Hello, I have submitted the above ticket yesterday but no response as of yet. When I try to load my main character who got disconnected while in my "primary residence" in game I get a black screen followed by the blue screen on PS4 with the error code CE-34878-0. I have tried all the fixes as stated on this forum. Including uninstalling and reinstalling ESO, deleting the local data, switching megaservers and defraging the HD. I understand during the current situation there are going to be slight delays. But after hours of reading through the forum for different fixes. I've seen horror stories where these types of tickets have been ignored. Any sort of update, even an ETA that my account will be looked at would greatly be appreciated. Just to know it will be dealt with. Thank you and I appreciate all the time and effort to correct this situation.