I have submitted an in-game ticket (which doesn't show up in my outstanding tickets - solved, outstanding, anywhere - 200611-012205), another ticket on here ( 200615-013844) and am posting this here in case anyone else has a similar issue.
Edited by Patrynn72 on June 16, 2020 12:54AM
Bottom line, I am missing 10-12 skill points from the Vampire Skill point refund
I have been a vampire for well over a year (Magblade) but wanted to get the Lycanthropy achievements before Greymoor, so I switched over to WW without taking my skill points out, as it was my intention to switch back. I put in a lot of skill points to Lycanthropy, and when Greymoor hit, I took them back out (successfully) and cured it. There was an in-game mail stating my vampire skill points were refunded, and as I was a WW at the time I was hoping they would show back up when I turned back into a Vampire. Alas they did not, and I am short all the skill points that used to be in Vampire.
Until this is resolved, I can only partially complete Scrying/Excavating, so I am hoping it gets looked at sooner rather than later!