Maintenance for the week of June 17:
• PC/Mac: NA and EU megaservers for patch maintenance – June 17, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)
Horrible ESO Tech Support Experience
ESO/Bethesda Tech Support SUCKS. Hopefully I can say that without getting banned.
I have a ticket open for as long as I've been a Customer (nearly a month) but nothing is done. They offer BS solutions that do nothing; they supposedly escalated the ticket to a "specialized group" that offers the same BS answers and no help.
If you're having a problem solving the issue at LEAST let the Customer know and keep the Customer updated on the status unlike lying to the Customer and not responding at all like ESO/Bethesda Tech Support is doing now especially if you want people to PAY to play your game.