finally be able to switch and then be stuck on my buff bar for another 3rd of the fight. It’s a real great time in ESO right now. Gotta love it
    Edited by ImSoPro on November 17, 2020 8:34PM
  • Spawniaq
    Spawniaq
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    Loved this game, played other elder scrolls games and playing Eso since years... love the lore and pve/pvp housing...
    I’m a PS4 Eu player.
    -I own a guild hall, my members can’t travel to the guild house
    -we were progressing VCR Hm, Now can’t even use light attacks or skills properly or simply moving
    -daily dungeons are pain with game crashes and can’t using skills properly
    -some said ok let’s play pvp make a group it’s the same as upper 2 listed problems
    -wanted to at least do Zone dailies for achievements but you know what happened,
    My game crushed in a delve in summerset, whenever I tried to log in with that character crushed over and over again! 7 times!
    I couldn’t even go out of that delve! Log in second 2 crushes...

    Now, I play this game since years, I gaved my time and my money, crown store houses and items and Eso plus and chapters...
    I literally supporting this company! And they are giving me broken products again and again!
    I am working for a software company and we don’t sell broken stuff to our customers, if they have an issue we fix it.

    Console players getting every patch or update 2 weeks later, and months before release you are testing your product in tests servers!

    Test Players say what’s broken in this game and you put it online for pc!

    Pc players say it’s broken and you are putting it online for consoles this time!

    And what’s the meaning of letting console waiting weeks before you fix anything? Pc gets fix or patch whatever and PS4 gets 2 weeks later, why?! I read certificates rights bla bla Maybe try to start that process 4 weeks earlier so console gets the fixes too...

    What’s wrong with you? Why can’t you wait until everything is ready? Why are you trying to destroy my good memories? Why are you wasting my money?

    I don’t want to hear what should I do, or Defence. I want get the product what I am paying for.. and not broken or early or delayed..


    Edited by Spawniaq on November 17, 2020 8:41AM
    Ps4 / Eu
  • AgaTheGreat
    AgaTheGreat
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    I stopped playing until the recent issues are fixed and I urge everyone to do the same. Also hit them where it hurts most - in their revenue.
    PS4 EU Aga_The_Grey - retired | PC EU AgaTheGreat
  • Spawniaq
    Spawniaq
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    I stopped playing until the recent issues are fixed and I urge everyone to do the same. Also hit them where it hurts most - in their revenue.

    lots of my friends already did the same, maybe its the only thing to do. What else can we do anyways
    Ps4 / Eu
  • Attackopsn
    Attackopsn
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    Definitely never dropping another dollar on this game after this update. It so shameful to handle these undeniably horrible issues in this way. I’m so disappointed in this company honestly more than ever before, especially in an update that offered a lot of strong content, only to be ruined by performance issues that are so awful they almost end any enjoyment in eso’s combat system.

    Day one player, eso+ sub, completely over that after this incident.
    Edited by Attackopsn on November 17, 2020 11:24AM
    ign: ATTACKO
    PS4 NA
    First NA Completion of VMoL Hard Mode


  • Bobby_V_Rockit
    Bobby_V_Rockit
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    Careful, you might get a warning. That's what they're doing. Instead of hiring people to fix the game, they hire forum mods to give warnings.

    I got a warning once for saying RP’ers are creepy
  • Girl_Number8
    Girl_Number8
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    @ZOS_RichLambert ESO is an amazing game but games are meant to be played not unplayable.

    Please make a hot fix a priority on all platforms to fix the game freezing and the constant crashing. Thank you.

    Already sent error reports with screens and clips of the issues.
  • DragonRacer
    DragonRacer
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    And we'll simply be told to "rebuild database" or "delete game data" or "uninstall and reinstall the game" to "fix" issues that were not present until recent "maintenances" (blue screens for me and several others started up again after the maintenance right before U28 dropped).

    By the way, did do the database rebuild this weekend when a guildmate said they hadn't blue screened and rebuild weekly. I went one glorious day free of blue screens. Then the next day, crash to desktop (the PS4 "blue screen") in the middle of opening crafting writ daily rewards.

    ZOS, your "troubleshooting" articles do not aid us. You reintroduced blue screens and more. It's on you to fix it. This is Dragonhold all over again and you know it. Would be nice if it takes less than 6 months to actually acknowledge it this time instead of just telling us to "follow the troubleshooting methods".
    PS5 NA. GM of The PTK's - a free trading guild (CP 500+). Also a werewolf, bites are free when they're available. PSN = DragonRacer13
  • iamkeebler
    iamkeebler
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    It’s a shame how broken this game has become. I loved ESO from the moment I stepped foot in it back in beta testing and then impatiently waited for its release on PS4. Been playing since and I can confidently say that this is the most broken I’ve ever seen this game. Like I get that gaming code is complicated but how can new dlc create this many problems??

    ZOS needs to get better about testing and stop releasing broken content just to stick to a deadline. It’s making me hate the game I once loved. In its current state the game is pretty unplayable. I can do crafting writs without crashing and that’s about it.
  • rrimöykk
    rrimöykk
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    Every time you crash, report it to Sony with the prompted crash info. They will take a stand after they see ZOS released complete broken patch even though they knew about all the issues since pts.

    Report every time. It helps.
  • Spawniaq
    Spawniaq
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    rrimöykk wrote: »
    Every time you crash, report it to Sony with the prompted crash info. They will take a stand after they see ZOS released complete broken patch even though they knew about all the issues since pts.

    Report every time. It helps.

    no it doesnt helps doing this since ages never helped... i still report everytime...
    iamkeebler wrote: »
    It’s a shame how broken this game has become. I loved ESO from the moment I stepped foot in it back in beta testing and then impatiently waited for its release on PS4. Been playing since and I can confidently say that this is the most broken I’ve ever seen this game. Like I get that gaming code is complicated but how can new dlc create this many problems??

    ZOS needs to get better about testing and stop releasing broken content just to stick to a deadline. It’s making me hate the game I once loved. In its current state the game is pretty unplayable. I can do crafting writs without crashing and that’s about it.

    yea and how diffenrent things from different contents could be broken... its like someone sneaked in ZOS (maybe from different company lol) and before every patch upload deletes random Data from random files or just erases random codes from different files. Seriously... how? i missed ESO...
    Ps4 / Eu
  • Massive_Stain
    Massive_Stain
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    I've already cancelled ESO plus on PC and PS4 and haven't played the game for over a week. I'm good with it, and I encourage others to do the same. There are plenty of games out there that deserve to be played right now.

    I am not alone, either. I'm in a trial guild where over 80% of the top endgamers on ps4 are, and most if not all the teams there aren't doing anything and playing other games. I didn't even log on once to do the weekend farming event because of this.
    PC: CP 1200+ DroDest, Bringer of light
    PS4: CP 1500+ Dro Dest, SoTN, Bringer of light, CragHMs, EoF, IR, TTT
    Xbox: CP 450 Fungal Grotto 1 HM
  • dotme
    dotme
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    Don't forget the new feature where accepting a group invite in Cyrodiil gets you kicked out of the game for exceeding message rates.
    PS4NA
  • Wolfpaw
    Wolfpaw
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    dotme wrote: »
    Don't forget the new feature where accepting a group invite in Cyrodiil gets you kicked out of the game for exceeding message rates.

    Or accepting an invite from someone in Cyrodiil, and when joining group members in Cyrodiil the game black screens forcing you to exit game.
  • Rehdaun
    Rehdaun
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    Sigh
  • Avoranti
    Avoranti
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    The other issue I have is that many of the bugs get reported in PTS before any update goes live and then they get introduced to the live game? Does ZOS have a shortage of QA folks?

    Just tried running a random daily. Got Fang Lair. Guess what can’t be completed? Fang Lair. Get to Cal and everyone hard freezes. Every time.
  • Aurielle
    Aurielle
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    I've already cancelled ESO plus on PC and PS4 and haven't played the game for over a week. I'm good with it, and I encourage others to do the same. There are plenty of games out there that deserve to be played right now.

    I did that 370 days ago, according to my stats for ESO on PS5. :) There are indeed other games out there that deserve to be played right now. Games that run in native 4K at 60 FPS on next gen consoles. Just don’t mention them by name if you don’t want a slap on the wrist.

    One wonders what would have happened if people listened to those of us who were sounding the alarm bells a year ago. Certain PC players were pooh-poohing us, stating “it’s ur trash hardware, git gud console peasant.” Now it appears the problems are commonplace on PC, and not even that l33t tier hardware can overcompensate for the spaghetti code.

    Stop giving ZOS your money, folks. You should have done that a long time ago. The problems that drove me away a year ago are still around, and have apparently gotten worse. You literally don’t matter to this company, so long as there are whales out there dropping thousands on Clown Crates.
  • Shardaxx
    Shardaxx
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    Game on PS4 is running ok for me atm, certainly better than the crash and freeze fest we've experienced earlier in the year. I get the odd crash here and there, but its rare. Lag in Grey is terrible, but that's normal in there. Black is fine.

    I have noticed a bit of lag in dungeons creeping in, which is a shame and its probably worse in Trials I expect. But generally things are better than they have been.
    PS4 - Europe - Shardaxx - Wood Elf Nightblade - Aldmeri Dominion
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