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Request to reunite the two servers (Console US/EU) - or keep champion points the same.

  • tmbrinks
    tmbrinks
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    Tandor wrote: »
    When you say "reunite" you make it sound like the regional servers were previously one. They were not. Nobody playing competitively in Europe would want a server in the US and vice versa. Given the server issues that some players - especially the competitive ones - have it is clear that merging server populations would be an absolute disaster and simply isn't going to happen.

    You might in any event want to edit the title of this topic to e.g. "request" as "petitions" are against forum rules and will get locked or deleted.

    How does this actually work in real life anyway. Have they literally got offices with servers in both the US and EU? Or are the servers just in the same building, but allocated to different regions?

    The game servers are in different physical locations.

    The NA one is around Dallas, TX.
    The EU one is somewhere in Germany, if I recall correctly.

    The login server is located in the US, so just to login to the game the players on the EU server ping the US (this is why their tracert connections show this)
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  • Prof_Bawbag
    Prof_Bawbag
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    tmbrinks wrote: »
    Tandor wrote: »
    When you say "reunite" you make it sound like the regional servers were previously one. They were not. Nobody playing competitively in Europe would want a server in the US and vice versa. Given the server issues that some players - especially the competitive ones - have it is clear that merging server populations would be an absolute disaster and simply isn't going to happen.

    You might in any event want to edit the title of this topic to e.g. "request" as "petitions" are against forum rules and will get locked or deleted.

    How does this actually work in real life anyway. Have they literally got offices with servers in both the US and EU? Or are the servers just in the same building, but allocated to different regions?

    The game servers are in different physical locations.

    The NA one is around Dallas, TX.
    The EU one is somewhere in Germany, if I recall correctly.

    The login server is located in the US, so just to login to the game the players on the EU server ping the US (this is why their tracert connections show this)

    Have an awesome. I had never thought about this before and this thread just made me wonder. TYVM.
  • cyberjanet
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    Why don't you also make a character on the NA server? And then sometimes they play on EU and you help them level, and sometimes you play on NA and they help you level?
    The Witches Festival is coming up, and with the double XP brew levelling will go really fast.
    Also, with three of you, random normals with extra XP will be quick to get.
    If you have crafting, you can make them armour sets so they can level superfast in maelstrom arena, and vice versa.
    At least you have friends to play with!
    Favourite NPC: Wine-For-All
    Mostly PC-EU , with a lonely little guy on NA.
  • Tandor
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    Tandor wrote: »
    When you say "reunite" you make it sound like the regional servers were previously one. They were not. Nobody playing competitively in Europe would want a server in the US and vice versa. Given the server issues that some players - especially the competitive ones - have it is clear that merging server populations would be an absolute disaster and simply isn't going to happen.

    You might in any event want to edit the title of this topic to e.g. "request" as "petitions" are against forum rules and will get locked or deleted.

    How does this actually work in real life anyway. Have they literally got offices with servers in both the US and EU? Or are the servers just in the same building, but allocated to different regions?

    The NA servers are in the US, the EU servers are in Germany. I imagine they are run under contract and not by ZOS directly, at least so far as the EU servers are concerned if not the US ones.
  • Old_Foggy
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    A one off fee for account transfer would be a better idea.. merging servers isn't good, they did that on another game I played and it caused way to many problems. The more people, pets, mounts etc the more lag and not to mention how much longer the queues got. Merging servers not good...account transfer is a better idea.
  • Toanis
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    Tandor wrote: »
    The NA servers are in the US, the EU servers are in Germany. I imagine they are run under contract and not by ZOS directly, at least so far as the EU servers are concerned if not the US ones.

    Pretty sure the actual server hardware is run in dedicated data centers staffed 24/7 with hardware and networking specialists, running multiple "servers" for various companies on *real* computers.

    Microsoft may decide to host the game servers in their own datacenters sometime, but actually running the server hardware and network infrastructure on their own isn't really feasible for a rather small company like ZOS.
    Edited by Toanis on October 1, 2020 5:18PM
  • stefj68
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    i dont remember what mmo it was but u were able to transfer your toon to another server once per week for free
    that would be nice if we could do that here too, but i understand way data is store this is not possible.
  • volkeswagon
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    Grey17 wrote: »
    The in-game economics are totally different as well. There has been a few "gold exploits" on the EU server, and they definitely didn't catch everyone. That difference alone will make sure this merge never happens.

    As a reference point, you just look at the Gold for Crowns variance between EU & NA. Quick glance at ESO exchange sees people wanting to sell crowns on EU at 350:1, while NA is 250:1

    and I keep telling people on the PS4 that the 100g per crown rate is too low. That's why I don't sell crowns.
  • GrimTheReaper45
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    Id be ok with them allowing character transfers.


    As far as them combining the server, it would be the worst thing they could ever do to eso

    Server location plays a big part in performance. Many oceanic players already want there own server separate from the uk and closer to them. Would probably result in a large decrease in performance for eu

    Doesnt matter how much they instance the amount of players online, it would still be the same amount of work for the server. unless they put a server que in place. People really hate those from the few times eso has done it.

    Even not online would still impact performance with stored player data combined.

    Trader guilds would have alot of problems with double the amount of guilds competing for the same traders. Would definitely cause fees and trader bids to skyrocket.

    Probably would not be great of cyrodil wait times either.


    Also, your not experiencing long dungeon wait times because of a lack of players, its because of too many players. Specifically dps. There is a massive shortage of tanks and healers in eso. There just isnt enough tanks and healers to match with the amount of dps. Which means longer wait times for dps.
  • fced
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    Everything i have read here are false problems, how other games are doing ? I think to destiny, The division, and all the online games which don't have separated servers ?

    The only thing which matter is : cp points on both servers, anything you got in crown store in both servers...

    I am not a network engineer, but there is solutions for this...

    Remember how much time you have to wait when you do your daily pledges or pvp sometimes...
  • fced
    fced
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    fced wrote: »
    Everything i have read here are false problems except the explanations, how other games are doing ? I think to destiny, The division, and all the online games which don't have separated servers ?

    The only thing which matter is : cp points on both servers, anything you got in crown store in both servers...

    I am not a network engineer, but there is solutions for this...

    Remember how much time you have to wait when you do your daily pledges or pvp sometimes...

    Edit : can't remember how to edit post so i correct here
  • JamieAubrey
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    The thing people need to understand is they can't for overlapping names

    You can have a Jimmy Jangle on EU and a Jimmy Jangle on NA but you can't have 2 Jimmy Jangle's on the same server, that's why it lets you know if a name is taking
  • idk
    idk
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    tmbrinks wrote: »
    Tandor wrote: »
    When you say "reunite" you make it sound like the regional servers were previously one. They were not. Nobody playing competitively in Europe would want a server in the US and vice versa. Given the server issues that some players - especially the competitive ones - have it is clear that merging server populations would be an absolute disaster and simply isn't going to happen.

    You might in any event want to edit the title of this topic to e.g. "request" as "petitions" are against forum rules and will get locked or deleted.

    How does this actually work in real life anyway. Have they literally got offices with servers in both the US and EU? Or are the servers just in the same building, but allocated to different regions?

    The game servers are in different physical locations.

    The NA one is around Dallas, TX.
    The EU one is somewhere in Germany, if I recall correctly.

    The login server is located in the US, so just to login to the game the players on the EU server ping the US (this is why their tracert connections show this)

    This is correct. All the servers are in server farms. I think the one outside of Dallas, north of Austin, is Amazon. Not sure about the Germany ones. Zos essentially remotes in to do most of their work. It is probably a non-zos person who actually handles the hardware when that is required.
  • emilyhyoyeon
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    tbh having champion points carry over really would be a massive help :(
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  • idk
    idk
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    The thing people need to understand is they can't for overlapping names

    You can have a Jimmy Jangle on EU and a Jimmy Jangle on NA but you can't have 2 Jimmy Jangle's on the same server, that's why it lets you know if a name is taking

    Names are not an issue as that is very easily resolved. Games have been merging servers and handling transferring characters, for years without this being an issue.

    Zos simply chooses to not allow transferring or any other such thing between serves and they have said as much.
  • idk
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    tbh having champion points carry over really would be a massive help :(

    And highly doubtful. I doubt Zos will just start giving players CP. Besides, players tend to get a little upset when others are freely given what they put the time in to gain.
  • Hapexamendios
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    We'd need a new server for this to happen to handle the load. That'd take at least a year and $ and isn't going to happen.
  • Mikel3
    Mikel3
    No, thank you. I've been on NA server and latency makes everything unplayable.
    However, it would be really nice if they allowed character transfers for people who want to play on a different server or platform without losing their progress.

    i support this statement tenfold.

    I got all my friends in the NA side.
    I did the fools choice and played on the EU, never expected an mmo not having a viable option for transfers. Just a big oof and really has made the experience dull out for me.
  • fced
    fced
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    Mikel3 wrote: »
    No, thank you. I've been on NA server and latency makes everything unplayable.
    However, it would be really nice if they allowed character transfers for people who want to play on a different server or platform without losing their progress.

    i support this statement tenfold.

    I got all my friends in the NA side.
    I did the fools choice and played on the EU, never expected an mmo not having a viable option for transfers. Just a big oof and really has made the experience dull out for me.

    I understand, but this is a false problem,
    We never had those type of problems on Destiny, or Division, or Warframe, everybody from any country are playing on the same server, probably with proxies to avoid latency and you can even choose in your game setting the ping limit, and the matching zone (for PVE/PVP player search)...
    Finally we arrive to one conclusion here.
    Eso server are poorly made...
    I don't know who is the architect, but he should think to his work twice...
  • VoidCommander
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    The number of people I’ve had to kick from Crypt of Hearts 2 hardmode because they couldn’t read english and kept killing the student wraiths........please do not ever mix the servers.
  • Beardimus
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    fced wrote: »
    Hello,
    Please reunite the two servers, i have friends in USA which created their toons on the US server, and i created mines on EU server, and today it took us 30 minutes to understand we couldn't invite each others because of this, we wanted to play together for the undaunted pledges.
    Now my USA friends (husband and wife) have created a toon together on european server so we may play together, but they will have to start from scratch (they are CP 600 on US Server). This give you an idea of the sort of friends they are :)
    They will have to level up the bank, buy the pets and mount they had on US server again, ...

    The more important is when we search for dungeon (pledges mainly) it may take hour of queue, i am sure it would take half of this time if everybody was on the same server.

    This system is bad, the best would be : One server for everybody and a character limit by map (more than 100 players on map create another "instance?" session) but we could play all together, and we will not have to wait so much time for dungeons.
    Common Eso, you banished the factions for PVE dungeons, etc, you could do the same with EU/US Server...

    All together for a better world

    Ced

    PS : today it took me 2 hours of queue to start my pledge, and finally guild friends came to help me. If we had one server for everybody I am sure it would have took far less time.

    No thanks.

    Doesn't take long to level and just play noCP.

    Level hard when an event is on.
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  • fced
    fced
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    The number of people I’ve had to kick from Crypt of Hearts 2 hardmode because they couldn’t read english and kept killing the student wraiths........please do not ever mix the servers.

    Everybody in europe have english in 2nd language at school (from 11 years old), btw you could also learn other languages, spanish is the most speaked language in the world (probably not for long because chinese)... you forget England, Scotland, etc...
    It is another false problem, Eso could create a setting to search only English speaking players, like it is in Warframe...
  • idk
    idk
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    fced wrote: »
    The number of people I’ve had to kick from Crypt of Hearts 2 hardmode because they couldn’t read english and kept killing the student wraiths........please do not ever mix the servers.

    Everybody in europe have english in 2nd language at school (from 11 years old), btw you could also learn other languages, spanish is the most speaked language in the world (probably not for long because chinese)... you forget England, Scotland, etc...
    It is another false problem, Eso could create a setting to search only English speaking players, like it is in Warframe...

    You are correct, that is not a real problem. However, the fact that the servers already struggle with their current populations would indicate the real problem with combining the two servers for each platoorm would be the servers could not handle it.

    Before someone suggests Zos could just add capacity or upgrade their servers, MMORPGs like WoW and FF14 run very tiny servers compared to what we have here.
  • hafgood
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    Its not just two databases, its 6, three NA, three EU.

    Each character exists only on one server, but on that server they have huge amounts of data associated with them, items, dlc, houses, pets, mounts, achievements, etc

    Each of these will exist in different tables throughout the database. Each character will have a unique identifier, each item will be linked to that identifier and will have its own unique identifier, and so on.

    However each identifier is not unique. It can appear on each database so can appear up to six times and won't be linked to the same character identifier (which of course is linked to an account identifier).

    To move characters between databases would require a program that takes the character from database A and moves it to database B. Each unique identifier would have to amended to the next available identifier in the relevant table. This could involve literally 1000's of items.

    All this would have to be done while the servers are down as to do it while the servers are up is going to result in conflicts - while its running the conversion new items would be being created in the game, meaning duplicated unique identifiers meaning possible database corruptions.

    Database conversions are not easy, especially in a database with billions of rows of data, one mistake, one missed identifier could result in the database corrupting.

    So yes it is possible to write a tool that would allow transfer between servers but that tool would need to be very robustly tested before being utilised and transfers would be expensive as the costs associated with writing the tool would need to be recovered.

    Add in that conversion could only happen with the system down and all of a sudden maintenance starts to get longer as data is extracted from one database, converted, exported to its new location and then imported into the new server.

    Most likely the data extract would take place in one maintenance window and the conversion / import into the new database in the next maintenance window. So at the best you wouldn't be able to play for a week, at worst a fortnight.
  • Danksta
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    I never knew the servers were once one. Must've been split before console release.
    BawKinTackWarDs PS4/NA

  • Xologamer
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    fced wrote: »
    Hello,
    Please reunite the two servers, i have friends in USA which created their toons on the US server, and i created mines on EU server, and today it took us 30 minutes to understand we couldn't invite each others because of this, we wanted to play together for the undaunted pledges.
    Now my USA friends (husband and wife) have created a toon together on european server so we may play together, but they will have to start from scratch (they are CP 600 on US Server). This give you an idea of the sort of friends they are :)
    They will have to level up the bank, buy the pets and mount they had on US server again, ...

    The more important is when we search for dungeon (pledges mainly) it may take hour of queue, i am sure it would take half of this time if everybody was on the same server.

    This system is bad, the best would be : One server for everybody and a character limit by map (more than 100 players on map create another "instance?" session) but we could play all together, and we will not have to wait so much time for dungeons.
    Common Eso, you banished the factions for PVE dungeons, etc, you could do the same with EU/US Server...

    All together for a better world

    Ced

    PS : today it took me 2 hours of queue to start my pledge, and finally guild friends came to help me. If we had one server for everybody I am sure it would have took far less time.

    just pls dont the eu server is already running very bad if there are just few more players it will be completly unplayble
  • Tandor
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    Danksta wrote: »
    I never knew the servers were once one. Must've been split before console release.

    They never were one.

    In fact, at PC launch the NA and EU servers were each accessed from a separate game client, so if you wanted to play on both you had to install the game twice. Eventually alterations were made so you could access both servers from one game client as is the case today.
    Edited by Tandor on October 8, 2020 2:26PM
  • anitajoneb17_ESO
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    fced wrote: »
    To move characters between databases would require a program that takes the character from database A and moves it to database B.
    The thing people need to understand is they can't for overlapping names

    Come on everybody. Stop the BS.
    Even the most basic file manager out there has an option to automatically rename already existing names into "thing1" "thing2", etc...
    And since you can already change your character names (with tokens) and your game @ID, it means that the tools for spreading that change across all databases are already there.

    I don't care if ZOS merges or doesn't merge ESO megaservers, but if they don't do it, it's definitely NOT because of "overlapping names".

    Edited by anitajoneb17_ESO on October 9, 2020 3:10PM
  • redlink1979
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    Never going to happen, due to logistics/costs involved and how bad it would perform.
    tmbrinks wrote: »
    (...)The EU one is somewhere in Germany, if I recall correctly.

    Yes in Frankfurt, Germany.
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  • Taleof2Cities
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    fced wrote: »
    To move characters between databases would require a program that takes the character from database A and moves it to database B.
    The thing people need to understand is they can't for overlapping names

    Come on everybody. Stop the BS.
    Even the most basic file manager out there has an option to automatically rename already existing names into "thing1" "thing2", etc...
    And since you can already change your character names (with tokens) and your game @ID, it means that the tools for spreading that change across all databases are already there.

    I don't care if ZOS merges or doesn't merge ESO megaservers, but if they don't do it, it's definitely NOT because of "overlapping names".

    Ah I get it ... you're asking your fellow players to accept an arbitrary character name change to "thing1" "thing2", etc generated from a basic file manager.

    That won't start a revolt or anything.

    Edited by Taleof2Cities on October 9, 2020 9:01PM
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