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Does ZOS act on crown selling scammers ?
anitajoneb17_ESO
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I've just been scammed by a con crown seller (Don't start me with what I should and shouldn't have done, I know the risks, I know the alternatives, I know the safe ways, I was just too lazy to go through all the process for a relatively small amount and many crown sellers ingame are nice and honest anyway).
My question is : I have collected all evidence and stuff .. is it worth reporting ? Does Zenimax act upon crowns scammers ?
My question is : I have collected all evidence and stuff .. is it worth reporting ? Does Zenimax act upon crowns scammers ?
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Best Answers
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jamesterj14✭✭✭yes, always report it. if it's the first time it has happened to you then zos may refund you the gold that was lost.
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anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭Just to give you all an update : ZOS refunded me the gold and said they investigated the scammer but would not tell me the outcome.
They also said that trading is ESO was a "buyer beware" thing and that I am responsible for being careful for myself, and that they would not refund me again, should it happen again.
I did not care much about the gold but I still appreciate ZOS' gesture in this case.
So I guess the answer to my own question is "yes, it's worth reporting". If only to make other victim's reports more powerful.
Thank you ZOS and thank you to all of you who have answered this question.0
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anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭jamesterj14 wrote: »yes, always report it. if it's the first time it has happened to you then zos may refund you the gold that was lost.
Thanks for your answer. Yes, it's the 1st time I'm being scammed in 6 years of playing this game quite intensively, and I've been involved with countless trading and exchanges with all kinds of people, guildies, friends and strangers alike, without any issues. I guess it had to happen some day, statistically speaking.
I don't care much about the gold, but I'd like to see the guy suffer some sort of consequences.
I managed to speak with him afterwards by logging in into one of my other accounts, and we actually had a "nice" chat - as nice as can be under those circumstances. Of course he admitted to everything - not like he had another choice. He made it obvious that his world vision was "scam or be scammed" and that he chose to be on the "bad" side, which, in his eyes, is the "side in power". That's terrifying.
But I'm not sure ZOS gets involved in settling such cases. Crown vs. gold exchange is authorized and tolerated, yet not an official ingame system that ZOS should play the sheriff for.Edited by anitajoneb17_ESO on August 15, 2020 11:02AM2 -
InaMoonlight✭✭✭✭✭Yes usually IF you can provide info, as screenshots of chat, pref with time (so its easier for them to look up), every time you do a crownstrade, you document everything, and don't do it out of the game client (discord and such makes it harder for them to track everything that *should* be in their system).. screenshots galore, but expect some wait on action, there's a massive waitline on support cue to corona and their new free playing event. ^^Edit = Typos ... as usual. <;D2 -
Stahlor✭✭✭✭✭How would you proove, that you sent gold and haven't received any crown item in return? In the end you have your word against his...0 -
anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭How would you proove, that you sent gold and haven't received any crown item in return? In the end you have your word against his...
That's the easiest part of it : ZOS has logs.
The harder point is to prove that the gold given was not a "donation" or some sort of transaction for something outside the game.
But since everything happened in chat and is well documented, it's all logged too. No, it's not my word against his. It's the evidence.3 -
Amunari✭✭✭Honestly, This really should get developer support and we should get an official system for this. It would be nice to post the crowns on the auction house / store for sale.
That would make it so much better, and its probably very easy for them to do this.2 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭Yes, but as with all disciplinary actions, you won't find out what happens.1 -
finehair✭✭✭✭The giftable stuff in crown store could be given as a trade-able item, just like quest starters we get from events. So the crown seller purchases the tradeable chest for certain thing in crownstore, trades with the buyer. Buyer places gold and seller places the chest.
Or, just have something like "Crown satchels" in crownstore that can be traded in game. So people can buy, for example "Crown Satchel - 1500" for 1500 crowns and can sell it in game.
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vesselwiththepestle✭✭✭✭✭
✭Yes, you should report it.
Even if might be only a temporary ban, next time that player does it, it might be permanent...1000+ CP
PC/EU Ravenwatch Daggerfall Covenant
Give me my wings back!3 -
IneedaDollar✭✭✭I dont know tbh but if i would be Zenimax i wouldnt do it.
Gifting Crown Store items isnt meant to be used for Gold exchange. If it would be there would an ingame option to do it.
Its meant to be used for gifts.
If people decide to make such trades its not Zenimax business.
I even know some people who roleplay "scammer characters" (although they dont scam for stuff like crowns)
Scamming in general shouldnt be punished except if it goes as far as stealing accounts.
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tgykpRSoul ShrivenI got scammed 5 days ago for 1million gold and sent a ticket, I believe scammer will eventually get banned but it takes too long. 5 days still noreply. Question Reference # 200810-0039280
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anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭vesselwiththepestle wrote: »Yes, you should report it.
Even if might be only a temporary ban, next time that player does it, it might be permanent...
The problem is, such people might not even care about being banned. Accounts are banned - not people. They can always come back with another account, and they probably don't scam with their main account anyway. ESO base game is dirt cheap - and even free right now. I should actually have thought about that too (the free trial weeks) before trusting a stranger. Not saying I deserved it, but I was kinda braindead this morning.
Edited by anitajoneb17_ESO on August 15, 2020 8:15PM0 -
CaffeinatedMayhem✭✭✭✭✭
✭✭✭I got scammed 5 days ago for 1million gold and sent a ticket, I believe scammer will eventually get banned but it takes too long. 5 days still noreply. Question Reference # 200810-003928
Lol, I was scammed 3-4 MONTHS ago, submitted a ticket with screenshots, no refund, no action, nothing. Don't hold your breath.
Hopefully if the person continues scamming and more people report *eventually* they will be banned. ZOS has apparently started the "buy houses with a CS ticket!" method of reimburing for smapperms: at first they did it for everyone that opened a ticket, now ti depends on who you get and how they feel that day. That's why you'll hear more and more people saying "but CS wouldn't sell me that house off-market" and "but I didn't get my gold back."
I million gold isn't chump change to me, but I guess bc the dude put a trash pot in the window before I hit accept it's a "purchase" and I'm out a mil gold..0 -
WastedJoker✭✭✭How does crowns/gold trades work anyway?
Let me guess, someone stole your sweetroll!0 -
santhoranb16_ESO✭✭✭WastedJoker wrote: »How does crowns/gold trades work anyway?
Usually by asking in Zonechat for Crown sellers. With the risk of total scam. There some discord chan's too that make is safe, with a middleman. However they charge more and it takes more time, why still many risk it in zone chats for that "cheap" offer.
Usually if the offer is to good to be true, thats a sign, but there are scammers everywhere even on "normal" offers it can be a scam.0 -
anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭WastedJoker wrote: »How does crowns/gold trades work anyway?
What do you mean ?
Player A (crown seller) "gifts" a crown store item for player B, and player B (crown buyer) gives ingame gold to player A in exchange (current market exchange rate is around 300 gold for 1 crown).
The problem is, the two systems (crown store gifting and gold sending ingame) are completely separate systems. So one of the 2 people must actually trust the other by doing the first step (sending gold or buying the gift) and whether the other guy does his part of the deal depends on him being honest.
Scams happen both ways : 1 guy collects the gold but never sends the gifts (that's how I got scammed this morning) or 1 guy guy gifts the requested items but never gets the gold.
Either way, the scammer ungroups, blocks you and disappears into thin air within seconds.
There are (at least 2 that I know of) Discord groups who provide so-called "broker-services" to secure such transactions. The broker collects the gold, wait until the gifting is confirmed, then hands over the gold to the crown buyer. That's very clever and efficient, and I always use them for bigger transactions, even if it costs a bit and even if it is a bit tedious. But this morning I was lazy..Edited by anitajoneb17_ESO on August 16, 2020 6:36AM0 -
Arunei✭✭✭✭✭
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Lolwat? Scammers shouldn't be punished? You literally think it's okay for people to be scammed, and that it's morally okay for it to happen to people? Sorry to say but that sort of sounds like something someone would say if they're the ones doing it and are afraid they might get reported and in trouble for it. Yes, scammers 100% should be punished. If you're going to try and take advantage of people for your own gain you had best well be prepared to accept the consequences of what you do. Remember, just because you can do something doesn't mean you should.IneedaDollar wrote: »I dont know tbh but if i would be Zenimax i wouldnt do it.
Gifting Crown Store items isnt meant to be used for Gold exchange. If it would be there would an ingame option to do it.
Its meant to be used for gifts.
If people decide to make such trades its not Zenimax business.
I even know some people who roleplay "scammer characters" (although they dont scam for stuff like crowns)
Scamming in general shouldnt be punished except if it goes as far as stealing accounts.
Also it has been said in the past by I believe Gina that trading in-game items for other in-game items is 100% allowed, and since CS items and gold are both in-game items, people are well within their rights to 'buy' and 'sell' Crowns for gold. Afaik there are even ZOS mods in some of the big Discords like Tamriel Crown Exchange (I believe there are, anyway, I could be wrong). So you're wrong about how the gift feature 'isn't meant to be used' for using gold to buy things from the CS. The only reason they don't add it as an official option is because at that point they actually do have to step in and moderate it somehow.Character List [RP and PvE]:Stands-Against-Death: Argonian Magplar Healer - Crafter
Krisiel: Redguard Stamsorc DPS - Literally crazy Werewolf, no like legit insane. She nuts
Kiju Veran: Khajiit Stamblade DPS - Ex-Fighters Guild Suthay who likes to punch things, nicknamed Tinykat
Niralae Elsinal: Altmer Stamsorc DPS - Young Altmer with way too much Magicka
Sarah Lacroix: Breton Magsorc DPS - Fledgling Vampire who drinks too much water
Slondor: Nord Tankblade - TESified verson of Slenderman
Marius Vastino: Imperial <insert role here> - Sarah's apathetic sire who likes to monologue
Delthor Rellenar: Dunmer Magknight DPS - Sarah's ex who's a certified psychopath
Lirawyn Calatare: Altmer Magplar Healer - Traveling performer and bard who's 101% vanilla bean
Gondryn Beldeau: Breton Tankplar - Sarah's Mages Guild mentor and certified badass old person
Gwendolyn Jenelle: Breton Magplar Healer - Friendly healer with a coffee addiction
Soliril Larethian- Altmer Magblade DPS - Blind alchemist who uses animals to see and brews plagues in his spare time
Tevril Rallenar: Dunmer Stamcro DPS - Delthor's "special" younger brother who raises small animals as friends
Celeroth Calatare: Bosmer <insert role here> - Shapeshifting Bosmer with enough sass to fill Valenwood
PC - NA - EP - CP1000+
Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!2 -
GoodFella146✭✭✭✭✭We have so many known scammer accounts on PS4 that never get banned so.... Apparently this is the best way to make money in the game these days if ZOS will never do anything.0
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Pevey✭✭✭✭✭
✭✭✭Even if you don’t get scammed right away, you have to worry whether the random person you are buying from is a gold seller who uses stolen credit cards to buy crowns. They do this all the time with game keys in certain sites, now crown trading makes monetizing stolen cards even easier. If a chargeback is made on those crowns you buy, you risk your whole account.
Don’t buy from random players you don’t know. Losing gold is the least of the things that could go wrong.Edited by Pevey on August 15, 2020 10:32PM0 -
Arunei✭✭✭✭✭
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Wait, are you saying if a person you give gold to to have them buy you something from the CS has a chargeback done, that you can get in trouble for it as well? Because I'm fairly sure that's not the case; you can't really be punished for something someone else did that's completely out of your control and that you have no idea could be a thing. The only one who gets punished is the person doing the chargeback, not anyone who buys something from that account. I mean sure, you could argue that the person buying the Crowns is an alt account trying to 'launder' those items so to speak, but that would happen so infrequently that I can't see it being standard practice to punish everyone who buys something from an account that has a chargeback done. Especially seeing how many people 'buy' CS stuff with gold.Even if you don’t get scammed right away, you have to worry whether the random person you are buying from is a gold seller who uses stolen credit cards to buy crowns. They do this all the time with game keys in certain sites, now crown trading makes monetizing stolen cards even easier. If a chargeback is made on those crowns you buy, you risk your whole account.
Don’t buy from random players you don’t know. Losing gold is the least of the things that could go wrong.Character List [RP and PvE]:Stands-Against-Death: Argonian Magplar Healer - Crafter
Krisiel: Redguard Stamsorc DPS - Literally crazy Werewolf, no like legit insane. She nuts
Kiju Veran: Khajiit Stamblade DPS - Ex-Fighters Guild Suthay who likes to punch things, nicknamed Tinykat
Niralae Elsinal: Altmer Stamsorc DPS - Young Altmer with way too much Magicka
Sarah Lacroix: Breton Magsorc DPS - Fledgling Vampire who drinks too much water
Slondor: Nord Tankblade - TESified verson of Slenderman
Marius Vastino: Imperial <insert role here> - Sarah's apathetic sire who likes to monologue
Delthor Rellenar: Dunmer Magknight DPS - Sarah's ex who's a certified psychopath
Lirawyn Calatare: Altmer Magplar Healer - Traveling performer and bard who's 101% vanilla bean
Gondryn Beldeau: Breton Tankplar - Sarah's Mages Guild mentor and certified badass old person
Gwendolyn Jenelle: Breton Magplar Healer - Friendly healer with a coffee addiction
Soliril Larethian- Altmer Magblade DPS - Blind alchemist who uses animals to see and brews plagues in his spare time
Tevril Rallenar: Dunmer Stamcro DPS - Delthor's "special" younger brother who raises small animals as friends
Celeroth Calatare: Bosmer <insert role here> - Shapeshifting Bosmer with enough sass to fill Valenwood
PC - NA - EP - CP1000+
Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!0 -
essi2✭✭✭✭✭
✭✭Scamming is a crime !
Only if something of provable monetary value was lost.
Scamming you out of gold is however a breach of the ToS."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***0 -
Dovakhan✭✭✭IneedaDollar wrote: »I dont know tbh but if i would be Zenimax i wouldnt do it.
Gifting Crown Store items isnt meant to be used for Gold exchange. If it would be there would an ingame option to do it.
Its meant to be used for gifts.
If people decide to make such trades its not Zenimax business.
I even know some people who roleplay "scammer characters" (although they dont scam for stuff like crowns)
Scamming in general shouldnt be punished except if it goes as far as stealing accounts.
It may not be Zenimax's business, but those people are scumbags. They'd do good to see justice served.
After all, Crown selling is part of the money they make, in a sense. You can't buy massive amounts of gold in-game in any other way, and it's needed for many things that you can't buy with Crowns. And in exchange, others get more content for free. Seems like a fair exchange.Edited by Dovakhan on August 16, 2020 12:04AM1 -
redspecter23✭✭✭✭✭
✭✭✭✭✭These days, I'm less worried about being scammed and more worried about the seller actually gifting me the items, me giving them the gold, then they do a chargeback on the crown purchase and we both get banned by ZOS.
At any rate, report the issue and hope that at some point in the future ZOS sets up a safer method in game to purchase crown gifts with gold.0 -
IneedaDollar✭✭✭[snip] because I think it's a waste of time but if I would be scammed by someone else i would take a deep breath and look back what mistake I made.
NEVER trust anyone one the internet you don't know.
If someone is stupid enough to ignore that it's there mistake.
Scammers are just there because people allow them to be.
Blame the system not the scammer
[Edited to remove Baiting]Edited by ZOS_ConnorG on September 12, 2020 12:45PM0 -
redspecter23✭✭✭✭✭
✭✭✭✭✭IneedaDollar wrote: »[snip] because I think it's a waste of time but if I would be scammed by someone else i would take a deep breath and look back what mistake I made.
NEVER trust anyone one the internet you don't know.
If someone is stupid enough to ignore that it's there mistake.
Scammers are just there because people allow them to be.
Blame the system not the scammer
I prefer to be as safe as possible, but I'll still blame the scammer every time. Sometimes, you get scammed, no matter how safe you are.Edited by ZOS_ConnorG on September 12, 2020 12:46PM0 -
anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭IneedaDollar wrote: »[snip] because I think it's a waste of time but if I would be scammed by someone else i would take a deep breath and look back what mistake I made.
NEVER trust anyone one the internet you don't know.
If someone is stupid enough to ignore that it's there mistake.
Scammers are just there because people allow them to be.
Blame the system not the scammer
[snip]
"Don't start me with what I should and shouldn't have done, I know the risks, I know the alternatives, I know the safe ways"
My question is if it's worth reporting to ZOS.
Furthermore, there are plenty of people "I don't know" and who are not scammers and can be trusted.
Finally, you reversing the responsibility is totally out of place. A thief that takes all your belongings in your house is a t hief and is the one in the wrong, even if you've forgotten to lock your front door.
[Edited to remove Baiting]Edited by ZOS_ConnorG on September 12, 2020 12:47PM3
