Crash to desktop without crash report option

Grimlok_S · November 2020

Crashed to desktop 10 seconds into a Battleground, no Crash Reporter came up, no error codes.

Needs to be addressed.

ebix_ · November 2020

I can confirm this , it happens randomly in BG even open world sometimes

idk · November 2020

I do not always get a crash report when the client crashes though I have only crashed once in the past few months.

I have been skeptical that anyone actually reads them anyhow. Some things that reliably cause crashing go on for years. I think it is a skeleton of something Zos intended to use but no longer does.

WombatNipples65 · November 2020

Had this a few times since the update along with a lot of my guild mates, its like being Alt = F4'd, no error report or nothing. Then character is already logged in upon retrying to login.

I haven't seen them mention this on the official bugs list so would be nice to see them address this issue.

Currently happened in:

- Cyrodiil
- Battlegrounds

belfong · November 2020

Happens to us a few times in vet Tempest Island and vet Wayrest Sewers.

Two of my friends were using notebooks so I thought maybe it was due to not enough resources. Then it happened to me and I’m on a desktop with 32GB RAM and GTX1060 6GB. So, it’s definitely buggy.

camrenis · November 2020

Happened twice to me in vSS just now, and with the majority of the group also experiencing at least one crash like this, with one who got lucky three times. Someone in the group had caught this in Event Viewer but doesn't have an account here so posting for him:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x5f9b27a3 Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d Exception code: 0xc0000409 Fault offset: 0x000000000007287e Faulting process id: 0x3758 Faulting application start time: 0x01d6b49f36478b4d Faulting application path: E:\SteamLibrary\steamapps\common\Zenimax Online\Launcher..\The Elder Scrolls Online\game\client\eso64.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 2ecd6667-55ee-42c3-99dd-6fb14cb40e5a Faulting package full name: Faulting package-relative application ID:

I didn't get any errors in mine, but I guess this is a start in any case.

UtopianWarrior88 · November 2020

I can confirm - had this yesterday several times among different group members in vCR

old_scopie1945 · November 2020

Many crashes since this update in all areas and mostly without a crash report. Before this update I maybe had one or two crashes a year.

Eztly_Koji · November 2020

Many crashes in BG today. No crash report after it.

rustudah · November 2020

++

Crashes happening at multiple occasions, in group content, excavation etc. Also receiving a new type of error ~ "Lost Lobby connection" when trying to login after character selection.

Hexvaldr · November 2020

The crash to desktop happened to me during a group dungeon run and to a friend during a Cyro run.

Texas1836 · November 2020

I can confirm, happens in the BG all the time, mainly when we're winning.. annoying as hell.

AnyOldIron · November 2020

Yeah, a lot of our group have been kicked to the desktop on a number of occassions whilst in Cyrodil and IC. Sometimes two or three people at the same time. No crash report or any kind of notification. Obviously not ideal because the character is still logged onto the server and therefore left vulnerable to death by another party. Outside of this issue, performace seems good, but loosing Tel Var stones because of a game crash is a bit of tooth-grinder!
PC/EU

KhajiitiLizard · November 2020

My group just crashed twice (everyone in the group) during a normal Fang Lair run at the lich boss...

KhajiitiLizard · November 2020

Okay make that three times...

KhajiitiLizard · November 2020

This is getting dumb... we just crashed a 4th time

Prax3des · November 2020

I've gotten two crashes to desktop tonight in the last 3 hours, both times when I've been in a deserted area and not doing anything at all intensive (i.e., not in a giant Cyrodiil faction stack).

FangOfTheTwoMoons · November 2020

I'm experiencing the same issue. Mostly during BG's.

nemo284b16_ESO · November 2020

Lots of crashes today while doing random dungeons. I noticed party members crashes, my game chrashed a few times as well. Take a long time to get back in.

Husan · November 2020

Crashes just like this (game closes instantly, no error) are happening to me and to my friends. We experienced several crashes during vSS. It's not only trials, but dungeons as well. Scalecaller peak seems to be ultra broken. We tried to do a HM achievement but every single time atleast one person crashed during boss fight. One try, three of us crashed at once. And the ZOS response to raising the issue was this:

Hey folks,

We recommend trying all of the steps in this article to resolve the crashes. If this crashing continues after trying these steps, then please open a ticket with us at help.elderscrollsonline.com and a member of our support team would be happy to assist you further.

Currently the game is too unstable not only for trial progression but also for dungeon achievements (no death, trifecta). If you somehow manage to get lucky and not have a crash you still have to deal with ranged light attacks not going off properly and the game acting wonky in most boss fights. Vateshran for example is fine for me until I get to the last boss, then the frame rate just DROPS and I play a slideshow. And don't even get me started on Frostvault last boss spinning like hes on cocaine during his fire phase

The funniest part of it all is when the crash happens I am back to desktop in literally 1 second, but if I close the game normally it takes 25 seconds (I counted) before I'm back to desktop and can do anything on my PC.

Husan · November 2020

Oh, I just remembered I crashed once in overland by doing literally nothing. I was just standing in the wilderness in Vvardenfell, not even playing the game, but being on my phone and *BAM* back to desktop

JSlayer211 · November 2020

Just crashed out of BG's this morning myself with no error report. This game is exhaustingly busted right now.

sup · November 2020

I've crashed to desktop with no crash report from 3 bgs in a row today. I've restarted my computer between them. Here is the event viewer log:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x5f9b27a3
Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d
Exception code: 0xc0000409
Fault offset: 0x000000000007287e
Faulting process id: 0x7e4
Faulting application start time: 0x01d6b6b9b5cc492e
Faulting application path: F:\Games\ESO\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 03cbda45-6846-4068-a2a1-0a08eee70d69
Faulting package full name:
Faulting package-relative application ID:

I'm also getting randomly disconnected and sent back to the login screen while my internet connection is totally fine. (still talking to people on discord, streaming music running, etc. It's just the ESO connection)

HanStolo · November 2020

Are they even going to acknowledge this issue? The game is not playable. Crashing/freezing on/off all night and has been like this every day since patch.

AeridanGL · November 2020

Happened to me several times during one trial (vet Hel Ra Citadel). I've not bothered doing trials thereafter.

robpr · November 2020

Happened yesterday in vKA to me 2 times and 1 more member. I noticed it never happens in instances I'm alone (me soloing a dungeon) or in overland. When I join with some other people there is high chance for someone to crash.

ClawOfTheTwoMoons · November 2020

This has happened to me several times. Has there been any official response that it's being looked into?

Katheriah · November 2020

It even happened to me when I interacted with a woodworking station for flies sake.

And ofc 10x when in Cyro.

Sephyr · November 2020

ClawOfTheTwoMoons wrote: »

This has happened to me several times. Has there been any official response that it's being looked into?

A lot of the bugs as of late haven't really been acknowledged aside from one on Twitter, which who knows if they're actually looking into it. Even people using the alchemy station are crashing.

JSlayer211 · November 2020

At first, I was angry about the constant crashing in just about every aspect of the game that I wanted to play. This led me to create a rule, every time the game crashes, I just quit playing it for the day. This may be just what I need to help me quit ESO & MMO's for good. It's like a nicotine patch for gamers. Just don't take a shot every time ESO crashes, that could be detrimental to your health.

Fennwitty · November 2020

Katheriah wrote: »

It even happened to me when I interacted with a woodworking station for flies sake.

And ofc 10x when in Cyro.

Just now while at woodworking station decon window. This is the only event viewer that seems relevant:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x5f9b27a3
Faulting module name: ucrtbase.dll, version: 10.0.18362.1110, time stamp: 0xb4cacc38
Exception code: 0xc0000409
Fault offset: 0x000000000006dace
Faulting process id: 0x5c3c
Faulting application start time: 0x01d6b93fa5a5e7c9
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\Launcher\..\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 461e9ee1-a251-45ee-9f2a-549be20dd2e2
Faulting package full name:
Faulting package-relative application ID: