Twitch Drops (Ouroboros crates) bugged on Consoles?

  • LeeNordTank
    LeeNordTank
    ✭✭✭
    Got it also!
  • Death_Courir
    Death_Courir
    ✭✭✭
    Got it too.
    CP 1200+; Feierabend- und Wochendspieler mit realem Leben, Freunden und Verantwortungen; Lange dabei und trotzdem Noob!
  • mellonkitty
    mellonkitty
    Soul Shriven
    Got them as well. TY!
  • sirmaxelotb16_ESO
    sirmaxelotb16_ESO
    ✭✭✭
    I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

    So I think the crates have been delivered twice.

    I play on PC-EU
  • Number_51
    Number_51
    ✭✭✭✭✭
    I received 4. Must have gone back further then just this past week. TY!
  • Jinxxy85
    Jinxxy85
    ✭✭✭
    I got the five I was missing. Thank you so much for helping Gina, and to the team for sorting this so quickly for us, you guys rock!
  • Alphawolf01A
    Alphawolf01A
    ✭✭✭✭✭
    Gamertag - ALPHA GAROU
    Xbox

    Crate received.
    Thank you.
  • Ingenon
    Ingenon
    ✭✭✭✭✭
    Got it.
    Thank you!
  • BalticBlues
    BalticBlues
    ✭✭✭✭✭
    ✭✭✭
    I also now received all missing crates on console. Thanks a lot for fixing the problem <3
  • Jolipinator
    Jolipinator
    ✭✭✭✭✭
    ✭✭
    All is well in Tamriel.
    PS5 EU.
  • Maiyu93
    Maiyu93
    ✭✭✭
    Got mine on Xbox thanks! :#
  • krystinathealien
    I got mine, thanks :)
    PSN & PC - krystinathealien
  • Toanis
    Toanis
    ✭✭✭✭✭
    I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

    So I think the crates have been delivered twice.

    I play on PC-EU

    Same here, got 3 extra crates today (PC-EU).

    Okay to open them?
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Toanis wrote: »
    I have received 2 additional Ouroboros crates without an E-Mail today after succesfully dropping and opening 2 crates last weekend (with a confirmation E-Mail).

    So I think the crates have been delivered twice.

    I play on PC-EU

    Same here, got 3 extra crates today (PC-EU).

    Okay to open them?

    Could you and @sirmaxelotb16_ESO send me your UserID please so we can take a look?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Wyrd88
    Wyrd88
    ✭✭✭✭
    @ZOS_GinaBruno

    Same thing here. recieved 2 crates, one yesterday and one a few days ago, dodn't remember when exactly.
    But I didn't watch any streams for quite a while. I hope it's not a big deal that I already opened them? :D

    PC EU
    @wyrd88
  • Kalik_Gold
    Kalik_Gold
    ✭✭✭✭✭
    Mine's worked ps4/na
    Main: (PvP & PvE)
    Ras Kalik a Redguard Templar, the Vestige

    PvP:
    Aurik Siet'ka a Redguard Necromancer
    Cacique the Sage of Ius a Redguard Warden
    Jux Blackheart a Redguard Nightblade
    Goliath of Hammerfell a Redguard Dragonknight
    Kaotik Von Dae'mon a Redguard* Sorcerer

    PvP: (Specialty)
    Tyrus Septim an Imperial Lycan Sorcerer
    Tsar af-Bomba a Redguard Vampiric Nightblade
    Movárth Piquine a Nord Vampiric Necromancer
    Uri Ice-Heart the Twin a Nord Vampiric Warden

    PvE:
    Cinan Tharn an Imperial Dragonknight
    Bates Vesuius of Dawnstar an Imperial Dragonknight
    Herzog Zwei the Genesis an Akavari* Templar
    Tav'i at-Shinji a Redguard** Warden
    Lucky Hunch the Gambler - a Redguard Nightblade

    Leveling...
    Zenovia at-Tura a Redguard** Sorcerer
    Yesi af-Kalik a Redguard Templar
    Voa a Priest of Sep a Redguard* Necromancer
    ======
    Passives of another race used. (RP)
    *Breton
    **Imperial




    __________________________Backstories:_________________________

    Ras Kalik the Vestige, a renown Redguard warrior; He has been blessed to save Tamriel from Molag Bal’s destructive Planemeld while reuniting the Five Companions. His further accomplishments after defeating Molag Bal, has been to stop the destruction of Morrowind, the Clockwork City, return order to the isle of Summerset and create a new king in Wrothgar and a queen in Elsywer. These events have made him a living legend and continue to lead him into new adventures throughout Tamriel, as well as into the hearts of many ladies including the Elf Queen, Aryenn. Over many years of adventurous travels, Ras Kalik had become a loner, until he re-visited his homeland of Alik'r.

    Alik'r and it's cities were overrun by the undead Ra-Netu and therefore he made an allegiance with Alik'r's own Ash'abah tribe. These Ash'abah with his help, cleansed the city of Sentinel in Alik'r desert and it's surrounding areas of the undead brought to life by the Withered Hand. After rescuing Sentinel from the undead zombies, King Fahara’jad’s personal bodyguard the Goliath of Hammerfell, who was given this name by Imperials in the region; was asked to assist the tribe after learning of the defeat of the Withered Hand to the Ash'abah. Kalik promised Goliath he would task him with fighting living enemies on the battlefield if he so desired. Goliath being a Yokudan warrior wields a massive sword in respect to the Ansei, a gift given by the Imperial, Cinan Tharn. Not many soldiers are able to wield double two handed weapons, but Goliath loves to get up and personal in a fight, so he also carries a giant maul, both weapons laced with magical flames.

    Jux Blackheart is a master thief that masquerades as a Bard at the Sisters of the Sands inn, with his younger sidekick Lucky Hunch for pilfering and gambling during this time. Jux was known to infiltrate any towns bank vault he came across and even delved into Ayelid ruins without detection. Kalik can vividly recall the night he met the famed thief. Jux found himself rummaging thru a slightly inebriated Kalik’s pocket for too long, on a full-mooned night and because of his greed and the glimmer of his golden armor in the moonlight. He lost his left pinky fingertip as a lesson! But in return, he gained a new friend, as it was his first time since a child being caught red-handed...

    Upon arrival back in the Alik'r after many moons of adventuring, Ras Kalik ventures to Bergama. Visiting The Winking Jackal, he runs into Jux Blackheart, who introduces him to the coin game Crowns vs Forebearers (Heads vs Tails) and Golden Dwemer (RBG).... Jux constantly takes gold from the unfortunate thru theft or gambling, his biggest gambling victim is actually his partner in crime known as Lucky Hunch the Gambler. Lucky doesn't mind losing any gold coins to Jux... as Jux saved him from Altmer slavers in Summerset, by stealing a key and sending him on a boat to the mainland years prior. Lucky spent years in slavery with Khajiits in Summerset and picked up the art of subterfuge, using illusion magic disguises and stealing there.

    Kaotik Von’Daemon an outcast, and a half-caste between a Breton mother and a Redguard father. Kaotik become a pariah due to his conjuration of Daedra pets. He was taught healing magic during his childhood years by his Breton mother. His father due to Redguard customs exiled him from the desert, sending him by wagon caravan to be a soldier in the war in Cyrodiil. He happened to meet Kalik while traveling from Alik'r, during this long caravan ride the caravan he was in was ambushed in Bangkorai by a group of bandits. Kalik by chance was also traveling thru this area on his Auridon Warhorse (which was bestowed to him by his friend, Darien Gautier). During this ambush, Kalik was able to rescue five hostages from the bandits. Kaotik was the first rescued, and Ras Kalik also recruited him to be in the Ash'abah tribe. These core Ash'abah tribesmen may never be seen together in travel as they partake in their own adventures but they always know what each other is doing; as they frequent a hideout in northern Bankorai. Their hideout an old Orc castle ruin, is kept watch by Nuzhimeh and she passes messages written between them, and frequently they also enjoy her company and her bed.

    The other men rescued were a Dunmer banker, an Imperial mercenary and two other soldiers, an Imperial and a Breton Knight, stating proudly he was an Akavir descendent. One of the Imperials, Cinan, claimed to be related to Abnur Tharn the Battlemage of the Imperial Elder Council (One of Ras Kalik's mentors in the Five Companions). Cinan Tharn was really Abnur's drunkard treasure hunting illegitimate son. He was caught smuggling artifacts out of the Ayleid ruins in Cyrodiil and the elder of the two Imperials was Tyrus Septim a retired Imperial navy battle-mage (now a Lycan mercenary living in the city of Rimmen) and guard to the Tharn family. As much as Abnur Tharn hated his half-sister Euraxia, he dislikes his bas†ard son Cinan more. Tyrus now a ruffian and privateer had been paid by Abnur Tharn to watch over Cinan as much as possible. Cinan Tharn a drunkard, loves to drink at least a quarter barrel of Nord mead before he raids various delves and dungeons for relics to sell on the black market. Cinan also plans to one day, run an illegal gambling ring... which he thinks will net him more gold for his wares.

    The Dunmer captive shackled to the Imperials looked familiar to Kalik from his time in Morrowind.... and he recognized him as Tythis Andromo a House Telvanni slave-owner and banker from Vvardenfell. During a rough interrogation to Tythis, Ras Kalik learnt why the bandits accosted him. The racist Dunmer was providing slaves as soldiers for the Three Banner War. The bandits were trying to negotiate a lucrative ransom for Andromo and the Imperials.... Kalik did not need any of this gold and he could never set Tythis free as he did with the two Imperial soldiers. His past involvement with slavery and war crimes, made Kalik's blood boil. He chose not to execute Tythis, as he figured the worse punishment for this former rich and opulent slave owner, is to now be an imprisoned servant for Ras Kalik and the tribe.

    Herzog Zwei the Genesis a reknown Imperial/Akavirri battle-mage. His roots going back to Akavir through his mother’s bloodline. (His mother is descended from the Akaviri, through Versidue-Shae, and his Imperial father met her in Hakoshae, while traveling) Herzog earned the nickname "the Genesis" from his father as a child, as he was his mother's first born child, and last, as she tragically died in child-birth.

    Herzog was seeking to purchase an artifact from Cinan Tharn, before their capture and was meeting Tyrus while in Rimmen, who introduced him to Cinan. This artifact being the Ayelid artifact; the sword Sinweaver. After their rescue and the exchange of gold to Cinan for the sword he decided to slip away before Ras Kalik could question who he was, and why the Akavir descendant really wanted that sword. Herzog was headed to Nagastani — An Ayleid ruin in eastern Cyrodiil. He had read in scrolls that the Sword would give him magical powers to meet his mothers spirit, if he performed an Ayleid ritual at an old shrine hidden there. Equipped with the artifact sword, he was off to start his own adventure but Ras Kalik, did indeed notice the sword however and instead sent a letter to Jux Blackheart (whom also was interested in Ayleid treasures), to attempt to find Herzog and acquire the sword. (*Azani Blackheart in Elder Scroll's Oblivion is Jux's descendant some 747 years later)

    And so the Redguard, Imperial and Akaviri men parted ways ... While Ras Kalik went off to Elsweyr to encounter the latest threat to Tamriel, with Abnur Tharn and Sai Sahan - - DRAGONS!! Little did Ras Kalik know a few people were awaiting him in Senchal besides Sai. A necromancer survived his attack on the Withered Hand, while in Alik'r. The necromancer known as Auriek Siet'ka is also following him to the land of the Khajiits and Cacique the Sage of Ius a Shaman mystic who has become attuned spiritually with Tu'whacca (a Redguard God) and Ius (the Animal God), after being burned severely by the escaped dragons in Elsywer, is awaiting his arrival also. Aurik is a soldier of the Daggerfall Covenant that was introduced to necromancy while in the military, even though this magicka art is not spoken of openly by most of the Military leaders. He came to Alik'r and worked with the Withered Hand before Ras Kalik intervened on their plans. After the defeat of the Withered Hand, he aligned with the Worm Cult, and is constantly adapting and perfecting his necromantic arts.

    After his journey to Rimmen, Kalik heads south to Senchal, in the southern regions of Elyswer. This new adventure will also put him on a path to meet a strange Redguard man. The stranger which was infected with an untreated Peyrite disease and also was the exiled from the Order of the New Moon cult, due to his sickness. He originally joined the cult to worship Laatvulon, the green dragon, mistakenly thinking it was the Daedric prince Peyrite. This confused and suffering cultist is known as Tsar al-Bomba and he is on a path to spread the disease. He was originally infected in Orccrest while recruiting members there. Can Ras Kalik and the shaman Cacique cure this poor soul, only time will tell. Little does Tsar al-Bomba know, that his infection is tied to Vampirism, and eventually the desire for blood will take over his mind. Senchal also offers Kalik his latest love interest... Aeliah. Whom he fondly led thru battles with the Dragonguard.

    After the trek thru the heat, tropical and desert climate of Northern and Southern Elyswer, Ras Kalik heads north to the cold mountain range of Skyrim. His companion friend Lyris beckons for him with a letter sent by crow...

    Movárth Piquine - a former vampire hunter (now infected), within the Fighter's Guild (and a secretive necromancer) was in Skyrim working with the Morthaal Guard. On a patrol mission he was caught in Frewien's ice curse outside of Morthaal with the frozen undead. Movárth's vampiric infection kept him from becoming an undead minion to the curse. He was able to use necromantic ice-magic to encase himself safely until he was freed with Freiwen, when the Vestige Ras Kalik broke the curse.

    Uri Ice-Heart - brother of Urfon Ice-Heart. The twin sons of Atli and Oljourn Ice-Heart. The Ice-Heart family are originally from Markarth but now reside on the Jerall Mountain range near Cyrodiil, with their younger sister Araki. The twins had joined the Winterborn Reachmen while living in Markarth. Urfon pushed west to Orsinium with the Winterborn Clan, leaving his family behind. Uri stayed behind with his parents and sister to live in the family cabin for safety, avoiding the Vampire plague infiltrating the Reach. After news reaches him and he hears of Urfon's death... Uri leaves and heads home and is seeking vengeance. Meanwhile, his sister has also moved on to Windhelm to join the Fighter's guild. He will visit his sister, once before going to seek vengeance and she will craft him armor mixed with ice, called Stalhrim armor. Uri fearing death, after his brother's passing, falls victim to the convincing talk of Movárth at a Nordic tavern, and will also becomes a vampire.

    {time moves forward through the hour-glass}
    PS5/NA - Ras Kalik a Redguard Templar - Daggerfall Covenant • 1550+ Champion

  • sirmaxelotb16_ESO
    sirmaxelotb16_ESO
    ✭✭✭
    @ZOS_GinaBruno

    UserID: @SirMaxelot

    I opened 1 crate by mistake but I didn't gem my rewards yet o:)

    The additional drops also don't show up in my pruchase history.
    Edited by sirmaxelotb16_ESO on September 3, 2020 5:20PM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Just to follow up, if you received any extra crates after the most recent fix was implemented, you're welcome to keep and open them.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • sirmaxelotb16_ESO
    sirmaxelotb16_ESO
    ✭✭✭
    Awesome, thanks! :)
  • Toanis
    Toanis
    ✭✭✭✭✭
    Cool, TY. B)
  • Dojohoda
    Dojohoda
    ✭✭✭✭✭
    ✭✭✭
    Thank you!
    Fan of playing magblade since 2015. (PC NA)
    Might be joking in comments.
    -->(((Cyrodiil)))<--
  • BalticBlues
    BalticBlues
    ✭✭✭✭✭
    ✭✭✭
    @ZOS_GinaBruno
    Dear Gina, I'm sorry to bother you again, but Twitch Drops still seem to be buggy on Consoles for people who had a PC account before they once officially migrated to consoles.

    After Saturday's Livestream [which was GREAT, I am more exited now than with Greymoor], I received two emails: one for the for the Purple Torchbug and one for an Ouroboros crate. However, only the Purple Torchbug is available on console. The Ouroboros crate again is missing.

    So could be please ask the programmers to take a look again at how Ouroboros crates are handled? Twitch Drops worked fine on consoles until spring, then they probably changed something in summer...

    EDIT: Nevermind, one day later than the Purple Torchbug, the Ouroboros crate finally arrived on console as well.

    Edited by BalticBlues on September 21, 2020 4:50AM
  • bluebird
    bluebird
    ✭✭✭✭✭
    ✭✭✭
    After Saturday's Livestream I received two emails: one for the for the Purple Torchbug and one for an Ouroboros crate. However, only the Purple Torchbug is available on console. The Ouroboros crate again is missing.
    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Same issue, watched Saturday Stream, got both emails (the pet and the crate), but when I logged in today, I only got the pet and the Crate is missing from my account despite getting both email confirmation.

    I'm on PC EU so it's not just consoles either. I'm happy to wait btw, if this is just a delay; but thought I'd let you know in case it's an error (and based on this thread, not the first time it happened either).
  • bluebird
    bluebird
    ✭✭✭✭✭
    ✭✭✭
    bluebird wrote: »
    I'm on PC EU so it's not just consoles either. I'm happy to wait btw, if this is just a delay; but thought I'd let you know in case it's an error (and based on this thread, not the first time it happened either).
    Nevermind, I got mine about 2 hours later than the email. So seems like the Crates are coming, they're just delayed.

  • BalticBlues
    BalticBlues
    ✭✭✭✭✭
    ✭✭✭
    bluebird wrote: »
    [Nevermind, I got mine about 2 hours later than the email. So seems like the Crates are coming, they're just delayed.
    Indeed, one day later than the Purple Torchbug, the Ouroboros crate finally arrived on console as well.

    Edited by BalticBlues on September 21, 2020 4:48AM
Sign In or Register to comment.