The Elder Scrolls Online

Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of February 2:
• PC/Mac: No maintenance – February 2
• ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)

Critical Zone Story Stop Bug - Greymoor Rising

Leave a Reply
RT01100111
RT01100111
✭✭✭
Quest Name: Greymoor Rising
Quest Stage: Listen to Svana

I attempted to force exit game and reload. Does not work. Other people have attempted to abandon a quest and reshare to continue. Does not always work.
Just not able to listen to the poor Svana.
Edited by ZOS_Icy on November 4, 2025 12:52PM
  • ValerioC
    ValerioC
    Soul Shriven
    Same here. Locked in Castle Dour and can't move on.
  • ValerioC
    ValerioC
    Soul Shriven
    This is on PS but it shows the exact same bug I have

    https://www.youtube.com/watch?v=oglsXRzqEFA
  • RT01100111
    RT01100111
    ✭✭✭
    I was able to complete, after server reboot.
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
    ✭✭✭
    Unfortunately, I'm at the same point. I can repeat the "Listen to your Companions" step by going back into the Temple of the Divines, then heading back into the quest area, but it doesn't help.

    Blocking issue, full stop, for the story line quests.
    [PC] NA Megaserver
    Avery Farman, Black Dragon Brotherhood & MIGHTY COUNCIL
  • Neubsi
    Neubsi
    ✭✭
    Same, stuck on "Listen to your Companions" in the "Greymoor Rising" Quest
  • Herfules
    Herfules
    Soul Shriven
    I am having the same problem. I've abandoned and will try to get it again.

    Followup: After starting the quest over it worked. Except for the final boss fight where I had to kill the boss three times. :)
    Edited by Herfules on May 31, 2020 3:48AM
  • Aurrynthea_Drake
    Aurrynthea_Drake
    ✭✭✭
    This seems like a major bug to have not fixed after it showed up on the pts (the main quest bugging out at a critical stage) wow what a total *** move zos, oh wait this is par for the course really...
    Magic does not die. It merely sleeps until called forth into the world again.
    PC EU (PvE)(ex PvP)
  • Banana
    Banana
    ✭✭✭✭✭
    ✭✭✭✭✭
    Same. Some of my guildies claimed to have abandoned the quest then redo works.
    I'll wait for a fix before having another go.
  • Frap
    Frap
    Soul Shriven
    Issue is still occurring. Can't get past this step.
  • Alamakot
    Alamakot
    ✭✭✭
    For me this quest got bugged at last stage, Vampire Lord became unkillable - I got him to 0HP with no further reaction - he was simply following me doing nothing. So i waited some minutes until combat reset, second attempt. The same. Third attempt - during one of his "ambush atacks" he teleported himself out of tower and vanished ;)
    So I turned game off. Finished quest next day with no problems, synergy appeared this time properly
  • L4R5M
    L4R5M
    Soul Shriven
    +1
  • L4R5M
    L4R5M
    Soul Shriven
    Even abandoning and restarting the quest didn't fix it.
  • Max_HS
    Max_HS
    Soul Shriven
    I ran into this bug this morning, after the v6.0.6 patch. I enter the court yard, listen to my companions, they exit the courtyard but neither of the doors will open for me.

    PC version.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hi everyone,

    We're aware of this issue and a fix will be in a future incremental patch. In the meantime, resetting the instance should allow you to successfully complete the quest. Please see this Support article for more info.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • maboleth
    maboleth
    ✭✭✭✭✭
    ✭
    ZOS_JessicaFolsom wrote: »
    Hi everyone,

    We're aware of this issue and a fix will be in a future incremental patch. In the meantime, resetting the instance should allow you to successfully complete the quest. Please see this Support article for more info.

    Sigh, in 26 days from now...
    Please reconsidering issuing another patch in the mean time. :neutral:


    Edited by maboleth on June 3, 2020 11:15PM
  • thedavidventer
    thedavidventer
    ✭✭✭
    I really wish that ZOS would split up platforms when it comes to patching, giving them the opportunity to fix platform-specific issues much faster than having to wait for an all-inclusive patch. Case in point: macOS game client issues. macOS should get it's own updates separate from the PC client that fixes Mac-specific issues. And now with game-breaking quest issues, the platforms on which the game are already available should get their own patches, fixing the issues now instead of having to wait for Stadia to go live before we get a patch. I don't know why this is not a thing.

    And why bundle macOS and Windows executables into the same download? I'm curious if the Windows version of the game also comes with a macOS executable like the macOS client comes with a useless .exe? This is all just really strange.
    Edited by thedavidventer on June 7, 2020 10:26AM
    David Venter - Digital Creator, macOS Gamer, Graphic Designer, Music Producer
    Official Website | Facebook (Page) | Facebook (Profile) | Instagram | Twitter | Other Links
  • nyarasha
    nyarasha
    ✭✭
    I'm hitting this today too. Tried /reloadui, quit and restart the game, logged out and back in - nothing. I'm not sure how to follow the directions they provided to "leave the area for 15 minutes and return" since I'm in the middle of a quest. Do I just go back through the door I can from and wait 15 minutes? Quit the game for 15 minutes? Do I have to teleport out and come back (and what state will the quest be in then?) or what? Not helpful.
  • tim99
    tim99
    ✭✭✭✭✭
    same here
  • BarrFly
    BarrFly
    Soul Shriven
    I'm stuck here also .PS 4
  • BarrFly
    BarrFly
    Soul Shriven
    Update, I switched toons and played for awhile. When I logged back with the one on this quest it worked fine .
  • iamkeebler
    iamkeebler
    ✭✭✭✭
    Stuck on this too. Even closed the game and came back to it an hour later and still no luck. Just won’t let me kill the guy. So frustrating!
  • Hotdog_23
    Hotdog_23
    ✭✭✭✭✭
    ✭✭
    So much for having this fixed for console release. I would have thought that a major bug related to the main story would be a top priority. Guess not.🙄
  • VenuvianRaider
    VenuvianRaider
    ✭
    Same here...June 13 now and no resolution. Hard to believe. Maybe if you demand your money back?
  • VenuvianRaider
    VenuvianRaider
    ✭
    So, logged off. Waited 30 minutes. Got through the door and then killed the boss TWO times and he came back again...not able to complete the MAIN QUEST! What is this? Ridiculous.
  • Madrr
    Madrr
    ✭✭
    Yea im stuck at listen to your companions on xbox
  • NekoN3ko
    NekoN3ko
    ✭✭✭
    This issue is still happening. Was this ever patched?
  • Skwal19
    Skwal19
    Soul Shriven
    NekoN3ko wrote: »
    This issue is still happening. Was this ever patched?

    Happened to me yesterday, yes.
    I had to go to the previous zone, log out, wait 30 min, log back in and the "Listen to your companions" unblocked....

    Now I have the issue with the never-dying boss :(
  • BuzzZaw60
    BuzzZaw60
    ✭
    Yep...we ran across this last night...we went back thru the door and out again to try and trip it....then saw this and the link on leaving the area for 15 minutes...we went back where you cross the bridge on the other side. While inside we saw our companions pass us and go thru the door several times....

    ,,,but other issue was we had to do the final fight 4 times....the boss glitched and we just kept playing it over and over...
  • Skwal19
    Skwal19
    Soul Shriven
    Tried the final fight again this morning after the maintenance and it worked fine.

    Anyway, just don't reset the quest, it's not worth it. Do something else and try again later.
  • Ferrym4n
    Ferrym4n
    ✭✭✭
    I ran into this. Abandoned Quest and rerun it. It worked, but was quite frustrating as it killed the storyline momentum.
This discussion has been closed.