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Can I have someone to look my ticket please? Been almost a week

Wow
Wow
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Hello, can I have someone to respond to my inquiry that I submitted via ticket ID: 200826-003377

It's been almost a week since the last reply (August 27th) from the Agent and haven't heard anything ever since.
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When I check the "Last Update" field, it says several hours ago, but I am unable to find any update/new reply on that ticket
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Thanks!
I'm a Godot Engine and GameMaker enthusiast from the most populated island on earth, Java, Indonesia. Coffee is my staple fuel, and durian is my favourite fruit. I'm currently building a Godot Community site.
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