Thank you for your patience regarding this issue. We wanted to let you know that we have some adjustments going into Update 28 to help with the issues being reported with this quest.
I just can't believe it's not fixed.
My GF and I have been working hard all day to get through the Greymoor story in order to be up to date for Markarth's launch.
And this has stopped us in our tracks.
Why are you releasing more god damn expansion packs,
while the current game isn't even fixed?
Edit: We ran through it FOUR times, again and again, and finally, I 'speedran' through that room and smashed my interact key over and over and at one point there was a BLIP of time that it was white and I got in. Ugh. Hope this comment helps 1 person.
I can't completed this I guess for the same reasons? I regularly have problems where the NPC deostn' change state from following to being someone I can interact with. So its some sort of server client delay in that stage.
I don't know what "leave the instance" means. Does that mean log out of the whole game? I don't find the ZOS workaround explanation guide helpful.