Can't login today

ravendies · August 2020

Both my wife and I tried to login on PC for our daily rewards and cannot login. I made sure both account names and passwords were correct and still not working.
Anyone else having the same issue?

Shantu · August 2020

Just came to the forums to post the same issue. Cannot login via PC/NA. I do NOT login via Steam.

ravendies · August 2020

Shantu wrote: »

Just came to the fvorums to post the same issue. Cannot login via PC/NA. I do NOT login via Steam.

Same here not Steam, ESO Launcher.

Bloodraven187 · August 2020

i can log in on one account but the other (main) account is getting the 'you'r login is invalid or inactive, despite getting into my account profile with the same credentials to find that it is active and has most of my year long sub still applied. changed my password on the off chance something happened and even with the new password it is STILL saying invalid or inactive.

bearbelly · August 2020

I just logged-in to PC/NA (7:35pm) without a problem, and saw the people in my friends list who are normally on at this time also logged-in.

(location: southeast coastal US)
(friends located in Pacific NW)

AcadianPaladin · August 2020

Have not had any problems logging in several times today (PC-NA no steam). Just logged in again a few moments ago. Sorry that some folks are having trouble.

SpacemanSpiff1 · August 2020

i also cannot log in with the launcher. it said to use steam if i purchased eso through steam (did not, but it got linked when i bought morrowind) and steam is currently down.

Bloodraven187 · August 2020

bearbelly wrote: »

I just logged-in to PC/NA (7:35pm) without a problem, and saw the people in my friends list who are normally on at this time also logged-in.

if i can get in on one of my accounts then it's not universal, and none of us having this issue are reporting steam being a problem

Pyvos · August 2020

Steam is bork. Not ESO specific.

Shantu · August 2020

I originally bought the game through Steam, but I dislike the platform. Over 2 years ago I purchased a separate standard edition through the ESO website, which I have logged in through ever since. No doubt this has something to do with the maintenance that happened today.

RogueShark · August 2020

Was having the same issue. I have steam linked on my account but I don't play through steam and never had to go through steam because I bought the game back in 2015. I did unlink my steam account and was able to log in afterwards. Even if you never play through steam, I recommend checking your account to see if they're linked. May have something to do with it.

ravendies · August 2020

Pyvos wrote: »

Steam is bork. Not ESO specific.

But I am not trying to login through Steam, I'm using the ESO Launcher. It is not outside the realm of possibility the recently completely Account Systems Maintenance could have lead to an issue for some users both Steam and non-Steam.

Shantu · August 2020

Just got in.

bearbelly · August 2020

Bloodraven187 wrote: »

bearbelly wrote: »

I just logged-in to PC/NA (7:35pm) without a problem, and saw the people in my friends list who are normally on at this time also logged-in.

if i can get in on one of my accounts then it's not universal, and none of us having this issue are reporting steam being a problem

I am saying the same thing.
I can log in, so it's not universal. And I wouldn't touch Steam with a 50-foot pole, I use the ESO launcher, so that isn't an issue for me, either.

thecoffeeguy · August 2020

anyone to play ESO without using steam (if you bought it through steam)?
or do you have to play it through steam?

SpacemanSpiff1 · August 2020

RogueShark wrote: »

Was having the same issue. I have steam linked on my account but I don't play through steam and never had to go through steam because I bought the game back in 2015. I did unlink my steam account and was able to log in afterwards. Even if you never play through steam, I recommend checking your account to see if they're linked. May have something to do with it.

just unlinked mine and it's logging in now.

ravendies · August 2020

SpacemanSpiff1 wrote: »

RogueShark wrote: »

Was having the same issue. I have steam linked on my account but I don't play through steam and never had to go through steam because I bought the game back in 2015. I did unlink my steam account and was able to log in afterwards. Even if you never play through steam, I recommend checking your account to see if they're linked. May have something to do with it.

just unlinked mine and it's logging in now.

My wife did the same and it worked but I can't remember the answer to my security question that I created in 2013.

bearbelly · August 2020

@Bloodraven187 (love that name; she was one of my favorite D2 NPCs)

Is your main account linked to Steam, even though you're logging-in with the ESO launcher?

Kiyakotari · August 2020

Same, I log in on launcher, not Steam. Can't log in.

My girlfriend also reports that she is unable to download an update of the game via the launcher. She hasn't played since before the most recent maintenance, so she needed to update. When she went to do so today, she kept getting a message that said the request for the patch was denied.

DoTHurts · August 2020

I can login, but each time I port from one place to another I crash to the login screen. Doing the main quest and going to and from the Harborage crash to desktop multiple times.

jircris11 · August 2020

Slow log in but no issues. Run repair, fixed for me

ZOS_Bill · August 2020

The entitlement issues for Steam users across Bethesda titles yesterday have been resolved. If you are still having issues with logging in please let us know what error message you are getting.