Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Ticket response time (ticket # 200808-007053)
I sent a ticket in about 4 to 5 days ago requesting a crown store item that's not available right now (ticket # 200808-007053) and only received a response telling me they were sending my ticket to a specialized team but haven't heard anything back since, was just wondering what the usual response time is? Was also wondering is updating your ticket a bad thing? Can it send my ticket down the queue?
Edited by djg9022 on August 12, 2020 10:25PM