The Elder Scrolls Online

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Stored transmute geodes being deleted

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Deandra
Deandra
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I've been carefully storing large amounts of the geodes that give you 50 transmutes (earned from pvp end-of-campaign rewards). They seem to have disappeared from my characters, and I'm afraid to log into more of my alts. Here's a screenshot of my inventory insight:

https://imgur.com/a/eLjm3eg

I feel sick to my stomach right now from the idea that all of this work across many campaigns has just been nuked without warning by this patch.
  • itsfatbass
    itsfatbass
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    Bump. Another piece of evidence towards my previously mentioned opinions of the development of this game.
    ~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    It's possible this is a visual issue tied to addons since it looks like you're using a few, but just in case, could you post or PM your character name so we can check? Thanks!
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • colossalvoids
    colossalvoids
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    I certainly have ones stored still on some chars but not sure about the actual numbers, worth a support ticket for sure.
  • itsfatbass
    itsfatbass
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    ZOS_GinaBruno wrote: »
    It's possible this is a visual issue tied to addons since it looks like you're using a few, but just in case, could you post or PM your character name so we can check? Thanks!

    It is not a visual bug. I have logged into the character itself and they are gone. The screenshot was provided by the OP to PROVE what they had incase evidence is later needed.
    ~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~
  • Deandra
    Deandra
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    I'm @Deandra on PC NA, and in the screenshot I posted you can see which geodes Inventory Insight remembers my characters had (so for example, the character Adila had 15 of those geodes on her).
  • Deandra
    Deandra
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    More info: after I ate another geode that I earned from a random normal dungeon, I tried logging in to another character. This one had the expected geodes on her. My theory right now is that maybe the problem is if you were at exactly 200 transmute crystals when the patch hit?
  • Thor199389
    Thor199389
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    tbf the Screenshot does not proof anything... and I can confirm that mine are still there. there were visual bugs with addons with Elsweyr aswell. just disable everything and log in again.
  • itsfatbass
    itsfatbass
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    Someone just pushed a hotfix or something because suddenly all the missing geodes just reappeared in my bags after I zoned. Thank you!
    ~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~
  • Deandra
    Deandra
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    I may have more info. Not all of the 50-capacity geodes had the same item number. The ones that I had earned in really old campaigns a long time ago had different IDs from the more recent ones. I just logged in to a character who had lost the geodes with item link |H1:item:134591:124:1:0:0:0:0:0:0:0:0:0:0:0:1:0:0:1:0:0:0|h|h, but had kept the ones with item link |H1:item:134591:124:1:0:0:0:0:0:0:0:0:0:0:0:257:0:0:1:0:0:0|h|h or |H1:item:134591:124:1:0:0:0:0:0:0:0:0:0:0:0:1:0:0:1:0:0:0|h|h

    I checked https://en.uesp.net/wiki/Online:Item_Link but it doesn't explain what that 15th integer field might indicate.
  • Deandra
    Deandra
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    Sorry, I mis-pasted, but one of the ones I KEPT was H1:item:134591:124:1:0:0:0:5:10000:0:0:0:0:0:0:1:0:0:1:0:0:0|h|h and I definitely lost the ones that are |H1:item:134591:124:1:0:0:0:0:0:0:0:0:0:0:0:1:0:0:1:0:0:0|h|h
  • Arwyr
    Arwyr
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    Any updates on this? I had a few missing across my characters when i logged in last night, and the only ones left were some of my pvp golds, a few of the pvp 4-25's and the rest were all 1 crystal white geodes
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