Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
This could be an issue with some corrupted files related to damaged install files. You will want to try running a repair through the launcher. You can repair the files for The Elder Scrolls Online on their computer by following the steps below:
Expand the Game Options menu (located under the News Section)
Click repair, and wait for it to finish.
The repair process will go through a loop of verify, download and verify until all the files are repaired. The progress bar will therefore go from 0 to 100 multiple times before it finishes. It is possible that the system will need to download large files.
"Scrolls Online on their computer by following the steps below:
Expand the Game Options menu (located under the News Section)
Click repair, and wait for it to finish."
Even doing these steps have not helped with the issue that has just occurred to me today. Character A though opens up fine, Character B crashes instantly after loading. I did the repair, I did a fresh install, the corruption is clearly on your side not ours. Is there a proper fix coming, or are we to sacrifice X amount of hours after being charged monthly? Can't wait for your call-back....
This has just started happening to me. Lvl 30 and can't play. I'm not re-rolling or starting a fresh character. If its not addressed i'll cancel my subscription immediately.